Burger King
3601 SE 14th St, Des Moines
(515) 287-7515
Recent Reviews
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It’s good but the last time I ate a whopper i was 🤮
Atmosphere: 3
Food: 2
Service: 3
Took over 20 minutes to get my order in drive thru, all employees were laughing and shaking up and not trying to do anything to speed up orders… came home and am missing 2 out of 5 items …. Great job
Fourty mins just to get food !!!
Pulled up to the drive-through and was told it’d be a minute after about 10 minutes. I pulled around to the window since there was two cars behind me and I couldn’t go anywhere and was met by an employee that explained I had to drive back around to place order Since they can’t take orders at the window and I explain there was two cars behind me and I had nowhere to go besides forward, so I pulled back around and was meant by the two cars that were still waiting to be acknowledged after Another 10 minutes they both left and I pulled for it again to try to place order and after a few minutes, I was was successful pulled up to the window to pay and was instantly pulled forward to Wait for food why wait in another 10 minutes absolutely crazy if my wife didn’t want Burger King so bad I would’ve left. What’s the point of even being open at this point will not be back
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru tonight. The lady who took my order was WONDERFUL. She was a pleasure to speak to, very friendly and courteous. Her name was Sylvia. Sorry if I spelled it incorrectly. Sylvia deserves a raise.!!
EDIT: I placed an order through the drive thru tonight, Oct 25, 2025. I got the pleasure of speaking to Sylvia again tonight. She was wonderful as always. There is another employee i need to mention as well, his name is Rob. Rob is very polite and respectful. I made small talk while waiting for my order and he was a pleasure to speak to. He has helped me multiple times and has always been a pleasure. Its nice to interact with people who are polite and friendly and actually SMILE!! Rob and Sylvia BOTH deserve raises.
Its nice to have someone at this Burger King location act like they don't hate their job.
Rob and Sylvia, you're killing it. I hope you both get raises!!
Atmosphere: 5
Food: 5
Service: 5
Need to COOK THE CINI MINIS !!
Fast and clean and friendly
Atmosphere: 4
Food: 4
Service: 4
Good food
Pleasent employee
Drive through only for me.
Food: 5
Service: 5
Good food
Atmosphere: 3
Food: 4
Service: 5
Check your bags. They leave things out from drive through orders regularly. Today, they forgot my whopper, and when I went back for it, it was cold.
Atmosphere: 2
Food: 3
Service: 2
Infamously slow. Expect a 20-30 min time if you go through the drive through.
Restaurantji Recommends
the food is still.great my son always gets chicken fries ,i used to get whoppers or the crispy chicken sandwitch but ibe been getting the patty melts ever since they started selling them .The shroom and swis cheese is amazing almost unbelievable for a fast food place.
Atmosphere: 5
Food: 5
Service: 5
Good place to drive through when visiting Des Moines on Indianola Ave.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicey ch' King Sandwich Meal, BK Chicken Fries, Hamburger
I came at 9:30 in the morning just to order a Whopper and please God pray that I actually could get one that early. These people catered to me and they were so nice
Atmosphere: 5
Food: 5
Service: 5
Horribly staff no customer service rude unknowable experience
Atmosphere: 1
Food: 1
Service: 1
As soon as I entered the store. The store manager was like this is the guy and the workers started following me and harassing me
Atmosphere: 1
Food: 5
Service: 1
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