Dairy Queen (Treat)

5415 Douglas Ave, Des Moines
(515) 278-1847

Recent Reviews

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Eolo Nizzi

To the owner, I was there last Monday 2/10/25 and the young man tried to short change me, but I caught it, plus just about every time I order a LARGE cone it looks like a medium cone, please give a little more ice cream, I come there at least 2 times a week, but that could stop.

Trevor Johnson

Best large chocolate shakes around.

Timothy Bush

Young man that works there has very bad customer service. I was informing him about the way he made my blizzard and he pretty much brushed me off after taking my money. I won't be returning...

Becky Britton

Love DQ, good service

B

Why would you have featured items if they’re not even available for order? Either your marketing team is terrible or your staff is lazy and doesn’t want to make a certain item.

Service: 1

Emily Smith

Food was decent. The dude at the window was very rude and didn't give a crap. Very snippy and we couldn't reach the cup and he just held it there. Very disappointed in the person.

Atmosphere: 1

Food: 4

Service: 1

Brian D Tice

As always, the chocolate shake tasted like a chocolate shake! Only drive through was open, so couldn't look at cakes. It's Winter and they are open. That's all that matters!!!

Food: 5

Service: 5

Andrew Korver

Ordered through DoorDash and the order was randomly cancelled a few minutes later with zero explanation. If this was at the end of the night maybe I would have given them a pass but at 2:10pm you’ve got to give an explanation if you’re unable to run your restaurant and push out orders. The good thing about this being a chain though, if one drops the ball I can always order elsewhere.

Service: 1

joey hermanstorfer

I wasn't expecting a card only, which I remember. This location can do both cash and card, but I don't like cards only

Atmosphere: 1

Food: 1

Service: 1

John J

The guy at the window was polite but the ice cream was pretty bad. The blizzard tasted like it had a chemical/ machine oil taste.

Atmosphere: 3

Food: 1

Service: 3

Julie Simonsen

Ice Cream Was Really Good. They Were Really Nice. Will Definitely Keep Going Back There.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone, Dilly Bar

Rich Russo

Check the stupid response I got.proves they don't care!

Ordered a cake, did not get what I ordered, when trying to explain this to the guy at the window, he just got an attitude about it. First pick is what I ordered second one is what I got.

Atmosphere: 1

Food: 1

Service: 1

Diana Pastor

I've stopped in numerous times here this summer and ordered a blizzard, all but one time there is two to three inches of plain vanilla ice cream at the bottom of the cup as they are not completely blended. Today, 09/29 at 4:15 I stopped in and ordered a blizzard. I began to ask the cashier to make sure the blizzard was completely stirred but was cut off with him saying :pull around: before I even completed my request. When I go to the window, there was a young, dark haired boy and I asked him if he had heard my request...no response, he just told me the total and gave a little smirk, and when I got home, found my blizzard again was not completely stirred. Now for $6.43 you would expect that the dessert is properly made, and that if a request is made, that it is at least acknowledged but nope, just a punk teenager with a smirk on his face and a poorly made blizzard. I've been going to this DQ location for years, but after recent visits and poor treatment today I won't be back.

Atmosphere: 1

Food: 2

Service: 1

Ann Gourd

Very disappointed. I absolutely love the salted caramel truffle blizzard, and I’ve ordered it frequently since it came out a few years ago. However, the one I got from this particular location was nowhere near the same quality as every single one I’ve had previously. Unless something has changed, I thought the standard is to make it with chocolate syrup mixed in, not force the customer to ask for it. As such, I was given a vanilla ice cream blizzard with a small amount of caramel mixed in. The truffles were not mixed in and only had a few right on top, and none in the rest of it. I also was not asked about size like I have been every other time I’ve ordered. Instead, I was given a size small, and at a higher price than listed on the menu as well. I will most certainly not be back.

Joy Forte

Two small blizzards… over $12…. Do they get to charge whatever they want? All other DQ’s in the area all charge about $4.40 for a small….

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