You can open your own franchise faster than you can get a sandwich from this location.
Bev Pierce
I ordered for delivery at 4:50 finally got it at 5:37 and then when I opened the bag only one sandwich was in it. I had ordered 2 roast beef. So I called them and they put me on hold for 15 minutes after they had hung up on me 2 times first. Then I told them we only got one sandwich he said ok we’ll send another one out. No sorry or anything. Still waiting on the second sandwich if we even get it.
Don johnson
Store is always closed early. You never know when it will be open. Just stopped by again tonight and closed at 8 something says closes at 10
Atmosphere: 1
Food: 3
Service: 1
Rob C
Try putting some meat on your overpriced sandwiches. It was a slim, but you should call it an invisable. $7 for this and chips, what a ripoff.
Atmosphere: 1
Food: 1
Service: 1
Beth Mayes
Ordered at 11 am, didn’t get my food until 1:56. A two minute delivery turned into nearly 3 hours. And don’t call the store, they’re rude and sound like they don’t know what’s going on in the store. If someone would have just taken the time to talk with me, I would have been more understanding and found the time to pick it up myself. But now I don’t even want to come into the store with how rude they were on the phone. Maybe they could use some training on how to approach customers, working in the industry. Or perhaps don’t have an option for delivery if the store doesn’t have enough drivers.
Atmosphere: 1
Food: 1
Service: 1
Erin Larson
Ordered delivery at 11:42am according to my receipt. I didn’t get my food until 3:16pm. Just don’t go to this location. They can’t do anything right.
Atmosphere: 1
Food: 1
Service: 1
Joe Y.
This place was very disrespectful delivery was 45 minutes late. Service was rude and called us names several times. They claimed they couldn't find us. Team at the softball field at drake was seen. And said our fault. Very disrespectful and rude.
Stephanie Kunz
Nice customer service and good food ?.
Atmosphere: 4
Food: 5
Service: 4
Marriah Baxter
The gentleman working were friendly & upbeat! They unfortunately had to remake my sandwich three separate times because they were handing my sandwich out to others or sending them out for deliveries, but I was in no rush. Once I finally got my sandwich, it was great.
Atmosphere: 5
Food: 5
Service: 3
Lilith wilmot
Placed an order at 11:30 for 12:00 delivery- the driver left at 11:47 and almost 30 minutes later still no food. Called to check on the delivery driver and the staff member said “it takes an hour” then why let us schedule delivery at specific times if that’s ignored? 0 stars. Almost an hour is not freaky fast.*update; food arrived at hour mark. Not freaky fast in the slightest
My sandwich smelled and tasted weird. The potato chips were stale. I recommend ordering elsewhere.
Kaylie Butler
I came in to order and as someone who is 9 months pregnant, was trying to think of what I normally order. I was being rushed and the worker with the pony tail was being extremely rude and basically mocked me. I won’t be returning. Honestly worst customer service.
Atmosphere: 1
Food: 1
Service: 1
Itzel Vides
After a 3 hour wait for our food, horrible service don’t order unless your willing to wait for hours. They should it something on there website for delayed delivery prior to taking our money. iTS a
Service: 1
Jennifer Gilmore
Can’t review food. Online order put in and paid for around 11:45. Just left store at 12:33 without food- running out of lunch time. I love Jimmy John’s and usually a great quick option. Maybe an off day but truly bummed out.
Service: 1
Kevin Amaro
They were closed and said they were leaving home at 9:40 pm.
You can open your own franchise faster than you can get a sandwich from this location.
I ordered for delivery at 4:50 finally got it at 5:37 and then when I opened the bag only one sandwich was in it. I had ordered 2 roast beef. So I called them and they put me on hold for 15 minutes after they had hung up on me 2 times first. Then I told them we only got one sandwich he said ok we’ll send another one out. No sorry or anything. Still waiting on the second sandwich if we even get it.
Store is always closed early. You never know when it will be open. Just stopped by again tonight and closed at 8 something says closes at 10
Atmosphere: 1
Food: 3
Service: 1
Try putting some meat on your overpriced sandwiches. It was a slim, but you should call it an invisable. $7 for this and chips, what a ripoff.
Atmosphere: 1
Food: 1
Service: 1
Ordered at 11 am, didn’t get my food until 1:56. A two minute delivery turned into nearly 3 hours. And don’t call the store, they’re rude and sound like they don’t know what’s going on in the store. If someone would have just taken the time to talk with me, I would have been more understanding and found the time to pick it up myself. But now I don’t even want to come into the store with how rude they were on the phone. Maybe they could use some training on how to approach customers, working in the industry. Or perhaps don’t have an option for delivery if the store doesn’t have enough drivers.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery at 11:42am according to my receipt. I didn’t get my food until 3:16pm. Just don’t go to this location. They can’t do anything right.
Atmosphere: 1
Food: 1
Service: 1
This place was very disrespectful delivery was 45 minutes late. Service was rude and called us names several times. They claimed they couldn't find us. Team at the softball field at drake was seen. And said our fault. Very disrespectful and rude.
Nice customer service and good food ?.
Atmosphere: 4
Food: 5
Service: 4
The gentleman working were friendly & upbeat! They unfortunately had to remake my sandwich three separate times because they were handing my sandwich out to others or sending them out for deliveries, but I was in no rush. Once I finally got my sandwich, it was great.
Atmosphere: 5
Food: 5
Service: 3
Placed an order at 11:30 for 12:00 delivery- the driver left at 11:47 and almost 30 minutes later still no food. Called to check on the delivery driver and the staff member said “it takes an hour” then why let us schedule delivery at specific times if that’s ignored? 0 stars. Almost an hour is not freaky fast.*update; food arrived at hour mark. Not freaky fast in the slightest
Restaurantji Recommends
My sandwich smelled and tasted weird. The potato chips were stale. I recommend ordering elsewhere.
I came in to order and as someone who is 9 months pregnant, was trying to think of what I normally order. I was being rushed and the worker with the pony tail was being extremely rude and basically mocked me. I won’t be returning. Honestly worst customer service.
Atmosphere: 1
Food: 1
Service: 1
After a 3 hour wait for our food, horrible service don’t order unless your willing to wait for hours. They should it something on there website for delayed delivery prior to taking our money. iTS a
Service: 1
Can’t review food. Online order put in and paid for around 11:45. Just left store at 12:33 without food- running out of lunch time. I love Jimmy John’s and usually a great quick option. Maybe an off day but truly bummed out.
Service: 1
They were closed and said they were leaving home at 9:40 pm.
Service: 1