McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3000 SE 14th St, Des Moines
(515) 243-1137
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McDonald's Reviews
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can't get an order right for anything!!
Couldn't get the manager to stop arguing and take my order so I left. same thing happened at the other location in the area the previous day. customer service at both locations near se 14th is terrible.
Please, train your employees better. I've gone to Wendy's instead at least half a dozen times in the last two/three weeks. it's adding up man. terrible service is costing the location lots of business.
Ratings
Menu
Hours
| Monday | 5AM - 1AM |
| Tuesday | 5AM - 1AM |
| Wednesday | 5AM - 1AM |
| Thursday | 5AM - 12AM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 1AM |
People in Des Moines Also Viewed
The McDonald's restaurant is known for its exceptional customer service, particularly during the breakfast hours. The staff, led by their employee Micah, are praised for their friendly demeanor, attentiveness, and efficiency in handling orders accurately and promptly. Micah's positive attitude, dedication, and willingness to go the extra mile have left a memorable impression on customers, making their visits enjoyable.
Despite being a busy location with long lines, the service is reported to be very fast and quick. While the orders can sometimes be incorrect, the quality of the McDonald's food is better than the other nearby locations. The employees work hard and are well-managed, ensuring a clean place with clean bathrooms.
Customers appreciate the affordability of the McDonald's menu, especially when using the mobile app to earn points and redeem free food. The recent dining experience was described as "spectacular," with the staff being courteous, smiling, and friendly, creating a great atmosphere for the drive-thru.