Maybe it is American style (I’m Japanese), but the pasta was too soft and the source did not have any deep flavor. It was the worst pasta I’ve ever had in my life. But, the atmosphere and the restaurant staffs are very nice! I strongly recommend you to avoid this restaurant to go if you are foreigners.
Tierra Hogan
Location - goodAesthetic - cuteCleanliness - poor, from the sticky floors to the dried pasta bits in our booth, I was hesitant to trust what the kitchen may have looked like.Greeted by host an old McDonald’s bag on the host stand rather than a person, I wondered if the staff isn’t eating the food why should I?Service - poor, our waitress was nice but I watched other staff drudge a large garbage bag through the dining room. The salad bar was dark af, and there were no plates leaving customers standing around. Once I asked for a plate they were brought out nice and wet….Food - gross, the pasta was clearly old and dry. The alfredo sauce was chunky and not in a good way. It and also cold and tasteless except for a slight tang…. We really could’ve ran to Walmart and bought a best choice jar of sauce and been much more pleased.
TDxDefence
Stopped here with a larger (12+) work group. We had made reservations to make sure we would be able to get in. On first entering the restaurant I noticed a very foul smell. In looking at other reviews this seems to not have been the only night this happened. However, that is where the bad stoped and the great started. We had a fantastic waitress that took great care of us all. The food came out quick and was very good. For many of us it was - amazing. I can saw the salad bar was good and had many options- the salad bar plate was as tiny of a plate I’ve seen- but the size of the entrees more than made up for it. If I am even close to this city again- I will be stopping back in for sure.
Kim B (Flipping your Palate)
This location needs some updating and cleaning.1st there us a smell as you walk in from the salad bar drain.2nd We had a large group. So we were placed in the private room which had a smell from the carpet as well.Now let's talk about the food.Crab cakes are gummie and made of imitation crab meat... should not be called a crab cake.Chicken and mushroom bake was just okLobster sensation. I had lobster something but the lobster may not have been lobster. More like a crumbled reminent of one.Bread came out after the meal. And so many other disappointments.I gave it 2 stars for the service as they were friendly
Sheri Helman
On this day (Jul 13th) 3 years ago (2019), I came inside from the rain to rest and get a quick lunch. The staff were very nice and of course I had to try the traditional spaghetti and meatballs ? along with a salad from their salad bar ?. Both were delicious and fairly priced. I hope to go back if I'm ever in Des moines again.
Fishguy 487
Amazing!! The adult meal in total was $15 for eggplant pasta and salad. Yummy food great service! And gf options for people with celiac disease
Michael
This seemed promising. I was sat right away and the server was in the table fast!! Gave me no time to even sit before she was requesting my drink order. I just spouted out Coke, and that even seemed to take too long for her. She came back took my order and after a minute to look at the menu adjusted my drink order and asked for the Works Pasta. All the sauce choices were abundant and this gave me a sample of each. I got fettuccine noodles. The food came out before I even got back from the salad bar. For a pasta place the noodles were blah! Served less than warm and stuck together. Some of the sauces had nice flavor but were VERY greasy. The server did bring one refill with the bill. She was very absent from my table and the gentleman at the table besides me had to go find her in order to place his order, which was odd since she was on me so fast. When she finally came back for my card I asked for a to go drink and she said no rather fast, then the excuse they had no to go cups. I shoo-in y head and said alright, all the whole looking at another table with kids that all had beverages in paper cups with lids.Over all I would say skip this place unless you just really need pasta.
Janelle Elizabeth
I had never visited Des Moines before and was there for the first time over the weekend. My family and I ate there on Saturday, and we had the BEST service! Our server was Alaina and she was one of the best servers I have ever had in a restaurant. And I’ll always remember her. She was great with customers, but also genuinely personable. Being a server myself, recognition goes a long way, and I hope she gets praised for this. She deserves it ??
Icesis Overlin
I am absolutely in love! The food is so amazing, and it was surprisingly cheap with how well their quality was. I got the build your own pasta where you get free refills on your pasta, and it was only $11 per person! The food was absolutely amazing, as was the salad bar. Their desert tasted good too, though they don't have many options for it. I really enjoyed the vibe overall of this place, it felt cozy and not overcrowded, even though I was there when they were very busy. The servers were nice and we got our food very quickly. I'm in love and I will definitely go again soon!
Julie Burgett
We normally enjoy eating at Spaghetti Works but our most recent visit was very disappointing. Our server was great and made sure we were taken care of! On the other hand, the cook was not impressive at all. We ordered chicken livers to go with our pasta, as we have many times before. First, he told our server to say they were out but then after our server inquired a second time at our request, he actually yelled at him for asking him to cook them. At our server's insistence, the chicken livers were prepared but not at all to our liking - they were crunchy and well done, which is not how they should be cooked. If an item is on the menu and is available, there should be no problem making it for a customer. Also, my angel hair pasta had clumps all through it, so it was not cooked correctly either. The cook that was in the kitchen on May 23, 2022, should think about why he's there and be happy to cook for customers. We probably won't be coming back anytime soon or maybe ever, which is very disappointing, as we've come to this restaurant for years.
Food good. Atmosphere good. People good. Salad bar good. They have plenty of variety and can basically get any pasta dish any way you want it. Kids pizza was delicious and melty (6yo description not mine)
Nick Chill
This was a cute Italian diner type of experience. It's in a great location with a lot happening. The service was a little inconsistent between employees. They have a small salad bar, which was oddly almost too dark to see anything. We ordered their gluten free options. The food was good, but left something to be desired in presentation.
Valeria Bennett McCain
terrible service again had to ask for a server
Teffiny Marie Woods
Great customer service and food was delicious !!
Peyton Bales
I loved the food, it was just so good. But the best part has got to be the free refills, first and only restaurants I've ever been to that let's you refill the main course, I got two helpings of spaghetti and enjoyed every bite, the server was able to help when we needed it whether that was forgetting my fork in the first plate, to getting me a new drink when I ran out without me having to ask. The food came out quick and was still nice and hot. The server was able to keep up with our needs while keeping the other guests well kept. 10/10 will visit again
Maybe it is American style (I’m Japanese), but the pasta was too soft and the source did not have any deep flavor. It was the worst pasta I’ve ever had in my life. But, the atmosphere and the restaurant staffs are very nice! I strongly recommend you to avoid this restaurant to go if you are foreigners.
Location - goodAesthetic - cuteCleanliness - poor, from the sticky floors to the dried pasta bits in our booth, I was hesitant to trust what the kitchen may have looked like.Greeted by host an old McDonald’s bag on the host stand rather than a person, I wondered if the staff isn’t eating the food why should I?Service - poor, our waitress was nice but I watched other staff drudge a large garbage bag through the dining room. The salad bar was dark af, and there were no plates leaving customers standing around. Once I asked for a plate they were brought out nice and wet….Food - gross, the pasta was clearly old and dry. The alfredo sauce was chunky and not in a good way. It and also cold and tasteless except for a slight tang…. We really could’ve ran to Walmart and bought a best choice jar of sauce and been much more pleased.
Stopped here with a larger (12+) work group. We had made reservations to make sure we would be able to get in. On first entering the restaurant I noticed a very foul smell. In looking at other reviews this seems to not have been the only night this happened. However, that is where the bad stoped and the great started. We had a fantastic waitress that took great care of us all. The food came out quick and was very good. For many of us it was - amazing. I can saw the salad bar was good and had many options- the salad bar plate was as tiny of a plate I’ve seen- but the size of the entrees more than made up for it. If I am even close to this city again- I will be stopping back in for sure.
This location needs some updating and cleaning.1st there us a smell as you walk in from the salad bar drain.2nd We had a large group. So we were placed in the private room which had a smell from the carpet as well.Now let's talk about the food.Crab cakes are gummie and made of imitation crab meat... should not be called a crab cake.Chicken and mushroom bake was just okLobster sensation. I had lobster something but the lobster may not have been lobster. More like a crumbled reminent of one.Bread came out after the meal. And so many other disappointments.I gave it 2 stars for the service as they were friendly
On this day (Jul 13th) 3 years ago (2019), I came inside from the rain to rest and get a quick lunch. The staff were very nice and of course I had to try the traditional spaghetti and meatballs ? along with a salad from their salad bar ?. Both were delicious and fairly priced. I hope to go back if I'm ever in Des moines again.
Amazing!! The adult meal in total was $15 for eggplant pasta and salad. Yummy food great service! And gf options for people with celiac disease
This seemed promising. I was sat right away and the server was in the table fast!! Gave me no time to even sit before she was requesting my drink order. I just spouted out Coke, and that even seemed to take too long for her. She came back took my order and after a minute to look at the menu adjusted my drink order and asked for the Works Pasta. All the sauce choices were abundant and this gave me a sample of each. I got fettuccine noodles. The food came out before I even got back from the salad bar. For a pasta place the noodles were blah! Served less than warm and stuck together. Some of the sauces had nice flavor but were VERY greasy. The server did bring one refill with the bill. She was very absent from my table and the gentleman at the table besides me had to go find her in order to place his order, which was odd since she was on me so fast. When she finally came back for my card I asked for a to go drink and she said no rather fast, then the excuse they had no to go cups. I shoo-in y head and said alright, all the whole looking at another table with kids that all had beverages in paper cups with lids.Over all I would say skip this place unless you just really need pasta.
I had never visited Des Moines before and was there for the first time over the weekend. My family and I ate there on Saturday, and we had the BEST service! Our server was Alaina and she was one of the best servers I have ever had in a restaurant. And I’ll always remember her. She was great with customers, but also genuinely personable. Being a server myself, recognition goes a long way, and I hope she gets praised for this. She deserves it ??
I am absolutely in love! The food is so amazing, and it was surprisingly cheap with how well their quality was. I got the build your own pasta where you get free refills on your pasta, and it was only $11 per person! The food was absolutely amazing, as was the salad bar. Their desert tasted good too, though they don't have many options for it. I really enjoyed the vibe overall of this place, it felt cozy and not overcrowded, even though I was there when they were very busy. The servers were nice and we got our food very quickly. I'm in love and I will definitely go again soon!
We normally enjoy eating at Spaghetti Works but our most recent visit was very disappointing. Our server was great and made sure we were taken care of! On the other hand, the cook was not impressive at all. We ordered chicken livers to go with our pasta, as we have many times before. First, he told our server to say they were out but then after our server inquired a second time at our request, he actually yelled at him for asking him to cook them. At our server's insistence, the chicken livers were prepared but not at all to our liking - they were crunchy and well done, which is not how they should be cooked. If an item is on the menu and is available, there should be no problem making it for a customer. Also, my angel hair pasta had clumps all through it, so it was not cooked correctly either. The cook that was in the kitchen on May 23, 2022, should think about why he's there and be happy to cook for customers. We probably won't be coming back anytime soon or maybe ever, which is very disappointing, as we've come to this restaurant for years.
Restaurantji Recommends
Food good. Atmosphere good. People good. Salad bar good. They have plenty of variety and can basically get any pasta dish any way you want it. Kids pizza was delicious and melty (6yo description not mine)
This was a cute Italian diner type of experience. It's in a great location with a lot happening. The service was a little inconsistent between employees. They have a small salad bar, which was oddly almost too dark to see anything. We ordered their gluten free options. The food was good, but left something to be desired in presentation.
terrible service again had to ask for a server
Great customer service and food was delicious !!
I loved the food, it was just so good. But the best part has got to be the free refills, first and only restaurants I've ever been to that let's you refill the main course, I got two helpings of spaghetti and enjoyed every bite, the server was able to help when we needed it whether that was forgetting my fork in the first plate, to getting me a new drink when I ran out without me having to ask. The food came out quick and was still nice and hot. The server was able to keep up with our needs while keeping the other guests well kept. 10/10 will visit again
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