I'm glad to getting this amazing land where I took it my favorite coffee.
Atmosphere: 5
Food: 5
Service: 5
Gem Possible
I’m here from out of town and this is by far the most unwelcoming experience I’ve had in Des Moines. You should hire more friendly staff. The girl at the window was so rude .
Atmosphere: 1
Food: 3
Service: 1
Sara Burrier
Need to pay attention and work closer with each other to give better service. Been a lot of new hires and changes, I get that, and I’m super patient….but when sitting and waiting for my mobile order for over 10mins when shared my name only to find it was done the whole time is miscommunication behind the bar. Step it up guys, wake up, a job is a job but aim to do it well. Makes a HUGE diff to us regulars.
Paige Fisher
Friendly staff, good variety of menu items. The parking lot and long drive-thru lines are a little weird at this location, but the service is quick, so it's worth it.
Atmosphere: 5
Food: 5
Service: 5
Tarrell Johnson
I used to want to recommend this Starbucks but after my last couple of visits seem like the atmosphere had changed at this place I never said anything but when you spent $3 or $4 for some coffee that's not fresh that's a no for me and when you don't get customer service on top of it that's even a bigger no I can't give this Starbucks a recommendation you might want to go somewhere else!!!
Atmosphere: 1
Food: 3
Service: 2
Justin Beam
Use to come here all the time until I started paying for 40% foam in the same exact drink I’ve been getting for months.
Atmosphere: 2
Food: 1
Service: 1
Robyn Trueblood
I have been going here for years but as of lately the new staff is rude and unprofessional. Had the worst experience this morning and may never return. So
Atmosphere: 5
Food: 5
Service: 1
Chloe F
I don’t go to Starbucks often but decided it was worth a shot today. Ordered a mocha cookie crunch and I understand they put whip on the bottom but I paid $9 for what ended up over 3/4 my cup just filled with whipped cream I got about 3 sips of the frappe itself it was literally maybe a fourth of the cup with my actual drink.
Atmosphere: 2
Food: 2
Service: 2
Ashlea Jensen
Always quick and efficient. Staff is polite and my order is always perfect!
The barista with the hijab was giving an attitude when my dad couldn’t understand what she was saying and the drinks tasted so bad. I go there almost every week 2-3 times a week and this is the first time the drinks tasted so bad.
Food: 1
Service: 1
Eddy Win
Not only did the barista yelled at my dad’s face, the drink doesn’t taste like anything. We go there almost three-four times a week and this is the first time that it happened.
Atmosphere: 3
Food: 1
Service: 2
Scotty Hayes
This is my wife's second home ? she loves Starbucks and I come through the line often. Consultancy in taste is un-matched by large coffee places.
Atmosphere: 5
Food: 5
Service: 5
Ronald Schaecher
Service was quick and the drinks were awesome!
Atmosphere: 5
Food: 5
Service: 5
Chris Monroe
Best place to grab a cup of coffee at least in my opinion
I'm glad to getting this amazing land where I took it my favorite coffee.
Atmosphere: 5
Food: 5
Service: 5
I’m here from out of town and this is by far the most unwelcoming experience I’ve had in Des Moines. You should hire more friendly staff. The girl at the window was so rude .
Atmosphere: 1
Food: 3
Service: 1
Need to pay attention and work closer with each other to give better service. Been a lot of new hires and changes, I get that, and I’m super patient….but when sitting and waiting for my mobile order for over 10mins when shared my name only to find it was done the whole time is miscommunication behind the bar. Step it up guys, wake up, a job is a job but aim to do it well. Makes a HUGE diff to us regulars.
Friendly staff, good variety of menu items. The parking lot and long drive-thru lines are a little weird at this location, but the service is quick, so it's worth it.
Atmosphere: 5
Food: 5
Service: 5
I used to want to recommend this Starbucks but after my last couple of visits seem like the atmosphere had changed at this place I never said anything but when you spent $3 or $4 for some coffee that's not fresh that's a no for me and when you don't get customer service on top of it that's even a bigger no I can't give this Starbucks a recommendation you might want to go somewhere else!!!
Atmosphere: 1
Food: 3
Service: 2
Use to come here all the time until I started paying for 40% foam in the same exact drink I’ve been getting for months.
Atmosphere: 2
Food: 1
Service: 1
I have been going here for years but as of lately the new staff is rude and unprofessional. Had the worst experience this morning and may never return. So
Atmosphere: 5
Food: 5
Service: 1
I don’t go to Starbucks often but decided it was worth a shot today. Ordered a mocha cookie crunch and I understand they put whip on the bottom but I paid $9 for what ended up over 3/4 my cup just filled with whipped cream I got about 3 sips of the frappe itself it was literally maybe a fourth of the cup with my actual drink.
Atmosphere: 2
Food: 2
Service: 2
Always quick and efficient. Staff is polite and my order is always perfect!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Caramel Frappuccino Blended Beverage
It's always busy location when we drop in. Luckily they are fast, friendly, and efficient.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The barista with the hijab was giving an attitude when my dad couldn’t understand what she was saying and the drinks tasted so bad. I go there almost every week 2-3 times a week and this is the first time the drinks tasted so bad.
Food: 1
Service: 1
Not only did the barista yelled at my dad’s face, the drink doesn’t taste like anything. We go there almost three-four times a week and this is the first time that it happened.
Atmosphere: 3
Food: 1
Service: 2
This is my wife's second home ? she loves Starbucks and I come through the line often. Consultancy in taste is un-matched by large coffee places.
Atmosphere: 5
Food: 5
Service: 5
Service was quick and the drinks were awesome!
Atmosphere: 5
Food: 5
Service: 5
Best place to grab a cup of coffee at least in my opinion
Atmosphere: 5
Food: 5
Service: 3