Starbucks Coffee Company
$ • Coffee Shops
Hours:
3830 Merle Hay Rd, Des Moines
(515) 270-3815
About Starbucks
Customers' Favorites
Starbucks Reviews
Very rude customer service. Never gets order correct. Dark roast should be the easiest order and it tastes horrible each time. We’re done giving them a shot! Don’t recommend this location.
We will now to going to HyVee Starbucks - they’re friendly and appreciate our business.
Menu
Hours
| Monday | 4:30AM - 8:30PM |
| Tuesday | 4:30AM - 8:30PM |
| Wednesday | 4:30AM - 8:30PM |
| Thursday | 4:30AM - 8:30PM |
| Friday | 4:30AM - 8:30PM |
| Saturday | 5AM - 8:30PM |
| Sunday | 5AM - 8:30PM |
Starbucks Coffee Company is a location with fine drinks, fine food, and fine staff. The baristas are described as friendly, kind, helpful, and great. One visit found a barista going out of their way to suggest a fun drink. However, the location has operational inconsistencies, being hit or miss when open despite posted signs, sometimes leaving doors locked and the drive-through silent. The drive-through speaker can also have issues. The store has been involved in union activity, with some customers strongly supporting the unionized baristas and urging solidarity, while others note chronic understaffing since unionizing, which is attributed to corporate union busting. A call is made to not cross the picket line and support local coffee shops instead. The interior seating is noted as less perfect than before a renovation, with a desire for more seating. A LGBTQ flag is visible inside, which a reviewer found weird, questioning its meaning. The overall experience is considered good enough and not typical, with some pledging to return and others advising against visiting.