Worst service waited about 30 minutes now after being told 6 minutes very unprofessional and then I was told 10 minutes ago oh they’re wrapping it up now
Atmosphere: 1
Food: 1
Service: 1
David Janes
Horrible customer service. Lack of communication everytime i have came here. The food is always either cold or overcooked. I love Applebee's but will not come to Dubuque's Applebee's again
Atmosphere: 1
Food: 3
Service: 1
Bobby Childers
Trash service. 2hr wait for 2 adult and a kid. Bankruptcy can’t come soon enough
Atmosphere: 1
Food: 1
Service: 1
Nathan Schmitt
My girlfriend and I went to Apple Bees a couple weeks ago. I ordered the bourbon street chicken while she ordered the impossible burger (vegetarian burger). We ate our food for probably 10 minutes before our waitress came back with a second burger… Our waitress gave my girlfriend a real burger the first time, she’s been vegetarian for over 5 years now. She was very upset and the waitress didn’t really care or say sorry. The burgers look very similar so be careful if you order the impossible burger.
Atmosphere: 3
Food: 3
Service: 1
Brian
We arrived to what seemed a fairly busy restaurant, but not necessarily with every table filled. We were told it would be a 10 min wait to be seated. Once we were seated, it seemingly took another 10 min to get our appetizer, which appeased out appetites for the next 10 min before we got a burger and salad. The food was okay, but next time I'm told it will be a 10 min wait, I'll drive 5 min down the road for something that will satisfy me as much or more than Applebee's did.
Atmosphere: 3
Food: 3
Service: 2
Julia McQuillen
We had a table of 4...waited a hour for our food which was just warm. Brought our yo go order and bill out even before we got our food!!! No apologies or discount for the wait. Tables around us that arrived after us ate and left before we got our food!! VERY disappointed!!!
Atmosphere: 2
Food: 2
Service: 1
Kyla Geisler
We had to wait an hour for our food, and the server brung the check out before we even got our food. We didn't even get an apology or a discount for waiting. It was ridiculous. Never again.
Vegetarian options: Barely any, horrible menu labels.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: 2 for 25
Tiffany Kelly
We had a table of 4 and it took an hour to get our food, she brought our to go order and our check BEFORE we got our food. They didn’t apologize or offer us any discount for the hour long wait. Our food was cold because it had been under the warmer for atleast 30 minutes. Just terrible service overall.
Service: 1
Dawn Johnston
Very slow at getting food out and we were there at 11 when they opened.
Atmosphere: 4
Food: 5
Service: 4
Randy Cearny (Video Addict)
Got a burger with no cheese. They put cheese on it and then picked it back off. Could still see it in in the low spots. After doing all of this they still made the order wrong. When I called she told me to hire another driver to go pickup a replacement burger... The food was cold and soggy as well but the driver blames Applebee's the manager said "It could be the drivers fault so not our problem". It arrived an hour late but all the delay messages were from Applebee's. Very classy place. Spend your money elsewhere.
Daily specials on drinks & food fantastic!!! Gabby our wait person was personable & very helpful & pleasant. Food came looking attractive & hot. Love our visit❤️
Parking: Many, many spots to park.
Wheelchair accessibility: 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiesta Lime Chicken
Will Stewart
We couldn't get a booth but walked past 3 of them. Waitress wasn't rude but wasn't nice. Food was past overcooked. So crowded in one corner it was claustrophobic.
Atmosphere: 1
Food: 3
Service: 3
Jordan Campbell
HIGHLY DO NOT RECOMMEND. Worst dining experience I have ever had by far waitress was very unattending and as a group of 4 we arrived maybe a hour before they close ordered apps with our meals which took at least 20 or so minutes to get an it was cold an old like it had been sittin and the restaurant was not busy at all so there’s no excuse to make food for a 4 top poor quality as I have cooked and served in plenty of restaurants. Truly unacceptable that I had to pay $50 for food that was barely touched and was disgusting manager offered a 10%off discount after trying to get us to take more food home we’re not taking more food when you couldn’t even prepare what we ordered correctly my steak was rare medium rare at best and I ordered it medium well. Do not go to this Applebees worst service and food I’ve ever experienced. Ps stomaches feeling pretty gross after it thanks for making me pay for raw food.
Atmosphere: 1
Food: 1
Service: 1
Natty Bazi
Twice now we went here. Both times subpar experiences. First time cold pasta. So we paid the bill and left. Then, the manager stopped us and gave us 15 dollars off the card, so we tried again. Gave the pasta a second chance. Overcooked AGAIN. Will never return.
Atmosphere: 3
Food: 2
Service: 3
Jim Roggenbauer
We were a party of seven on a Wednesday night and the place wasn't overly busy. It took forever to get our drinks and I watched as our server was busing tables. The food when it finally arrived was lukewarm. I get it that they were probably short staffed but there wasn't a manager in sight to help out. My late wife worked in food service for 34 years and she would not have been happy. Disappointed 😕
Worst service waited about 30 minutes now after being told 6 minutes very unprofessional and then I was told 10 minutes ago oh they’re wrapping it up now
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Lack of communication everytime i have came here. The food is always either cold or overcooked. I love Applebee's but will not come to Dubuque's Applebee's again
Atmosphere: 1
Food: 3
Service: 1
Trash service. 2hr wait for 2 adult and a kid. Bankruptcy can’t come soon enough
Atmosphere: 1
Food: 1
Service: 1
My girlfriend and I went to Apple Bees a couple weeks ago. I ordered the bourbon street chicken while she ordered the impossible burger (vegetarian burger). We ate our food for probably 10 minutes before our waitress came back with a second burger… Our waitress gave my girlfriend a real burger the first time, she’s been vegetarian for over 5 years now. She was very upset and the waitress didn’t really care or say sorry. The burgers look very similar so be careful if you order the impossible burger.
Atmosphere: 3
Food: 3
Service: 1
We arrived to what seemed a fairly busy restaurant, but not necessarily with every table filled. We were told it would be a 10 min wait to be seated.
Once we were seated, it seemingly took another 10 min to get our appetizer, which appeased out appetites for the next 10 min before we got a burger and salad.
The food was okay, but next time I'm told it will be a 10 min wait, I'll drive 5 min down the road for something that will satisfy me as much or more than Applebee's did.
Atmosphere: 3
Food: 3
Service: 2
We had a table of 4...waited a hour for our food which was just warm. Brought our yo go order and bill out even before we got our food!!! No apologies or discount for the wait. Tables around us that arrived after us ate and left before we got our food!! VERY disappointed!!!
Atmosphere: 2
Food: 2
Service: 1
We had to wait an hour for our food, and the server brung the check out before we even got our food. We didn't even get an apology or a discount for waiting. It was ridiculous. Never again.
Vegetarian options: Barely any, horrible menu labels.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: 2 for 25
We had a table of 4 and it took an hour to get our food, she brought our to go order and our check BEFORE we got our food. They didn’t apologize or offer us any discount for the hour long wait. Our food was cold because it had been under the warmer for atleast 30 minutes. Just terrible service overall.
Service: 1
Very slow at getting food out and we were there at 11 when they opened.
Atmosphere: 4
Food: 5
Service: 4
Got a burger with no cheese. They put cheese on it and then picked it back off. Could still see it in in the low spots. After doing all of this they still made the order wrong. When I called she told me to hire another driver to go pickup a replacement burger... The food was cold and soggy as well but the driver blames Applebee's the manager said "It could be the drivers fault so not our problem". It arrived an hour late but all the delay messages were from Applebee's. Very classy place. Spend your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Daily specials on drinks & food fantastic!!! Gabby our wait person was personable & very helpful & pleasant. Food came looking attractive & hot. Love our visit❤️
Parking: Many, many spots to park.
Wheelchair accessibility: 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiesta Lime Chicken
We couldn't get a booth but walked past 3 of them. Waitress wasn't rude but wasn't nice. Food was past overcooked. So crowded in one corner it was claustrophobic.
Atmosphere: 1
Food: 3
Service: 3
HIGHLY DO NOT RECOMMEND. Worst dining experience I have ever had by far waitress was very unattending and as a group of 4 we arrived maybe a hour before they close ordered apps with our meals which took at least 20 or so minutes to get an it was cold an old like it had been sittin and the restaurant was not busy at all so there’s no excuse to make food for a 4 top poor quality as I have cooked and served in plenty of restaurants. Truly unacceptable that I had to pay $50 for food that was barely touched and was disgusting manager offered a 10%off discount after trying to get us to take more food home we’re not taking more food when you couldn’t even prepare what we ordered correctly my steak was rare medium rare at best and I ordered it medium well. Do not go to this Applebees worst service and food I’ve ever experienced. Ps stomaches feeling pretty gross after it thanks for making me pay for raw food.
Atmosphere: 1
Food: 1
Service: 1
Twice now we went here. Both times subpar experiences. First time cold pasta. So we paid the bill and left. Then, the manager stopped us and gave us 15 dollars off the card, so we tried again. Gave the pasta a second chance. Overcooked AGAIN. Will never return.
Atmosphere: 3
Food: 2
Service: 3
We were a party of seven on a Wednesday night and the place wasn't overly busy. It took forever to get our drinks and I watched as our server was busing tables. The food when it finally arrived was lukewarm. I get it that they were probably short staffed but there wasn't a manager in sight to help out. My late wife worked in food service for 34 years and she would not have been happy. Disappointed 😕
Atmosphere: 3
Food: 2
Service: 3
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