15 Best Ice Cream Shops in Dubuque

“This ice cream and candy shop is located near the bottom of the Fenelon Elevator. There are several flavors of ice cream to choose from, as well as various candies, small decor items, and local souvenirs. There isn't a lot of room inside the store, so plan on taking your ice cream to go.

Parking: Some street parking is available; the shop is on a dead-end street.“

“Alex and Angela are the best, so friendly, and such a joy every day! Highly recommend!“

“The service here was amazing!. The lady who helped us was very kind and patient while we picked out our ice cream. Our 82 year old grandmother had never gone there before but now constantly says she we should go again! The flavors were spot on, and the serving sizes were generous. It's definitely a go-to spot if you have a sweet tooth.“

“We asked our awesome waiter at Texas Roadhouse where to go for the best ice cream in the area. Sent us to Beecher’s! Great ice cream and great customer service! Well done to your staff!“

“Love the app! My order is always ready when I get there! The drinks are great. I can’t even tell they have protein powder in them when I get the pea protein. Had juice today that was soooo good!“

“Happened to stumble across this shop today after having lunch in Dubuque, and this is definitely a place I am making any visiting friends and family go to! The atmosphere is amazing, the gelato is to die for! Also purchased a bunch of gorgeous gourmet chocolates we can’t wait to try. Lots of darling gifts and goodies. Gotta check this out!“

“Amazing food! Service at this location is fantastic and they are pretty quick for the most part. We are lucky to have such a good Chick-Fil-A here in town. The sandwiches are good even at the Saints Hockey games. I’m usually never disappointed here. Got it twice today and both times were superb!“

“We drive past 2 of the chain DQs to go to this one. They should all be the same but aren’t — Rhomberg has ice cream and Blizzards that just taste better. Well worth the trip — it’s the only DQ we patronize.“

“First time visiting today. The service was amazing and the food was awesome. Burgers tasted like a old time burger. Will be back for sure.“

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“After an already stressful day 2 hours into a 3.5 hour trip for upcoming doctor apts for our daughter. We stopped for dinner Andrew was extremely kind & helpful. We encountered 2 other employees who were also outstanding. I mentioned to one that my sandwich order was odd she replied hey you’re the one eating it, it should be how you want it. I Loved that outlook. The lettuce on my sandwich was very fresh probably one of the best fast food places we have encountered over our 6 years of traveling for medical appointments.“

“Latest Update: The owner of this Culver's establishment, called me and apologized very professionally, and with understanding. He explained the mix-up, as they had recently started serving smashburgers, the latest trend, I did not know this myself. I told him that the traditional Culver's Burger is what I wanted. In my opinion, sometimes traditional is best. He was very kind in his offer to make up for the mistake.

I mainly work at night, and yesterday I left on a 5-hour trip southwest, not eating any lunch or dinner, as it would make me sluggish for work. I worked overnight and then drove another 6 hours back to Dubuque honestly, looking forward to some Burger King, but when I arrived at 9:45 a.m., they refused to make me a burger and fries, because their policy said they couldn't serve lunch food until 10:30 a.m. So I said to myself, Culver's won't let me down, they'll serve me a burger and fries at any time as long as they're open, and they were, so I ordered a double bacon cheeseburger in the Drive-Thru. The attendant asked me if I wanted anything else on my burger besides cheese and bacon, and I said a light amount of mayo please. They said okay, and please move forward. I then requested an extra small fry at the window, and they added that. They then asked me to move forward after putting my number sticker on my truck mirror. After moving up multiple times, and eventually being the first car in the line, I noticed three people had been served before me, and they were behind me. I called culver's, and they apologized that they had served my food to another party by accident, and didn't bother to tell me, but instead hastily remade my meal. Again I had ordered a double bacon cheeseburger, with a light amount of mayo on it. They provided me a double bacon cheeseburger with pickles, onions, mustard, and ketchup on it, a sloppy, soggy, mess, and they rushed the cooking of the patties, burning them on top, and not cooking them enough on the bottom, and it looks like they smashed the heck out of the patty, as it does not look like the usual thick and Hardy butter burger patty (see the picture). The freeze must have been Doug out of the remnants of the last batch, instead of being made fresh, because they were all stuck together and not the hottest they could have been.
When I got home, 20 minutes later, expecting to be able to sit down, watch an old movie, and finally eat some good food, I opened up my food and put it on a plate, and saw this. I called about it, explain the screw-ups, and that I was allergic to onions (not something like a tiny bit of onion powder in ketchup, but full on onions and their juices), and the manager, Ann, was very bureaucratic about it very robot like, giving me the usual response that you would expect from management. "Oh, I'm so sorry for that. If you come in before 4:00 p.m., we will replace your meal for free, and give you a coupon. If you don't come in before 4:00 p.m., I'll have to mail you a free coupon." So I asked, "a replacement meal, after all these screw ups? How about a couple free meals, or a free family meal?", and she responded, "I'm sorry, I can't do that, but if you come in before 4:00 p.m. I can replace your meal and give you a coupon", her programming responded. It seems like a lot of fast food restaurants, even culver's, are now just a bunch of robots, that have no compassion, no care for their jobs, or the quality of their work, or treating customers with respect, and actually making up for three major mistakes in a row, giving my order to someone else, and not telling me, remaking the order but making it wrong, and cooking the food too fast on the remake, and creating crap, instead of food.

Update: Either a Culver's Bot responded to my post, or again they are shirking their responsibility of truly making up for this, by telling me to go complain somewhere else and give them some feedback; with no mention about ma“

“Everyone was friendly and engaging and appeared to enjoy their job. Good Job crew.

Parking: We had a utility trailer hooked up to the Trail Blazer, which made our vehicle longer than your typical ride, but pulled in with plenty of room, and ambulance even pulled in and parked it right in the middle of the driveway with still enough room for the drove thru drivers to maneuver around then without Even noticing them“

“I always have a great experience! The staff is always friendly and the wait time is short. I will always stop to get my fav drink!“

“Stopped in the evening/nights of 10th and 11th of July. The staff working were a group of young men each night. They were quick, polite, attentive, and energetic. Their service was excellent.“