Got a call that they did not have any drivers for delivery so I had to cancel my order. Pretty sad when you advertise your business on super fast delivery and you don’t have your own drivers. Instead of subbing your business out to 3rd party drivers maybe you should hire your own! Avoid this location at all cost.
Service: 1
Nathan Harrold
Haven't had Jimmy John's in a few years but the toasted sandwich options are a definite plus.
Food: 4
Service: 3
Troy Fleming
Foods really good, seems like a welcoming environment.
Atmosphere: 5
Food: 5
Service: 5
Sara Winkel
The last 2 times I have ordered I have had 3 sandwiches that had lettuce and on all 3 the lettuce was BAD. The first order I thought was just a fluke so I didn’t do a review then but after this 2nd bad lettuce experience I needed to share that the products being used do not seem fresh. I have an attached a photo to show how the lettuce was gross and slimy. The first order was done at 11am and the second order was a week later (yesterday) around 2pm. I love jimmy John’s but I don’t think I will be going there for awhile knowing the product is not fresh. Side note the employees were less than friendly when I went there at 2pm - they seemed bothered to even have to fill an order. :(
Atmosphere: 3
Food: 2
Service: 3
Andrea Grijalva
Ordered jimmy johns and from the start got a teenager with an attitude. Asked for kicking ranch, had no idea what it was and did not include it in my order. Has to ask for it, after being started at like I was dumb I got my ranch and weird looks. Their staff needs to be trained better or maybe just this teenager.
LuAnne Hruska
Not friendly at all today!! On the phone...didn't say a word
Anthony Pieczko
90% they fail to cut your sandwich in half if you order it online or drive thru to be cut in half.
Atmosphere: 1
Food: 1
Service: 1
John Griffin
Sandwiches prepared fast and were tasty.
Atmosphere: 3
Food: 4
Service: 4
Kyle Johnson
Great food is always busy and sometimes shows with body language and patience. Though they never disappoint. Kicking rach is back from what I have heard.
Food os good, but the last 3 times I’ve ordered it takes 45minutes to an hour for my food to even be marked “out for delivery,” without any communication from the restaurant..
Food: 3
Service: 1
Nathaniel Bryant
I really like Jimmy John’s sandwiches, but me being a local guy walking into a restaurant to nothing but trash on the floor food all over the tables and help stand around being obnoxious and ridiculous in front of customers and not really even catering to those customers. It’s bogus when Grace is there in the store working here in Fort Dodge is always clean as always friendly service, and a very attentive the 4 guys there at the store today 8/26/2024 complete opposite and in my opinion if they were working for me it my restaurant they wouldn’t have a job and they should be ashamed of yourselves serving people in that kind of a disgusting environment
Atmosphere: 1
Food: 3
Service: 1
Brandon Trimble
The past three times I've ordered delivery they don't have a driver. Kind of hard to be freaky fast without a driver there guys. It also helps if you let the person know there order isn't coming. Instead I had to call them just to be told there's no delivery guy!!! Last time I even think about ordering from Jimmy John's in Ft. Dodge Iowa. Ridiculous. Y'all need to get it together or quit offering delivery. To say I'm pissed is an understatement. This review is going everywhere I can possibly think of to post it!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: 1 Ham & Cheese
bob doss
The guy who made my sandwich and took my order did a amazing job his name was Evan he made me feel at home he was so nice and he helped me choose my sandwich because it was my first time eating there and he asked how I liked it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Pickles
Aleah
I had ordered Jimmy John’s for lunch and had it delivered to me at work. The young man that delivered it didn’t say anything. He just sat it down on the counter and left. I then go to eat my sandwich and it was covered in rotten brown lettuce. I tried to take off as much of the lettuce that I could. Took pictures of it. I hate half of the sandwich and had to throw it away. I am 34 weeks pregnant and have been sick with food poisoning for 5 days..
Got a call that they did not have any drivers for delivery so I had to cancel my order. Pretty sad when you advertise your business on super fast delivery and you don’t have your own drivers. Instead of subbing your business out to 3rd party drivers maybe you should hire your own! Avoid this location at all cost.
Service: 1
Haven't had Jimmy John's in a few years but the toasted sandwich options are a definite plus.
Food: 4
Service: 3
Foods really good, seems like a welcoming environment.
Atmosphere: 5
Food: 5
Service: 5
The last 2 times I have ordered I have had 3 sandwiches that had lettuce and on all 3 the lettuce was BAD. The first order I thought was just a fluke so I didn’t do a review then but after this 2nd bad lettuce experience I needed to share that the products being used do not seem fresh. I have an attached a photo to show how the lettuce was gross and slimy. The first order was done at 11am and the second order was a week later (yesterday) around 2pm. I love jimmy John’s but I don’t think I will be going there for awhile knowing the product is not fresh. Side note the employees were less than friendly when I went there at 2pm - they seemed bothered to even have to fill an order. :(
Atmosphere: 3
Food: 2
Service: 3
Ordered jimmy johns and from the start got a teenager with an attitude. Asked for kicking ranch, had no idea what it was and did not include it in my order. Has to ask for it, after being started at like I was dumb I got my ranch and weird looks. Their staff needs to be trained better or maybe just this teenager.
Not friendly at all today!! On the phone...didn't say a word
90% they fail to cut your sandwich in half if you order it online or drive thru to be cut in half.
Atmosphere: 1
Food: 1
Service: 1
Sandwiches prepared fast and were tasty.
Atmosphere: 3
Food: 4
Service: 4
Great food is always busy and sometimes shows with body language and patience. Though they never disappoint. Kicking rach is back from what I have heard.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Original Roast Beef, Ultimate Ham blt, Unwich Lettuce Wrap, Sliced Pickles, BBQ, Thinny Chips, 9-Grain Wheat Bread, Roast, Grain Hand-Sliced Wheat, Roast Beef
Took crispy jalapeño off the additions menu.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food os good, but the last 3 times I’ve ordered it takes 45minutes to an hour for my food to even be marked “out for delivery,” without any communication from the restaurant..
Food: 3
Service: 1
I really like Jimmy John’s sandwiches, but me being a local guy walking into a restaurant to nothing but trash on the floor food all over the tables and help stand around being obnoxious and ridiculous in front of customers and not really even catering to those customers. It’s bogus when Grace is there in the store working here in Fort Dodge is always clean as always friendly service, and a very attentive the 4 guys there at the store today 8/26/2024 complete opposite and in my opinion if they were working for me it my restaurant they wouldn’t have a job and they should be ashamed of yourselves serving people in that kind of a disgusting environment
Atmosphere: 1
Food: 3
Service: 1
The past three times I've ordered delivery they don't have a driver. Kind of hard to be freaky fast without a driver there guys. It also helps if you let the person know there order isn't coming. Instead I had to call them just to be told there's no delivery guy!!! Last time I even think about ordering from Jimmy John's in Ft. Dodge Iowa. Ridiculous. Y'all need to get it together or quit offering delivery. To say I'm pissed is an understatement. This review is going everywhere I can possibly think of to post it!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: 1 Ham & Cheese
The guy who made my sandwich and took my order did a amazing job his name was Evan he made me feel at home he was so nice and he helped me choose my sandwich because it was my first time eating there and he asked how I liked it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Pickles
I had ordered Jimmy John’s for lunch and had it delivered to me at work. The young man that delivered it didn’t say anything. He just sat it down on the counter and left. I then go to eat my sandwich and it was covered in rotten brown lettuce. I tried to take off as much of the lettuce that I could. Took pictures of it. I hate half of the sandwich and had to throw it away. I am 34 weeks pregnant and have been sick with food poisoning for 5 days..
Food: 2
Service: 1
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