I just recently stopped by the Hy-Vee Starbucks, since my coworkers kept telling me it was the best one in town. Well, I thought I’d treat myself and give it a try. A sweet young girl with the most beautiful brown hair helped me with my drink. She was kind, patient, and really took the time to make sure I got what I wanted.
But then, right in the middle of her helping me, the loud intercom started blaring, calling for her to go “check and courtesy.” I was so confused — she was the only one working behind the counter at the time! Before she could even explain, another woman, who I assume was the manager, came over and spoke to this poor girl in such a sharp, rude tone, questioning why she couldn’t leave me standing there to go help elsewhere.
It honestly broke my heart. This young lady was working so hard and treating customers kindly, yet she was scolded right in front of us. The drinks were good, yes, but the way that manager treated her ruined the whole experience. It delayed everything, made it uncomfortable, and frankly, it was just plain disrespectful.
As an older woman who has seen her share of workplaces, I’ll tell you this — no good ever comes from tearing down your employees in front of others. That girl deserved praise, not humiliation. I can’t recommend this location if this is how they treat their own staff.
Atmosphere: 1
Food: 1
Service: 1
Eric Thiele
Kiosk location. Pricy prepackaged food they pop in a microwave.
Atmosphere: 1
Food: 3
Service: 5
Danny Mar
? coffee! ?
John Dingman
Typical
Atmosphere: 3
Food: 3
Service: 3
Drake Wertz
Love it!
Atmosphere: 5
Food: 5
Service: 5
allen coble
Always enjoyable to go to Starbucks
Atmosphere: 5
Food: 5
Service: 5
Natasha Heavlin
I used Hy-Vee floral for our wedding flowers and they turned out amazing! Rachel was super helpful and had the perfect vision. The flowers turned out even better than I had anticipated. The flowers were gorgeous and a huge asset to our wedding.
Nice clean store. Prices are a little higher than other stores in town. Selection is great
Kristina Peacher
Very wonderful, great employees!
Heather Morey
Customer service is always awesome!
Mike G
The baristas are awesome here! I order off the "hidden" menu all the time and not once have they messed it up or complained about making them! Definitely recommend this location.
I just recently stopped by the Hy-Vee Starbucks, since my coworkers kept telling me it was the best one in town. Well, I thought I’d treat myself and give it a try. A sweet young girl with the most beautiful brown hair helped me with my drink. She was kind, patient, and really took the time to make sure I got what I wanted.
But then, right in the middle of her helping me, the loud intercom started blaring, calling for her to go “check and courtesy.” I was so confused — she was the only one working behind the counter at the time! Before she could even explain, another woman, who I assume was the manager, came over and spoke to this poor girl in such a sharp, rude tone, questioning why she couldn’t leave me standing there to go help elsewhere.
It honestly broke my heart. This young lady was working so hard and treating customers kindly, yet she was scolded right in front of us. The drinks were good, yes, but the way that manager treated her ruined the whole experience. It delayed everything, made it uncomfortable, and frankly, it was just plain disrespectful.
As an older woman who has seen her share of workplaces, I’ll tell you this — no good ever comes from tearing down your employees in front of others. That girl deserved praise, not humiliation. I can’t recommend this location if this is how they treat their own staff.
Atmosphere: 1
Food: 1
Service: 1
Kiosk location. Pricy prepackaged food they pop in a microwave.
Atmosphere: 1
Food: 3
Service: 5
? coffee! ?
Typical
Atmosphere: 3
Food: 3
Service: 3
Love it!
Atmosphere: 5
Food: 5
Service: 5
Always enjoyable to go to Starbucks
Atmosphere: 5
Food: 5
Service: 5
I used Hy-Vee floral for our wedding flowers and they turned out amazing! Rachel was super helpful and had the perfect vision. The flowers turned out even better than I had anticipated. The flowers were gorgeous and a huge asset to our wedding.
Very friendly...good ☕
Atmosphere: 5
Food: 5
Service: 5
Have y'all tried our minimally processed dairy from small family farms? We'd love to get you some to try!
Generally they are very good drinks I’ve only had two bad experiences but definitely too expensive to go for more than once in a while treat
Restaurantji Recommends
Great cup of joe
Nice clean store. Prices are a little higher than other stores in town. Selection is great
Very wonderful, great employees!
Customer service is always awesome!
The baristas are awesome here! I order off the "hidden" menu all the time and not once have they messed it up or complained about making them! Definitely recommend this location.
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