It was busy when we walked in so we knew it could be a few BUT- we waited an HOUR for 2 sandwiches. 2. Many were getting fed up. Then as we’re waiting, they had hardly anything prepared, people that ordered after us were getting their sandwiches, and 2 go orders. As we are waiting, they don’t apologize to anyone for the wait and the ceiling was dripping on all the sandwiches & deli meat/veggies. We finally got our sandwiches and they gave us an extra one that we didn’t order and we looked at our receipt and they charged us for it! No point in going back- we had enough and will never go back to the Indianola Jimmy John’s. This is not the first problem we have had either. Oh and an employee was messing with his face and touching food and didn’t have gloves on!
Atmosphere: 1
Food: 2
Service: 1
Luke Marean
Shouldn’t take 45 mins to get an order. Ceiling is also leaking. Place really went downhill
Atmosphere: 1
Food: 1
Service: 1
I M
best BLT I've ever had
thank you
Atmosphere: 5
Food: 5
Service: 5
Carter Callahan
It costs so much just for a 30 minutes wait and for them to mess up the entire sandwich
Atmosphere: 1
Food: 1
Service: 1
M S
Best Jimmy John's ever!!
Atmosphere: 5
Food: 5
Service: 5
Kraig Doolittle
I got a turkey an cheese very plain sandwich i know. But to pay 7 dollars for 3 slices of turkey an be charged another 2 dollars for 2 slices of cheese for a total of of 9 dollars
c baker
Out of bread... apparently I can just get a lettuce wrap. I don't even know how a sandwich shop runs out of bread
Chasity Forsyth
Freaky fast has become just as long as the other places.
Atmosphere: 3
Food: 5
Service: 2
Jacob Pinyan
Placed an order for delivery for me and my kiddo. Called after an hour and was told the driver is out and just drives slow but should hopefully be there soon. I called 30 min later and spoke with the assistant manager. She said your order was canceled nothing we can do. No solution offered. No "would you like to pick it up instead".
Poor accountability here..not to mention 20$$ for a sandwich now and 4 bucks for delivery not including tip. Me and my workplace will cater or dine elsewhere. Jimmy John's officially sold out
Atmosphere: 2
Food: 5
Service: 1
Josh Ayres
Super slow. The last 2 times I have ordered they can't seem to get my order right. I had the #9 no LTO add bacon. They did not put the bacon on the sandwich and it cost $2.25 to add that to the sandwich
I ordered 44 sandwiches and 12 wraps for my granddaughters 1st birthday. 2 weeks prior to birthday party. All was well and we were to pick-up 9am day of party. We went and was told no. They knew nothing about it. And did not have the “stuff” to even make the sandwiches? We were told to come back at 10:30am and place a new order and they would make some of it. So here it was 40 minutes before party started and we have absolutely no food for a party of 40 people! And they could of cared less. We were told they made a mistake and just forgot the order. Thanks Jimmy John’s!
Atmosphere: 1
Service: 1
Genevieve Cooper
Forgot an entire catering order then instead of getting it ready you chose to say you wouldn’t help at all and then when the manager called told you’d get it for free then get a call back saying nevermind we don’t have enough for you!! Not okay!!
Atmosphere: 1
Food: 1
Service: 1
Amy kish
How do you forget an entire catering order that was placed in plenty time advance? How can you tell your cater customers to arrive before you open, then refuse them service? very rude customer service and unprofessional actions in regards to YOUR mistakes:)
Atmosphere: 1
Service: 1
Kaili Moses
Food was soggy, and it took way longer than expected, the employees were also so rude.
It was busy when we walked in so we knew it could be a few BUT- we waited an HOUR for 2 sandwiches. 2. Many were getting fed up. Then as we’re waiting, they had hardly anything prepared, people that ordered after us were getting their sandwiches, and 2 go orders. As we are waiting, they don’t apologize to anyone for the wait and the ceiling was dripping on all the sandwiches & deli meat/veggies. We finally got our sandwiches and they gave us an extra one that we didn’t order and we looked at our receipt and they charged us for it! No point in going back- we had enough and will never go back to the Indianola Jimmy John’s. This is not the first problem we have had either. Oh and an employee was messing with his face and touching food and didn’t have gloves on!
Atmosphere: 1
Food: 2
Service: 1
Shouldn’t take 45 mins to get an order. Ceiling is also leaking. Place really went downhill
Atmosphere: 1
Food: 1
Service: 1
best BLT I've ever had
thank you
Atmosphere: 5
Food: 5
Service: 5
It costs so much just for a 30 minutes wait and for them to mess up the entire sandwich
Atmosphere: 1
Food: 1
Service: 1
Best Jimmy John's ever!!
Atmosphere: 5
Food: 5
Service: 5
I got a turkey an cheese very plain sandwich i know. But to pay 7 dollars for 3 slices of turkey an be charged another 2 dollars for 2 slices of cheese for a total of of 9 dollars
Out of bread... apparently I can just get a lettuce wrap. I don't even know how a sandwich shop runs out of bread
Freaky fast has become just as long as the other places.
Atmosphere: 3
Food: 5
Service: 2
Placed an order for delivery for me and my kiddo. Called after an hour and was told the driver is out and just drives slow but should hopefully be there soon. I called 30 min later and spoke with the assistant manager. She said your order was canceled nothing we can do. No solution offered. No "would you like to pick it up instead".
Poor accountability here..not to mention 20$$ for a sandwich now and 4 bucks for delivery not including tip. Me and my workplace will cater or dine elsewhere. Jimmy John's officially sold out
Atmosphere: 2
Food: 5
Service: 1
Super slow. The last 2 times I have ordered they can't seem to get my order right. I had the #9 no LTO add bacon. They did not put the bacon on the sandwich and it cost $2.25 to add that to the sandwich
Restaurantji Recommends
Horrible service, rude workers.
I ordered 44 sandwiches and 12 wraps for my granddaughters 1st birthday. 2 weeks prior to birthday party. All was well and we were to pick-up 9am day of party. We went and was told no. They knew nothing about it. And did not have the “stuff” to even make the sandwiches? We were told to come back at 10:30am and place a new order and they would make some of it. So here it was 40 minutes before party started and we have absolutely no food for a party of 40 people! And they could of cared less. We were told they made a mistake and just forgot the order. Thanks Jimmy John’s!
Atmosphere: 1
Service: 1
Forgot an entire catering order then instead of getting it ready you chose to say you wouldn’t help at all and then when the manager called told you’d get it for free then get a call back saying nevermind we don’t have enough for you!! Not okay!!
Atmosphere: 1
Food: 1
Service: 1
How do you forget an entire catering order that was placed in plenty time advance? How can you tell your cater customers to arrive before you open, then refuse them service?
very rude customer service and unprofessional actions in regards to YOUR mistakes:)
Atmosphere: 1
Service: 1
Food was soggy, and it took way longer than expected, the employees were also so rude.
Atmosphere: 1
Food: 1
Service: 1
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