Jimmy John's
1011 N Jefferson Way #100, Indianola
(515) 962-5050
Recent Reviews
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Freaky fast has become just as long as the other places.
Atmosphere: 3
Food: 5
Service: 2
Placed an order for delivery for me and my kiddo. Called after an hour and was told the driver is out and just drives slow but should hopefully be there soon. I called 30 min later and spoke with the assistant manager. She said your order was canceled nothing we can do. No solution offered. No "would you like to pick it up instead".
Poor accountability here..not to mention 20$$ for a sandwich now and 4 bucks for delivery not including tip. Me and my workplace will cater or dine elsewhere. Jimmy John's officially sold out
Atmosphere: 2
Food: 5
Service: 1
Super slow. The last 2 times I have ordered they can't seem to get my order right. I had the #9 no LTO add bacon. They did not put the bacon on the sandwich and it cost $2.25 to add that to the sandwich
Horrible service, rude workers.
I ordered 44 sandwiches and 12 wraps for my granddaughters 1st birthday. 2 weeks prior to birthday party. All was well and we were to pick-up 9am day of party. We went and was told no. They knew nothing about it. And did not have the “stuff” to even make the sandwiches? We were told to come back at 10:30am and place a new order and they would make some of it. So here it was 40 minutes before party started and we have absolutely no food for a party of 40 people! And they could of cared less. We were told they made a mistake and just forgot the order. Thanks Jimmy John’s!
Atmosphere: 1
Service: 1
Forgot an entire catering order then instead of getting it ready you chose to say you wouldn’t help at all and then when the manager called told you’d get it for free then get a call back saying nevermind we don’t have enough for you!! Not okay!!
Atmosphere: 1
Food: 1
Service: 1
How do you forget an entire catering order that was placed in plenty time advance? How can you tell your cater customers to arrive before you open, then refuse them service?
very rude customer service and unprofessional actions in regards to YOUR mistakes:)
Atmosphere: 1
Service: 1
Food was soggy, and it took way longer than expected, the employees were also so rude.
Atmosphere: 1
Food: 1
Service: 1
Ordered catering for my daughter’s first birthday, manager told me it would be ready by 9am. I show up and they told us to leave because they didn’t open until 10:30. When I explained why I was there they told me they didn’t have it ready and there was nothing they could do, besides come back at 10:30 and order it all over again when my daughters party was starting at 10am! Extremely unprofessional, will not be going back.
Atmosphere: 1
Service: 1
Never have a delivery driver! I've ordered several times & they always have to cancel
Restaurantji Recommends
Waited almost two hours for my food. Called about an hour and 15 after I placed my order and was told the delivery drive forgot my drink. Still waited maybe 20 minutes and when I went to get it off my porch it was set in front of my door and I could not open my screen door without it knocking over the I drink with a bent up lid I waited over an hour for proceeded to pop right off and pour all over my porch.
Food: 2
Service: 1
Took over an hour to get my sandwiches and when I got them lettuce went everywhere bc they wrapped and made it like they didn’t care. My soda is watered down as my ice is completely melted from them taking over an hour to get here.
Thanks.
Atmosphere: 1
Food: 2
Service: 1
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
As of late, they will be short on drivers, if not short-staffed in general. It used to be my reliable go-to for subs, but now, not so much. Going in person to order is the only way to order now. Pick your order up or order in person, otherwise you won't be able to order or you won't get your order for awhile..
The staff is fine for the most part, if you set aside the fact it's obvious they don't want to work there.
Food quality is great though, which is this location's best quality.
All in all, it's a decent place to buy a sandwich from if you're willing to wait for it.
Atmosphere: 3
Food: 5
Service: 2
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