Coffee is great service is great!!! Location is something else to be desired for. Got cut off because people don't know how to drive. The store itself and employees are doing great!
Atmosphere: 4
Food: 5
Service: 5
Corey Weaver
Great coffee and quick service as usual. Bring good driving skills and leave your big truck at home. Hairpin turns in this drive thru! ( ;
Atmosphere: 5
Food: 5
Service: 5
darko blazevic
I always order a triple shot of espresso and the same amount of steamed milk. This morning, I got an XL cup filled with more than a half with milk. I cannot drink it, there is no coffee taste, just milk. Since I did not have time this morning to ask for another one I will come back during my break. This is not the first time. Why is it so hard to make a triple shot espresso with the same amount of milk???
Atmosphere: 5
Food: 1
Service: 5
Steve Heidebrink
“Yeah I know!” worker tells me as I mention how a worker is parked in handicap space and an elderly lady came in with placard and struggled to park. Not to mention they obviously messed up the order of the car in front of us and messed up our order. Must be nice to run a business like this and have no need for showing respect or diligence.
Atmosphere: 1
Food: 1
Service: 1
Meagan Stanfield
Quick service. Great coffee
Atmosphere: 5
Food: 5
Service: 5
Sherry Mills
Parking: The parking sucks And the peanut butter blender which I like has little to no peanut butter in it With that in mind I went to the Scooters in Pella,Iowa today and it was excellent,I could actually taste the peanut butter in it Now I'm not saying it's not good,I'm saying the need to put more in it so I can taste it Thanks
Tim Harskamp
Peanut butter powers are my go to. So yummy and filling.
Atmosphere: 5
Food: 5
Service: 5
Hope Overton
Horrible management and overworked employees with hardly any pay. New manager is mean and was giving me dirty looks when I went through the drive through. Horrible business, do not support them.
Stacy Perea
I shouldn't really give 3 stars because usually I don't have any problems until today. I was very clear what I wanted, she questioned my options, I repeated my order. Then to pay she couldn't even pay attention to me, what she was doing & could care less. Rude.
Atmosphere: 1
Food: 5
Service: 1
Veronica Villagran-Sanchez
Service and coffee was not what other Scooters franchise have given/ delivered.
I am an avid scooter drinker - DAILY! I order the same drink at my location daily and never have any issues. But for whatever reason this location messes my coffee up every time then the staff tries to make me feel dumb like I shouldn’t be complaining. I stopped there two days ago ordered my drink paid extra for extra drizzle and when I got it barely any! I questioned it after she handed it to me and everyone in there said yes extras drizzle. I drove away took a couple drinks and it wasn’t what I asked for. Called & they replaced it - still no extra drizzle in the cup. Whatever I went on it was getting late. It his afternoon I was in the same area so I stopped hoping it would be better this go. I worded my order differently this time - carmelicious xtra shot expresso, xtra thick & xtra drizzle IN THE CUP instead of just xtra drizzle. Get to the window now only is there NO drizzle in the cup whatsoever it was almost completely liquified. I asked her if there was drizzle and she laughed and said oh it must have gotten stirred in? There was a line wrapped around the building so I didn’t want to hold it up. I might call but can’t help but be worried I will be treated the same way as last time.Listen I wouldn’t care if for one this wasn’t my treat to myself every week. This is what I splurge on. And for 2 I PAY for the extra drizzle ($0.60 before tax) so to not get it it’s frustrating. For 3 - these aren’t cheap! $8.60/coffee - I go to scooters because it’s good but also because I can ask it to be made how I like it!
Atmosphere: 2
Service: 2
Derek Garrett
Always getting my drinks wrong. Came through drive through for a cappuccino and a oatmilk latte with 0 flavor. They gave us a Frappuccino and a vanilla latte.This is a regular thing.
Atmosphere: 1
Food: 1
Service: 3
grizzly mike
So the young lady that is doing the serving today is extremely rude I normally have overwhelming good things to say about scooters today was not one of those days besides the lady being rude who is very young my drink is not even close to being right so this is the first time I have ever given scooters less than a four-star review that's pretty sad to me
Atmosphere: 2
Food: 2
Service: 2
heidi Rivera
I come here everyday the customer service is great drinks are made properly and fast!
Kid-friendliness: They have chillers available for kids and pup cups for dogs
Coffee is great service is great!!! Location is something else to be desired for. Got cut off because people don't know how to drive. The store itself and employees are doing great!
Atmosphere: 4
Food: 5
Service: 5
Great coffee and quick service as usual. Bring good driving skills and leave your big truck at home. Hairpin turns in this drive thru! ( ;
Atmosphere: 5
Food: 5
Service: 5
I always order a triple shot of espresso and the same amount of steamed milk. This morning, I got an XL cup filled with more than a half with milk. I cannot drink it, there is no coffee taste, just milk. Since I did not have time this morning to ask for another one I will come back during my break. This is not the first time. Why is it so hard to make a triple shot espresso with the same amount of milk???
Atmosphere: 5
Food: 1
Service: 5
“Yeah I know!” worker tells me as I mention how a worker is parked in handicap space and an elderly lady came in with placard and struggled to park. Not to mention they obviously messed up the order of the car in front of us and messed up our order. Must be nice to run a business like this and have no need for showing respect or diligence.
Atmosphere: 1
Food: 1
Service: 1
Quick service. Great coffee
Atmosphere: 5
Food: 5
Service: 5
Parking: The parking sucks And the peanut butter blender which I like has little to no peanut butter in it With that in mind I went to the Scooters in Pella,Iowa today and it was excellent,I could actually taste the peanut butter in it Now I'm not saying it's not good,I'm saying the need to put more in it so I can taste it Thanks
Peanut butter powers are my go to. So yummy and filling.
Atmosphere: 5
Food: 5
Service: 5
Horrible management and overworked employees with hardly any pay. New manager is mean and was giving me dirty looks when I went through the drive through. Horrible business, do not support them.
I shouldn't really give 3 stars because usually I don't have any problems until today. I was very clear what I wanted, she questioned my options, I repeated my order. Then to pay she couldn't even pay attention to me, what she was doing & could care less. Rude.
Atmosphere: 1
Food: 5
Service: 1
Service and coffee was not what other Scooters franchise have given/ delivered.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I am an avid scooter drinker - DAILY! I order the same drink at my location daily and never have any issues. But for whatever reason this location messes my coffee up every time then the staff tries to make me feel dumb like I shouldn’t be complaining. I stopped there two days ago ordered my drink paid extra for extra drizzle and when I got it barely any! I questioned it after she handed it to me and everyone in there said yes extras drizzle. I drove away took a couple drinks and it wasn’t what I asked for. Called & they replaced it - still no extra drizzle in the cup. Whatever I went on it was getting late. It his afternoon I was in the same area so I stopped hoping it would be better this go. I worded my order differently this time - carmelicious xtra shot expresso, xtra thick & xtra drizzle IN THE CUP instead of just xtra drizzle. Get to the window now only is there NO drizzle in the cup whatsoever it was almost completely liquified. I asked her if there was drizzle and she laughed and said oh it must have gotten stirred in? There was a line wrapped around the building so I didn’t want to hold it up. I might call but can’t help but be worried I will be treated the same way as last time.Listen I wouldn’t care if for one this wasn’t my treat to myself every week. This is what I splurge on. And for 2 I PAY for the extra drizzle ($0.60 before tax) so to not get it it’s frustrating. For 3 - these aren’t cheap! $8.60/coffee - I go to scooters because it’s good but also because I can ask it to be made how I like it!
Atmosphere: 2
Service: 2
Always getting my drinks wrong. Came through drive through for a cappuccino and a oatmilk latte with 0 flavor. They gave us a Frappuccino and a vanilla latte.This is a regular thing.
Atmosphere: 1
Food: 1
Service: 3
So the young lady that is doing the serving today is extremely rude I normally have overwhelming good things to say about scooters today was not one of those days besides the lady being rude who is very young my drink is not even close to being right so this is the first time I have ever given scooters less than a four-star review that's pretty sad to me
Atmosphere: 2
Food: 2
Service: 2
I come here everyday the customer service is great drinks are made properly and fast!
Kid-friendliness: They have chillers available for kids and pup cups for dogs
Atmosphere: 5
Food: 5
Service: 5
LOVE IT ❤
Food: 5
Service: 5
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