Jimmy John's
130 E Washington St, Iowa City
(319) 358-0000
Recent Reviews
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They don’t answer the phone and they don’t make your orders when you order online I wish I could give negative stars.
Service: 1
A group of us nurses on my unit ordered over the phone to get some sandwiches delivered. They fully took our order, but never put it in, and nothing ever showed up. We didn’t even get a call to say they had no intention of getting us our food. Super disappointing. We’ve been waiting on it for a while now and had to put two and two together.
Atmosphere: 1
Food: 1
Service: 1
I was picking up a doordash delivery and everything was done in a timely fashion. There is what looks like renovations going on inside the business so it's a bit cluttered.
My concern comes with a worker who I saw vaping in the back where food is. Vapes are still considered a form of smoking and in turn can be a contagion while working with food. This is why food handler certificates are made to abide by these rules and regulations to not hurt the wide range of consumers. It is also dangerous considering these regulations give us a sense of security that the food prepared will be done in a cleanly and food safe environment. I hope the person vaping in the back thinks about that and doesn't vape in the store,and on the clock, again.
Atmosphere: 3
Service: 2
Extremely rude employees, avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food and waited for around 15 minutes. Seemed a little too long so I asked the staff and supposedly my food was grabbed by the wrong person. The staff was notified then, however they continued to make other orders, which resulted in me having to wait 15 more minutes.
Atmosphere: 4
Food: 3
Service: 2
Food was good, but delivery driver was extremely rude and yelled at me over the phone. He said he was going to be at my location in a couple of minutes and when I asked how long he yelled and said COUPLE MINUTES. He then tried to argue with me about how much my tip was, very, unprofessional and rude
Food: 3
Service: 1
Ordered a sub and chips. Never got my food. Called after an hour wait and was told food would be soon. Called 20 minutes later and was told it would be delivered soon. Tried to call another 20 minutes later and call wouldn't go through. Don't waste your time with them..
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favorite sandwich shop fr
Atmosphere: 5
Food: 5
Service: 5
Three stars because it's a Jimmy John's... not exactly gourmet eats regardless of location. I ordered 2 sandwiches and they got them out in a timely fashion. I accidentally ordered the wrong sandwich for my kiddo and the employees remade it, no charge. By doing so they prevented a huge melt down. So for that reason, this Jimmy John's is ok in my book ?
Atmosphere: 4
Food: 3
Service: 5
So much for ordering a custom sandwich I got things I didn’t ask for and the things I wanted I didn’t get pretty bad
Food: 1
Service: 1
Restaurantji Recommends
Employees stink, food quality is garbage, horrible environment do NOT bring your family to this location
Atmosphere: 1
Food: 1
Service: 1
Order came 2 almost 3 hours later, then said it was delivered when it was never delivered I received poor service overall very disappointed in the service.
Atmosphere: 1
Food: 1
Service: 1
The workers tonight (12/2/2023) were some of the rudest service workers I have ever seen, completely unacceptable to make paying customers wait outside in the RAIN for their food. All because they messed up the receipts and can’t get people their orders in a mannerly order. They are currently YELLING at customers to wait outside. Belligerent.
Atmosphere: 1
Food: 3
Service: 1
Piss poor service, disrespectful staff, blew me off and told me to deal with the issue. Will NEVER order from here again. Miserable business.
Atmosphere: 1
Food: 1
Service: 1
best of luck parking
Atmosphere: 3
Food: 5
Service: 4
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