Havnt had any great experience here. Food isn't done right and doesn't taste good. Taste old.
Atmosphere: 1
Food: 1
Service: 1
Mona Conner
I was quite surprised to see that they now prepare the "meat" part of your sub out of view of the customer. That being said, the two guys working were doing a great job trying to keep up. There were easily a dozen people in there,which is busier than I've seen it since before the pandemic. The veggies looked nice and fresh, and I think the amount of meat on my(formerly spicy italian) footlong approached the double meat we ordered. But what surprised me most of all was the $6 footlong we used to buy 2 for about $12 plus tax now, (including 15% tip) came to $28.99! And as an FYI we, we got coupons from Subway in the mail, which is why we went in, and were told, "corporate sends those out, and we don't accept them". Is that legal.. or ethical? Maybe the sign on the store should be changed to...?Parking: It sits on Avery busy corner where it's somewhat difficult to get in and out,as the lot is very small and a car cannot get in if another is leaving.
Atmosphere: 3
Food: 4
Service: 4
Sally Solomon
Unfortunately I can't give a review about the food because I chose not to order any & walked directly back out of the restaurant after finding this franchise location no longer accept coupons. For a fast food type chain restaurant, the cost (without coupons) is more than I'm willing to pay. It cost $50 for my family of 4 to eat there last time without coupons. I have so many other & better options for that amount.I went to Firehouse Subs instead & got almost the same coupon price with their daily deal since I follow them online, AND it's better quality anyway. Sorry franchise Iowa City Subway, but your "pass on the cost to the consumer while you rake in profits" business strategy just doesn't work for me.
Atmosphere: 1
Food: 1
Service: 5
Shannon Swartzendruber
Was unpleasant refused to take good coupons and just a bad experience. I won't be going anytime soon.
Atmosphere: 1
Food: 1
Service: 1
John Wessel
I just love Subway and they're choices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion
Scott Krause
Subway may be the healthiest fast food option out there.
Atmosphere: 3
Food: 4
Service: 5
MJ Plank
NO Customer service! Employees act extremely entitled and will call the Police on you if you have any issue or comments to the staff!The "manager" called the cops on my associate for simply asking for a substitution for items they didn't keep stocked.The meats there look like they have been left out long enough to become jerky.Kid-friendliness: Not friendly
Atmosphere: 1
Food: 1
Service: 1
Aditya Kulkarni
Just one person on the counter, took him 20 mins to finish his earlier orders. Finally got tired of waiting & ordered on the app. the orders are still 20-25 mins late. Sandwiches aren’t packed right. Everything is spilling out. Not worth
Atmosphere: 2
Food: 2
Service: 1
Brandon Tague
This subway needs more workers. Usually only 1 or 2 people are working, so it takes forever to get orders. They are also out of ingredients quite frequently. The few workers that do work here are nice at least and recognize the issues with this location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cookies, Spicy Italian, Black Forest Ham, Chocolate Chip, Black Forest Ham Footlong Regular Sub
Nancy E.
Great subway. Service was good- they were very conscientious building the sandwich. And they had egg so I could get a breakfast sandwich! Clean and comfortable.
Good service and good sandwiches. Restaurant was clean and people working friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Asjah Weber
This girl already trying to put stuff on my sandwich I did not ask for!! And kept having to correct her. Let alone I asked her to warm it up she took it out early and it’s cold!!! Cut my sandwich lazy and sideways making everything fall out when I picked it up. Straight up stupid and lazy.
Atmosphere: 1
Food: 1
Service: 1
Ben
I have been to many subways over the years and this is the first and last time I visit this one. Never have I received such poor service in any establishment.Friend and I stopped here after placing an online order. App said food was ready. It wasn't. Waited over 30 minutes, he asked an employee how much longer until our online order would be made and he rudely replied "at least another 25 minutes". Told them we'd come back in a bit and left. Came back 20 minutes later, and they had threw out our order. Asked for a refund because we already paid online. He said he didn't know how to do that. $22 later, no food, over an hour wasted. The employee was very entitled and rude, never even bothering to apologize. He wore no name tag, casually dressed, and had headphones hanging from his shoulders.We now have to email corporate for our refund.
Atmosphere: 1
Food: 1
Service: 1
Spenser McIntyre
I had an unexpected order for sandwiches for our movers having just moved in the area (7 footlongs, hardly a massive order), and placed an online order. Upon walking in the store an employee (possibly the manager?) immediately started being extremely rude, stating that they required 24 hour notice, that we had to do a catering order, etc. I didn't mind a delay, and explained that it was an unexpected order since we had our movers arrive, and she continued being rude and angry. Apparently this subway does not want business, as the way this was addressed was completely unprofessional and rude. Steer clear and go to a subway with better management.
Atmosphere: 1
Food: 1
Service: 1
Patty Merritt
The people are awesome there!!! Excellent food and service!!
Havnt had any great experience here. Food isn't done right and doesn't taste good. Taste old.
Atmosphere: 1
Food: 1
Service: 1
I was quite surprised to see that they now prepare the "meat" part of your sub out of view of the customer. That being said, the two guys working were doing a great job trying to keep up. There were easily a dozen people in there,which is busier than I've seen it since before the pandemic. The veggies looked nice and fresh, and I think the amount of meat on my(formerly spicy italian) footlong approached the double meat we ordered. But what surprised me most of all was the $6 footlong we used to buy 2 for about $12 plus tax now, (including 15% tip) came to $28.99! And as an FYI we, we got coupons from Subway in the mail, which is why we went in, and were told, "corporate sends those out, and we don't accept them". Is that legal.. or ethical? Maybe the sign on the store should be changed to...?Parking: It sits on Avery busy corner where it's somewhat difficult to get in and out,as the lot is very small and a car cannot get in if another is leaving.
Atmosphere: 3
Food: 4
Service: 4
Unfortunately I can't give a review about the food because I chose not to order any & walked directly back out of the restaurant after finding this franchise location no longer accept coupons. For a fast food type chain restaurant, the cost (without coupons) is more than I'm willing to pay. It cost $50 for my family of 4 to eat there last time without coupons. I have so many other & better options for that amount.I went to Firehouse Subs instead & got almost the same coupon price with their daily deal since I follow them online, AND it's better quality anyway. Sorry franchise Iowa City Subway, but your "pass on the cost to the consumer while you rake in profits" business strategy just doesn't work for me.
Atmosphere: 1
Food: 1
Service: 5
Was unpleasant refused to take good coupons and just a bad experience. I won't be going anytime soon.
Atmosphere: 1
Food: 1
Service: 1
I just love Subway and they're choices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion
Subway may be the healthiest fast food option out there.
Atmosphere: 3
Food: 4
Service: 5
NO Customer service! Employees act extremely entitled and will call the Police on you if you have any issue or comments to the staff!The "manager" called the cops on my associate for simply asking for a substitution for items they didn't keep stocked.The meats there look like they have been left out long enough to become jerky.Kid-friendliness: Not friendly
Atmosphere: 1
Food: 1
Service: 1
Just one person on the counter, took him 20 mins to finish his earlier orders. Finally got tired of waiting & ordered on the app. the orders are still 20-25 mins late. Sandwiches aren’t packed right. Everything is spilling out. Not worth
Atmosphere: 2
Food: 2
Service: 1
This subway needs more workers. Usually only 1 or 2 people are working, so it takes forever to get orders. They are also out of ingredients quite frequently. The few workers that do work here are nice at least and recognize the issues with this location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cookies, Spicy Italian, Black Forest Ham, Chocolate Chip, Black Forest Ham Footlong Regular Sub
Great subway. Service was good- they were very conscientious building the sandwich. And they had egg so I could get a breakfast sandwich! Clean and comfortable.
Restaurantji Recommends
Good service and good sandwiches. Restaurant was clean and people working friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
This girl already trying to put stuff on my sandwich I did not ask for!! And kept having to correct her. Let alone I asked her to warm it up she took it out early and it’s cold!!! Cut my sandwich lazy and sideways making everything fall out when I picked it up. Straight up stupid and lazy.
Atmosphere: 1
Food: 1
Service: 1
I have been to many subways over the years and this is the first and last time I visit this one. Never have I received such poor service in any establishment.Friend and I stopped here after placing an online order. App said food was ready. It wasn't. Waited over 30 minutes, he asked an employee how much longer until our online order would be made and he rudely replied "at least another 25 minutes". Told them we'd come back in a bit and left. Came back 20 minutes later, and they had threw out our order. Asked for a refund because we already paid online. He said he didn't know how to do that. $22 later, no food, over an hour wasted. The employee was very entitled and rude, never even bothering to apologize. He wore no name tag, casually dressed, and had headphones hanging from his shoulders.We now have to email corporate for our refund.
Atmosphere: 1
Food: 1
Service: 1
I had an unexpected order for sandwiches for our movers having just moved in the area (7 footlongs, hardly a massive order), and placed an online order. Upon walking in the store an employee (possibly the manager?) immediately started being extremely rude, stating that they required 24 hour notice, that we had to do a catering order, etc. I didn't mind a delay, and explained that it was an unexpected order since we had our movers arrive, and she continued being rude and angry. Apparently this subway does not want business, as the way this was addressed was completely unprofessional and rude. Steer clear and go to a subway with better management.
Atmosphere: 1
Food: 1
Service: 1
The people are awesome there!!! Excellent food and service!!
Atmosphere: 5
Food: 5
Service: 5