Java House Coffee Roasters- Mormon Trek

I love the coffee and atmosphere. Sometimes if you order food they forget to call it out when it is done. But not a big deal. I love the breakfast sandwiches

Atmosphere: 5

Food: 5

Service: 4

I am a local in the neighborhood and have been coming here off and on for about 3 years. Today will ultimately be the last day I come to this location. I came in around 1pm and was the only only one who ordered and was in line. I sat and wasted for my coffee for longe than needed. I ordered an iced coffee and asked if they could do a macchiato and the girl looked at me and asked if I wanted a latte. When she did this, she blew chunks of food out of her mouth because she was smacking on her food while taking my order and spitting specs all over the front counter, disgusting. I then was curious as to why it was taking longer on the order, and the girls saw that I did not tip because she blew her food all over me. The girl making her coffee must’ve been her friend, and she told her that I didn’t tip and I overheard it then the girl who was making the coffee deliberately ignored, making my coffee because she didn’t get a tip. This is not how service works and it seemed like a very sloppy and messy environment today.

Atmosphere: 2

Food: 3

Service: 1

Great coffee and sandwiches

Atmosphere: 5

Food: 5

Service: 5

Tasty Melts

Atmosphere: 4

Food: 5

Service: 4

Stopped in today for a quick bite to eat before an appointment. The soup was great!

Atmosphere: 5

Food: 5

Service: 5

Great coffee

Atmosphere: 5

Food: 5

Service: 5

Drink quality is a mixed bag. Don't get the match latte, it is just milk and a tiny bit of matcha.

Nice location, food, and coffee are pretty good usually. It's definitely fast food quality, only a few steps above something like caribou or scooters. The service, however, can be pretty poor. Sometimes the staff are great but other times they can be quite rude.
I had an issue with a barista who really pushed personal boundaries - asking for my personal phone number and social media accounts. This made me very uncomfortable. Another time, I received the wrong order, and when I asked them to fix it, I received a cup full of milk foam and nothing else. The barista had been very snippy/annoyed with me and I'm positive this cup of foam was intentional. I've also had friends tell me about staff deadnaming them and refusing to put their preferred name on the order.
The specific people I mentioned don't appear to work here anymore- they seem to have high turnover rate- but I feel it is worth mentioning.

One of several Iowa City locations. My husband is the pickiest coffee snob but their Americano gets his approval. He also buys their bags of coffee beans. I love drinking Lotus energy drinks and they have 3 or 4 with clever 'power plant' names like Infrared and Ultraviolet. Huge RK treats, rich fudgy brownies, tiramisu, scones, muffins, cookies, soups, salads, sandwiches. Mismatched furniture with couches, side tables, different types of chairs and several seating areas. A casual, laid back atmosphere.

Atmosphere: 4

Food: 4

Service: 5

I accidentally placed my order at the wrong location and they were extremely helpful! I got my food from the location I meant to place the order from and left with a smile on my face. The staff is always wonderful and I love the environment they create. Definitely will keep coming back.

Atmosphere: 5

Food: 5

Service: 5

They didnt look too busy with no other customer ordering food in person, but it took about 25 min to get two half sandwiches. But the saddest part was the quality of food. One sandwich was burned mostly to black both top and bottom. I was surprised that they thought it's ok to serve such a quality of food to the customer.

Atmosphere: 5

Food: 1

Service: 1

The coffee is excellent, but the pastries are meh. The first ingredient in the lemon poppyseed muffins is sugar. They are breakfast sugar cakes. Ugh.

Atmosphere: 4

Food: 1

Service: 4

The worst ever location. I came with family multiple times to Java house on Mormon trek and the drinks we ordered taste horrible. The lattes always taste like burnt coffee. The caramel flavored drinks taste only like cold brew. And the pastries are dry. Not coming back again.

Atmosphere: 3

Food: 1

Service: 1

We eat at Heirloom when in town. Great food!

Atmosphere: 5

Food: 5

Service: 5

Amazing staff! Thank you all for supporting my Mom and my addiction to the Decadent Chocolate Frappes!