Caribou Coffee
5260 Merle Hay Rd Suite 101, Johnston
(515) 644-1414
Recent Reviews
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Location is very clean, and the employees are friendly. I appreciate that when I order a drip coffee in store that I can get free refills. I also appreciate that no matter where I sit, I have access to an outlet so that I can get some schoolwork done. I am a non-traditional student who also works full-time, so I do schoolwork during non-typical times, and I am always looking for a place to do it.
Atmosphere: 5
Food: 5
Service: 5
Their hot chocolate is the best!
Atmosphere: 5
Food: 5
Service: 5
Love this place. Clean. Yummy. Friendly.
Atmosphere: 5
Food: 5
Service: 5
Drinks and service are always on point!
Atmosphere: 5
Food: 5
Service: 5
We stopped in the drive-thru, and the gentleman, taking our order, got my wife's name correct, which is a huge thing because most hack it up badly! Plus, the coffee was really good too!
Atmosphere: 5
Service: 5
Drink was to perfection. Friendly employees and, super clean and comfortable atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I usually just go through the drive through, but it looks nice on the inside. Everyone is always friendly and the drinks and food are always good.
Atmosphere: 4
Food: 5
Service: 5
Great! Love having Caribou in my neighborhood.
Atmosphere: 5
Food: 5
Service: 5
Always great friendly and fast service in the drive-thru
This is a beautiful new Caribu. Love the new color scheme. I had a crafted press. It was perfect! I have found that some Caribu's do not know how to make a Crafted Press; this location did an excellent job.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love Caribou! The drinks are delicious and the staff is kind. The only thing I wish I could change is the prices.
Atmosphere: 5
Food: 5
Service: 5
one star is the minimum.. but i would have rated the service and atmosphere a 0. I went in November 3 in the morning, with my coworkers in military uniform. they were very unwelcoming, rude, and looked at us with disgust..
Atmosphere: 1
Food: 3
Service: 1
I recently had the worst experience at Caribou Coffee. My coworkers and I, all in military uniform, went in around 6:45 a.m. on a Sunday morning for what we hoped would be a quick coffee run. Right from the start, the atmosphere felt unwelcoming. We greeted the staff with a "Good morning," but were met with silence.
As we individually went up to place our orders, we weren't quite ready, and the cashier walked away, clearly irritated. When we were ready, we returned to place our orders, only to be met with continued attitude. We asked questions about the menu to get some guidance, but the staff offered no clarification or opinions on any of the drinks or food items.
This wasn’t a busy morning for them, so their impatience was hard to understand. Both staff members seemed annoyed by our presence, which made the entire experience uncomfortable. It felt like we weren’t welcome at all. This environment was disappointing and left a sour note on what should have been a simple coffee stop.
Atmosphere: 1
Food: 3
Service: 1
Sunday 11/03/24 came in the morning to get coffee. The people working were very unprofessional, very disrespectful, and one of them was making bad facial expressions. Giving a negative attitude.
Service: 1
Best location in the area if you are looking for friendly and helpful service, as well as drinks that are made just right.
Atmosphere: 5
Food: 5
Service: 5
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