The food was fine, but the service was terrible. This is the second time in a row I’ve come here and felt like I was a complete bother to the waitress. She was rude, curt, and never checked on us to see if we needed anything or how everything was. I literally felt like she was annoyed from the time we sat down till we left. I will not be back even though the food is good and it’s close to my residence.
Murt22
We had breakfast with a group of 6 a few months ago and had to wait forever for food, workers were flirting with each other instead of making sure our food would be coming. The food was OK. We unfortunately tried it for dinner since it had quite a variety on the menu. BIG MISTAKE! One person greeted us, seated us and eventually waited on us. I was told the cavatelli was baked and was given the impression it had cheese on the top. When it finally arrived, it was soggy pasta with liquid in the bottom, "Homemade" meatballs that were of questionable ingredients, negligible cheese and the most disgusting red sauce I have ever had. I took a few bites and left the rest - was not even offered a refund. The menu is TOO big and obviously they can't appropriately prepare their "specialty". The bathroom was disgusting, the place was not clean, open wires showing in the ceiling and the two people coming in and out of the kitchen did not look professional at all. NEVER GO HERE.
R8301HYevand
The service was ok, but the food took over an hour and the portion size was a complete joke for our entire group. The little amount of food we were given should not have taken so long. There were cock roaches in the bathroom.
Noah Richards
Had the breakfast burrito was good but very messy! Looks nicer on the inside than outside.
Atmosphere: 4
Food: 4
Service: 5
Dan Evans
Cozy Cafe is that rare place that leans into who they are, then delivers an authentic food experience. Old-school diner vibe, and they don't veer from their look. Located just off Highway 80, great stop if you're traveling through Des Moines and only 15 minutes from Ankeny's District! Booths, tables, and a counter. Ask about their Blue Plate Specials, as we loved ours! Our server (Abby) was great. Atmosphere and pricing were real good.
Parking: Located immediately off Highway 80, zero issues with parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Cinnamon Roll, Hot Roast Beef Plate
Sage Smith
Honestly a huge let down. It's got the perfect name for a cafe but other than that, it's just extremely mid. The tater tots were very crispy and the breakfast burrito was pretty bland. Nothing was disgusting, I just went in there with such high hopes based on the name and the way it looked on the outside and was pretty let down tbh.
Atmosphere: 3
Food: 3
Service: 3
Ricki Parizek
A somewhat tired franchise place. Although the exterior and interior are showing obvious signs of wear and tear, it is obviously popular with the locals, bustling with couples and a large group on my visit. The service was great, I was seated immediately by a hostess stationed at the door, and the waitstaff was quick and attentive. The food arrived quickly but was somewhat generic. It was somewhat lacking in flavor, and, although just fine, wasn't special in any way. There is a subtle difference between a breakfast cooked in a small independent diner and a business-like franchise kitchen. I found the Light Cozy Mess (their nomenclature for a skillet/scramble/shipwreck plate) adequate. I would return if I were passing through the area and hungry for breakfast, but I wouldn't make any special plans to return. @RickiGoesOut
Atmosphere: 3
Food: 4
Service: 5
cyber fox
We waited for over an hour for our food. It never came and we got up and left.
The restaurant was rundown and unattractive. Food was fine, but it was just a bad experience due to the look and feel of the building. Very sad.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Breakfast Burrito
MaryKaye Schut
Very slow service for an empty restaurant and we all got food poisoning
Atmosphere: 1
Food: 1
Service: 2
David Bowman
A cozy place with lots to love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Kimmy D
Always friendly staff and great food ?
Danny Marks
My first time there. I ordered two things: Belgian waffle (on national Waffle Day) and hashbrowns. Funny thing is, the waffle was undercooked and the hashbrowns were overcooked! I guess it wasn't the cook's specialty.
The food was fine, but the service was terrible. This is the second time in a row I’ve come here and felt like I was a complete bother to the waitress. She was rude, curt, and never checked on us to see if we needed anything or how everything was. I literally felt like she was annoyed from the time we sat down till we left. I will not be back even though the food is good and it’s close to my residence.
We had breakfast with a group of 6 a few months ago and had to wait forever for food, workers were flirting with each other instead of making sure our food would be coming. The food was OK. We unfortunately tried it for dinner since it had quite a variety on the menu. BIG MISTAKE! One person greeted us, seated us and eventually waited on us. I was told the cavatelli was baked and was given the impression it had cheese on the top. When it finally arrived, it was soggy pasta with liquid in the bottom, "Homemade" meatballs that were of questionable ingredients, negligible cheese and the most disgusting red sauce I have ever had. I took a few bites and left the rest - was not even offered a refund. The menu is TOO big and obviously they can't appropriately prepare their "specialty". The bathroom was disgusting, the place was not clean, open wires showing in the ceiling and the two people coming in and out of the kitchen did not look professional at all. NEVER GO HERE.
The service was ok, but the food took over an hour and the portion size was a complete joke for our entire group. The little amount of food we were given should not have taken so long. There were cock roaches in the bathroom.
Had the breakfast burrito was good but very messy! Looks nicer on the inside than outside.
Atmosphere: 4
Food: 4
Service: 5
Cozy Cafe is that rare place that leans into who they are, then delivers an authentic food experience. Old-school diner vibe, and they don't veer from their look. Located just off Highway 80, great stop if you're traveling through Des Moines and only 15 minutes from Ankeny's District! Booths, tables, and a counter. Ask about their Blue Plate Specials, as we loved ours! Our server (Abby) was great. Atmosphere and pricing were real good.
Parking: Located immediately off Highway 80, zero issues with parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Cinnamon Roll, Hot Roast Beef Plate
Honestly a huge let down. It's got the perfect name for a cafe but other than that, it's just extremely mid. The tater tots were very crispy and the breakfast burrito was pretty bland. Nothing was disgusting, I just went in there with such high hopes based on the name and the way it looked on the outside and was pretty let down tbh.
Atmosphere: 3
Food: 3
Service: 3
A somewhat tired franchise place. Although the exterior and interior are showing obvious signs of wear and tear, it is obviously popular with the locals, bustling with couples and a large group on my visit.
The service was great, I was seated immediately by a hostess stationed at the door, and the waitstaff was quick and attentive. The food arrived quickly but was somewhat generic. It was somewhat lacking in flavor, and, although just fine, wasn't special in any way. There is a subtle difference between a breakfast cooked in a small independent diner and a business-like franchise kitchen. I found the Light Cozy Mess (their nomenclature for a skillet/scramble/shipwreck plate) adequate.
I would return if I were passing through the area and hungry for breakfast, but I wouldn't make any special plans to return.
@RickiGoesOut
Atmosphere: 3
Food: 4
Service: 5
We waited for over an hour for our food. It never came and we got up and left.
Atmosphere: 1
Food: 1
Service: 1
What a fantastic meal and service!!!!!
Atmosphere: 5
Food: 5
Service: 5
Great food at a great price!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The restaurant was rundown and unattractive. Food was fine, but it was just a bad experience due to the look and feel of the building. Very sad.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Breakfast Burrito
Very slow service for an empty restaurant and we all got food poisoning
Atmosphere: 1
Food: 1
Service: 2
A cozy place with lots to love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Always friendly staff and great food ?
My first time there. I ordered two things: Belgian waffle (on national Waffle Day) and hashbrowns. Funny thing is, the waffle was undercooked and the hashbrowns were overcooked! I guess it wasn't the cook's specialty.
Atmosphere: 3
Food: 2
Service: 4
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