My sandwich was awful. I had the club lulu and i had one slice of turkey that didn’t even cover the bread and my lettuce was brown, soggy and wet. I couldn’t even eat the sandwich. I’m glad i got chips so i had something to tie me over. Worst sandwich Ive ever had
Food: 1
Tracy Hitchcock
Online orders being prioritized over live customer orders and people showing up in the drive-thru is not a good business practice but that is where we are with the team at this location.
No friendly greetings and no smiles make for an unfavorable experience today. :( Felt completely ignored. After sitting in the drive through for 11 minutes and when we asked on the timeline, the staff said they had no estimated timeline on when our orders would be worked on.
May Flowers
the guys in the drive through were cracking me up! put me in a great mood for the day. thanks guys! keep it up
Atmosphere: 5
Food: 5
Service: 5
BreakneckTrent (BreakneckTrent)
Drive thru speaker was super quiet and wasps were swarming around it. I informed the drive thru guy and he giggled. He made my drink and left it sitting there while I waited on my sandwich rather than handing it to me to enjoy while I waited. The woman making my sandwich corrected him. For some reason, he took the lid off and replaced it with another one. Weird. Then he handed it to me and there was only like 4 pieces of ice in it. I'm not sure if he's new or just special but there should be a scoop of ice in a drink. The chicken bacon ranch toasted sub was perfectly made and delicious.
Atmosphere: 2
Food: 5
Service: 3
Clayton Pennell
Toom forever
Atmosphere: 1
Food: 3
Service: 1
Danny S
Bread was old … my first bad batch of JJ
Food: 1
Service: 2
Michal Van Iten
If I could do zero stars I would. Freaky slow. Plan on an all day affair
Jordyn Haessler
Two cars ahead of me. 30 minute wait in the drive through. Can get faster service at a sit down Mexican restaurant
Atmosphere: 1
Food: 3
Service: 1
Matt Oelmann
"Freaky fast" More like Freaky slow, if u don't have drivers don't offer delivery, DUH!
Trust the negative reviews! I placed an online order that was "ready" for me at pickup. After arriving at my brother's house fifteen minutes later, I discovered they had only made five of six sandwiches. My fault for not double checking their work. They would not deliver to correct their mistake - their solution was to have me drive back and pick up a sandwich (adding 30 minutes of my time). I asked them to refund the sandwich that was never made ... any guesses on whether they did that? If it's too hard to fill an order, probably too much to expect that they would refund my money. The food is just not worth the hassle.
I also noticed that "the owner" often responds to reviews with a quick apology and a request to leave feedback at another link. I'm sure every disgruntled customer is excited to spend more time dealing with this chain.
Food: 1
Service: 1
Alexis Wood
Recently stopped into this location as they were closing due to no more bread. Without hesitation, Bex’s welcomed us in and treated us like family. She suggested a wrap since there was no bread and took care in creating food for my daughter. Never experienced such welcoming behavior at a JJ, but it was great! Thank you!
Melissa Monroe
Great service, ordered the pickle which. And pickle chips yummmmm
Atmosphere: 5
Food: 5
Service: 5
Derek Jacobson
DON'T GO HERE! I waited in the drive thru for over a half hour and observed that the staff was slow with getting orders out. I had to finally ask for a manager after still not receiving my food at the 35 minute mark, only for the manager to be rude and inconsiderate. I went a block down to mcdonalds who were equally as busy, but got my meal out in 3 minutes. Luckily I still made it back to work on time, not that Jimmy John's cared when I brought it up to them.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Badgley
Told us they couldn't make us an unwich. You don't have lettuce? No apology. Pretty wild to me.
Fantastic people and fantastic food
Atmosphere: 5
Food: 5
Service: 5
My sandwich was awful. I had the club lulu and i had one slice of turkey that didn’t even cover the bread and my lettuce was brown, soggy and wet. I couldn’t even eat the sandwich. I’m glad i got chips so i had something to tie me over. Worst sandwich Ive ever had
Food: 1
Online orders being prioritized over live customer orders and people showing up in the drive-thru is not a good business practice but that is where we are with the team at this location.
No friendly greetings and no smiles make for an unfavorable experience today. :( Felt completely ignored. After sitting in the drive through for 11 minutes and when we asked on the timeline, the staff said they had no estimated timeline on when our orders would be worked on.
the guys in the drive through were cracking me up! put me in a great mood for the day. thanks guys! keep it up
Atmosphere: 5
Food: 5
Service: 5
Drive thru speaker was super quiet and wasps were swarming around it. I informed the drive thru guy and he giggled. He made my drink and left it sitting there while I waited on my sandwich rather than handing it to me to enjoy while I waited. The woman making my sandwich corrected him. For some reason, he took the lid off and replaced it with another one. Weird. Then he handed it to me and there was only like 4 pieces of ice in it. I'm not sure if he's new or just special but there should be a scoop of ice in a drink.
The chicken bacon ranch toasted sub was perfectly made and delicious.
Atmosphere: 2
Food: 5
Service: 3
Toom forever
Atmosphere: 1
Food: 3
Service: 1
Bread was old … my first bad batch of JJ
Food: 1
Service: 2
If I could do zero stars I would. Freaky slow. Plan on an all day affair
Two cars ahead of me. 30 minute wait in the drive through. Can get faster service at a sit down Mexican restaurant
Atmosphere: 1
Food: 3
Service: 1
"Freaky fast" More like Freaky slow, if u don't have drivers don't offer delivery, DUH!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Trust the negative reviews! I placed an online order that was "ready" for me at pickup. After arriving at my brother's house fifteen minutes later, I discovered they had only made five of six sandwiches. My fault for not double checking their work. They would not deliver to correct their mistake - their solution was to have me drive back and pick up a sandwich (adding 30 minutes of my time). I asked them to refund the sandwich that was never made ... any guesses on whether they did that? If it's too hard to fill an order, probably too much to expect that they would refund my money. The food is just not worth the hassle.
I also noticed that "the owner" often responds to reviews with a quick apology and a request to leave feedback at another link. I'm sure every disgruntled customer is excited to spend more time dealing with this chain.
Food: 1
Service: 1
Recently stopped into this location as they were closing due to no more bread. Without hesitation, Bex’s welcomed us in and treated us like family. She suggested a wrap since there was no bread and took care in creating food for my daughter. Never experienced such welcoming behavior at a JJ, but it was great! Thank you!
Great service, ordered the pickle which. And pickle chips yummmmm
Atmosphere: 5
Food: 5
Service: 5
DON'T GO HERE! I waited in the drive thru for over a half hour and observed that the staff was slow with getting orders out. I had to finally ask for a manager after still not receiving my food at the 35 minute mark, only for the manager to be rude and inconsiderate. I went a block down to mcdonalds who were equally as busy, but got my meal out in 3 minutes. Luckily I still made it back to work on time, not that Jimmy John's cared when I brought it up to them.
Atmosphere: 1
Food: 1
Service: 1
Told us they couldn't make us an unwich. You don't have lettuce? No apology. Pretty wild to me.
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