Employees are always friendly but not very fast. I usually order online and do pick up in drive through. I place the order when leaving home to pick up and it takes about 10 minutes to get there. Very rarely is my order even done when I get there. The last time I was there I placed an order at 10:38 and it was finally ready at 11:23 and that was just for two little John's sandwiches. Super frustrating!
Atmosphere: 4
Food: 4
Service: 3
Kadi Dickey
Beware of ordering for delivery. Once we ordered and waited over and hour, today after waiting 50 minutes I called and they explained that they did not have a delivery driver. Maybe stick to picking up in store.
A. Cosentino
You might get your order or you might not. They won’t let you know. 10 minutes away and waited 90 minutes. Nope. I’ll go somewhere else. You should too.
Service: 1
Shannon Greer
Last 2 orders have been messed up. Tried telljj.com but of course no reply. First time only half my order came and driver had to come back. This was after waiting over an hour and had to call store. Last night, the driver left my order on a doorstep 2 blocks away. Thankfully owner of house was home and drove it to me!!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Club Lulu
Ivan N.
I called to get a delivery order. Phone just rang for 3 minutes and I never got someone on the phone to order my food
Eliza B
⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Nicole Kurth
Always consistent.
Griffin Van Fleet
Yall always forget my oil/vinegar, and put cheese on it almost every time I ask for no cheese. Dry sub.
Atmosphere: 5
Food: 1
Service: 4
Rat Fink
Very unwelcoming and poor customer service. I ended up getting charged extra because the worker "didn't hear" my order correctly at first. I didn't feel comfortable asking for a refund for the difference because of how unfriendly he was already. I wish I'd spent my time and money elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Chris Higgins
Wasn't freaky fast. Think they are the second slowest store I've been two.
Per employees, the A/C was out and had been for 3 days! The owner or landlord should have been on top of that situation!
Atmosphere: 3
Food: 5
Service: 5
Jason Wood
Absolutely ridiculous the experience I had today. I order 2 sandwiches and a pickle for me and my girlfriend for her break and when I went in to pick up my online order I waited atleast 10 minutes before the 2 gentlemen in front of me were helped then when came to be my turn the lady didn't know where my sandwiches were. When they found my sandwiches they were both incorrect and when I went back inside to ask if they can fix it a man wearing sunglasses inside the store (very unprofessional) came around and said he needed the receipt. Not a problem went back outside again and showed him the receipt to which he said that I had done it wrong? Excuse me? What kind of customer service is this where I'm told I'm making my sandwiche wrong even though they were the ones who had messed it up and are trying to blame me for this? The whole process took around 25 minutes to which my girlfriend was late going back to work because we thought going to Jimmy johns would be quick and easy. We were completely wrong I am extremely disappointed and will not be returning to this location after this horrible experience and being blamed for their mistakes.
Atmosphere: 1
Food: 2
Service: 1
Jerry Kraklow
I understand my wife went in there 10 minutes before Closing time You should still not make. You're food with bad product. She ordered the firecracker and the shell just crumble at the end. Because the package that they keep the shells in, what's probably left open
Atmosphere: 1
Food: 1
Service: 1
Nicole Baxter
Slowest service. They just stand around in there while customers are waiting.
Atmosphere: 2
Food: 5
Service: 1
Kaitlin Nelson
I came through the driver through asked a question as I had stomach surgery recently. I asked if I could get a slim done as an unwich as I cannot handle bread right now and can only handle about 4 bites of food at a time. Was told no I could not. So was told would have to be a regular sandwich. Ordered a turkey sandwich was asked if I wanted to add cheese after I had just told them about stomach surgery to which I said no thank you and ordered the new cookie sandwich for my sister. The unwich had so much mayo on it it was inedible I got one bite in and had to stop. So I sent an email to the feedback saying they should add an option for a gadtric bypass person to be able to pay a buck to do a slim as a unwich because i would have paid it!! and get an email back from the owner of the location telling me infact I can order the slim as an unwich on the app as well as in person as well as the gargantuan. Effectively whether it was accidentally or purposely this location took advantage of my situation I feel like they saw an opportunity to make a better sale and took it I used to love jimmy johns before surgery.
Employees are always friendly but not very fast. I usually order online and do pick up in drive through. I place the order when leaving home to pick up and it takes about 10 minutes to get there. Very rarely is my order even done when I get there. The last time I was there I placed an order at 10:38 and it was finally ready at 11:23 and that was just for two little John's sandwiches. Super frustrating!
Atmosphere: 4
Food: 4
Service: 3
Beware of ordering for delivery. Once we ordered and waited over and hour, today after waiting 50 minutes I called and they explained that they did not have a delivery driver. Maybe stick to picking up in store.
You might get your order or you might not. They won’t let you know. 10 minutes away and waited 90 minutes. Nope. I’ll go somewhere else. You should too.
Service: 1
Last 2 orders have been messed up. Tried telljj.com but of course no reply. First time only half my order came and driver had to come back. This was after waiting over an hour and had to call store.
Last night, the driver left my order on a doorstep 2 blocks away. Thankfully owner of house was home and drove it to me!!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Club Lulu
I called to get a delivery order. Phone just rang for 3 minutes and I never got someone on the phone to order my food
⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Always consistent.
Yall always forget my oil/vinegar, and put cheese on it almost every time I ask for no cheese. Dry sub.
Atmosphere: 5
Food: 1
Service: 4
Very unwelcoming and poor customer service. I ended up getting charged extra because the worker "didn't hear" my order correctly at first. I didn't feel comfortable asking for a refund for the difference because of how unfriendly he was already. I wish I'd spent my time and money elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Wasn't freaky fast. Think they are the second slowest store I've been two.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Per employees, the A/C was out and had been for 3 days! The owner or landlord should have been on top of that situation!
Atmosphere: 3
Food: 5
Service: 5
Absolutely ridiculous the experience I had today. I order 2 sandwiches and a pickle for me and my girlfriend for her break and when I went in to pick up my online order I waited atleast 10 minutes before the 2 gentlemen in front of me were helped then when came to be my turn the lady didn't know where my sandwiches were. When they found my sandwiches they were both incorrect and when I went back inside to ask if they can fix it a man wearing sunglasses inside the store (very unprofessional) came around and said he needed the receipt. Not a problem went back outside again and showed him the receipt to which he said that I had done it wrong? Excuse me? What kind of customer service is this where I'm told I'm making my sandwiche wrong even though they were the ones who had messed it up and are trying to blame me for this? The whole process took around 25 minutes to which my girlfriend was late going back to work because we thought going to Jimmy johns would be quick and easy. We were completely wrong I am extremely disappointed and will not be returning to this location after this horrible experience and being blamed for their mistakes.
Atmosphere: 1
Food: 2
Service: 1
I understand my wife went in there 10 minutes before Closing
time You should still not make.
You're food with bad product. She ordered the firecracker and the shell just crumble at the end. Because the package that they keep the shells in, what's probably left open
Atmosphere: 1
Food: 1
Service: 1
Slowest service. They just stand around in there while customers are waiting.
Atmosphere: 2
Food: 5
Service: 1
I came through the driver through asked a question as I had stomach surgery recently. I asked if I could get a slim done as an unwich as I cannot handle bread right now and can only handle about 4 bites of food at a time. Was told no I could not. So was told would have to be a regular sandwich. Ordered a turkey sandwich was asked if I wanted to add cheese after I had just told them about stomach surgery to which I said no thank you and ordered the new cookie sandwich for my sister. The unwich had so much mayo on it it was inedible I got one bite in and had to stop. So I sent an email to the feedback saying they should add an option for a gadtric bypass person to be able to pay a buck to do a slim as a unwich because i would have paid it!! and get an email back from the owner of the location telling me infact I can order the slim as an unwich on the app as well as in person as well as the gargantuan. Effectively whether it was accidentally or purposely this location took advantage of my situation I feel like they saw an opportunity to make a better sale and took it I used to love jimmy johns before surgery.
Atmosphere: 1
Food: 1
Service: 1
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