Panera Bread

5525 Merle Hay Rd Suite 100, Johnston
(515) 251-7733

Recent Reviews

Louis Hoger

Should have been offered warming of our pastry.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Panera Cookie Varieties

Troy Kleese

Always good food and relatively quick service with friendly staff. You simply don't know exactly what side you'll get when you get home with your carry-out bag. Example: ordering baguettes might turn out to be chips or vice versa. Expect the unexpected when getting home and opening the bag.

Atmosphere: 5

Food: 5

Service: 4

Amber Winn

Come here every day with my sip club membership 11.99 drink coffee or tea or soda every day. I love it.

Atmosphere: 5

Food: 5

Service: 5

Mikayla Wieland

Two days in a row i ordered a TUNA sandwich and BOTH times i get a turkey sandwich First time mistakes happen i understand got a refund, Great but i still really wanted to TUNA sandwich so im like cool i get it today been craving it surly it couldnt happen again...... AGAIN Turkey sandwich!!! so i called them again for sandwich and refund and she says i have to come get it (mind you i delivered because im not able to leave work) but she wont refund me OR she just will refund me and no sandwich once again. She said the guy just read it wrong. TWO DAYS HE READ TURKEY and not TUNA SALAD they arent even close to the same. Like how can i not just have the sandwich ive ordered. all i want is a tuna sandwich people lmao im gonna have a mental break down dreaming of a tuna sandwich i will never receive.....#sendhelp lmao

Service: 1

Patricia Wilson

Very much appreciated my visit.

Atmosphere: 5

Food: 5

Service: 5

Jordan C

Would have loved to enjoy the breakfast food but showed up 2 minutes late. One would think they’d make an exception for regular customer but one would be expecting too much. Will never return to this location.

Atmosphere: 2

Service: 1

Bryan Welch

The usual good paneras food. Service is okay but you may need to remind staff of items ordered. The sip club was nice until they made you order lemonades so what took two minutes now takes ten.

Atmosphere: 3

Food: 3

Service: 2

Douglas Minear

Close to home and food is good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette

Dee Large

Couldn't get an extra baguette because they were out the last said but there were extra for my friend who ordered after with another clerk.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: French Baguette

Sarah Workman

Food was Spectacular!@ Fresh & Clean & Sooo Yummy. Comfort Food that's NOT Filled with grease but with Wholesome ness!! ??

Atmosphere: 5

Food: 5

Service: 5

Kelly Nicholson

Traveling through Iowa and saw the sign for Panera Bread off of I 80 (of course it didn't indicate which way too go -we choose the wrong way to turn). Ordered a ham/Gouda baguette and it was served as one giant sandwich...hard to eat a sandwich like that driving. Hint offer to cut the sandwich up. Asked for 2 sweeteners for my ice tea and instead of giving me 2 sweetener packets they added raw sugar to the tea...again hint, that sugar doesn't melt in a cold beverage. Just disappointed with experience.

Food: 4

Service: 4

Ryan Dutton

The food quality has gone down, while the price has gone up. Panera just isn't what they used to be.

Atmosphere: 1

Food: 1

Service: 2

Karen A.

This was my favorite Panera- unlike the one near me it never ran out of items. Today at 9 am I ordered oatmeal- out of strawberries. My friend ordered an avocado quiche - out, then tried the bacon quiche- non were ready to be baked. Now thinking all paneras are going down hill

Audrius Latakas

Some paneras are good, some are ok and some are bad. This one makes great food.

Atmosphere: 4

Food: 5

Service: 5

Brian Williams

In the drive thru, they need to do like the other "drive thru" restaurants do.That is, when customers have orders ready to go, have the car at the window pull into a spot out front & bring their food out to them if their order is not ready.I sat in the drive through for :20min and I had perishables in the back seat. I know it sounds like I'm complaining but the vehicle ahead of me and behind me weren't very happy either.In the end, 3 cars went around the one in the drive thru, went inside, got their orders & left.

Atmosphere: 5

Food: 5

Service: 4

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