Is always my favorite way to start the morning Lauren is always super sweet! Great service!
Atmosphere: 5
Food: 5
Service: 5
Arik Hess
Harley and Iceland offered fantastic customer service and the order was great! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Michelle Freire
Service is always so quick and super friendly! Always enjoy stopping by!
Atmosphere: 5
Food: 5
Service: 5
Nicole Verdugo
Excellent service and coffee!! Will definitely visit again!!
Atmosphere: 5
Food: 5
Service: 5
Oliver Rutherford
I stopped through for the first time at 4:05 pm on July 6th and the two ladies working there gave far and away the best customer service I have gotten in a long time! Sadly I didn't catch their names, but hoping their management sees this, they deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
Joshua Greiner
Don't get the new drinks.... everything else is great
Atmosphere: 3
Food: 3
Service: 3
Meredith Zimmerline
My favorite scooters location. The morning baristas are the best. Never a bad experience
Ali Young
NOV 12TH AT 8:45 AM I ordered and realized afterwards that I didn't have my wallet. The man at the window was AMAZING! They covered the bill and said no worries! Rockstar service. So awesome to have a friendly local coffee shop feel from a drive thru chain. I will continue being a loyal Johnston Scooters customer.
Atmosphere: 5
Food: 5
Service: 5
Hakuin Z
Good customer service 👍
Heather Dabney
Coffee was lukewarm & lemon berryade was more berry than lemonade. The girls serving were curt and it was evident they didn't care to be there. For dropping $30, I think I'll head to the Caribou up the road next time.
Went to the Scooters in Johnston IA this morning. Ordered a hot drink and breakfast burrito. When they handed me the bag with my burrito in it, some sort of extremely hot residue was on the bag where I grabbed it. It immediately burned my skin. I asked the worker what the black bits were and she casually replied “oh it must be from the pan.” No apology or anything as I pulled off some substance from my hand. As I drove away I had to get an ice cube from the water I had because my hand was so hot. 7 hours later I have a welt forming on my hand. Very disappointing because Scooter's has always been my favorite and their customer service is something they’ve always excelled on before.
Jessica Culotta
Friendly but inept: Consistenly receive drinks that are overflowing and have had to go back home to change my work attire twice because staff overfills cups. This is a problem, please coach your team.
Service: 1
Eliza B
Yum ? I like the peanut butter cup! Perfection. ? Guilty pleasure. ?
Atmosphere: 5
Food: 5
Service: 5
Greg Long
The employees here have been nice, so no reflection on them. But I've found Scooter's coffee to be not that great and (in my opinion) quite over-priced. Also, the last time I was overcharged on my drink and have contacted the corporate help email twice with no response.
Atmosphere: 4
Food: 2
Service: 3
Kaela VanLeeuwen
This Scooters consistently messes up my order. Last time, I ordered a lucky leprechaun on the app, and they handed me something that looked like chocolate or caramel... I asked very politely if that was the lucky leprechaun (I hadn't had it before, so maybe it wasn't bright green like the pictures), and they let out a big sigh and rushed back to make the right one. Today, I asked for a large blender, received a small. I asked for a bacon ciabatta sandwich, recieved some sort of... burrito?? And no idea what I actually paid for, considering she didn't give me a total or provide a receipt.They have also gotten SO slow in the mornings. I watched a line of 6 cars form behind me while they made the order for the person in front of me. Then only after I paid at the window did they start my order... Can't imagine how grumpy the people behind me were getting.Guess I'll drive a little further for Starbucks from now on.
Is always my favorite way to start the morning Lauren is always super sweet! Great service!
Atmosphere: 5
Food: 5
Service: 5
Harley and Iceland offered fantastic customer service and the order was great! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Service is always so quick and super friendly! Always enjoy stopping by!
Atmosphere: 5
Food: 5
Service: 5
Excellent service and coffee!! Will definitely visit again!!
Atmosphere: 5
Food: 5
Service: 5
I stopped through for the first time at 4:05 pm on July 6th and the two ladies working there gave far and away the best customer service I have gotten in a long time! Sadly I didn't catch their names, but hoping their management sees this, they deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
Don't get the new drinks.... everything else is great
Atmosphere: 3
Food: 3
Service: 3
My favorite scooters location. The morning baristas are the best. Never a bad experience
NOV 12TH AT 8:45 AM I ordered and realized afterwards that I didn't have my wallet. The man at the window was AMAZING! They covered the bill and said no worries! Rockstar service. So awesome to have a friendly local coffee shop feel from a drive thru chain. I will continue being a loyal Johnston Scooters customer.
Atmosphere: 5
Food: 5
Service: 5
Good customer service 👍
Coffee was lukewarm & lemon berryade was more berry than lemonade. The girls serving were curt and it was evident they didn't care to be there. For dropping $30, I think I'll head to the Caribou up the road next time.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Went to the Scooters in Johnston IA this morning. Ordered a hot drink and breakfast burrito. When they handed me the bag with my burrito in it, some sort of extremely hot residue was on the bag where I grabbed it. It immediately burned my skin. I asked the worker what the black bits were and she casually replied “oh it must be from the pan.” No apology or anything as I pulled off some substance from my hand. As I drove away I had to get an ice cube from the water I had because my hand was so hot. 7 hours later I have a welt forming on my hand. Very disappointing because Scooter's has always been my favorite and their customer service is something they’ve always excelled on before.
Friendly but inept: Consistenly receive drinks that are overflowing and have had to go back home to change my work attire twice because staff overfills cups. This is a problem, please coach your team.
Service: 1
Yum ? I like the peanut butter cup! Perfection. ? Guilty pleasure. ?
Atmosphere: 5
Food: 5
Service: 5
The employees here have been nice, so no reflection on them. But I've found Scooter's coffee to be not that great and (in my opinion) quite over-priced. Also, the last time I was overcharged on my drink and have contacted the corporate help email twice with no response.
Atmosphere: 4
Food: 2
Service: 3
This Scooters consistently messes up my order. Last time, I ordered a lucky leprechaun on the app, and they handed me something that looked like chocolate or caramel... I asked very politely if that was the lucky leprechaun (I hadn't had it before, so maybe it wasn't bright green like the pictures), and they let out a big sigh and rushed back to make the right one. Today, I asked for a large blender, received a small. I asked for a bacon ciabatta sandwich, recieved some sort of... burrito?? And no idea what I actually paid for, considering she didn't give me a total or provide a receipt.They have also gotten SO slow in the mornings. I watched a line of 6 cars form behind me while they made the order for the person in front of me. Then only after I paid at the window did they start my order... Can't imagine how grumpy the people behind me were getting.Guess I'll drive a little further for Starbucks from now on.
Atmosphere: 2
Food: 1
Service: 1
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