Every other Sonic in other states opens at 6am this one at 10am? Disappointing
Jeremy Olson
The place isn't perfect, but if you're patient you can get some of the best burgers and dogs, fries and drink portions I've had in a long time! I recommend a Smash Burger.
They just need better workers. They get overwhelmed when they get busy instead of being better employees and doing their jobs correctly.
Atmosphere: 1
Service: 1
Jordan Morrow
For one.. it seemed like the whole staff was teenagers with no “supervision”. I waited for almost 20 minutes.. with no response but a muffed sound. When we finally tried to order it sounded like the drive thru team member had the mic in their mouth. Then waited another good 15+ minutes for the food. When I got home and started to eat… the burger patties were so small, shriveled and burnt. This over all was the worst service I have received from Sonic. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Megan Hopkins
We waited a while to get service, the speakers are broken. But the young man working today did his best to keep things flowing. We got a wrong drink. Without us acknowledging it he realized it and fixed it right away. All of our food was correct, warm and good. I think the facility needs a little love. That would help everyone.
Atmosphere: 4
Food: 5
Service: 5
Tesla Talbott
Bro. Waited in line for 30 min order wasn’t taken. Drove to window and dude couldn’t care less that their headset wasn’t working. They know it wasn’t working but don’t care. Took 50 min for two drinks. Will not be back. Do better Sonic. We also cleared out the 8 cars waiting for their order to be taken. You’re welcome
Atmosphere: 1
Food: 1
Service: 1
Brenda Caldwell
Worst service ever from any fast food place I've ever been I highly recommend NOT ever coming here.
Atmosphere: 1
Food: 1
Service: 1
Bob Novak
Couldn't use restrooms, ordering was difficult, order taker was terrible
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Burger, Fries
Endethion
I've tried going here several times and without fail the service is horrible. Consistently several order screens are down, workers walking out carrying food with saggy pants, and abhorrent wait times. Every single time I go I usually have to wait bare minimum 10 minutes just to speak to someone. Waiting in the drive thru is a great way to waste any spare time you have because you can be in there for upwards of 40 minutes on busy days. Food is find and what I expect from fast food, if not better, but that just doesn't make up for the wait times and poor service. I'm constantly watching people come in try to order and just leave without getting anything. I would say at least half of the people that try to go through the drive thru leave before reaching the first window and a third before reaching the speaker. It's plain awful. If you want to get anything I really do suggest you order ahead, any other way is a waste of time and money.
Took more then an hr to get 2 cheese burger meals and drink don't waste ur time
Atmosphere: 1
Food: 1
Service: 1
Ryan Russell
To be honest this was a pretty rough experience, but there were a couple staff members who were working really hard given the circumstances and very professional despite a lot of really angry customers. The one who gave us the shakes, felt bad for her because she was working so hard with no help and getting a lot of complaints from customers. Not sure what was going on but nothing seemed to be working. Our two ice creams were really good but not worth the wait.
Atmosphere: 1
Food: 1
Service: 2
Jackson Boes
This location is awful. Service is absolutely terrible they don’t even acknowledge you when you pull up at the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Dantonio
I pulled in a stall to order. All the stalls were broke except two. Pushed the button and nobody ever answered. Tried to go in the store and the doors were locked. I had a mobile order that I never was able to get. This is the worst store I have ever been to and will not return after this happening on multiple occasions.
Kristy Morse
Disappointed today. The location looks run down. Slow service and unprofessional service.
Parking: Easy to get blocked in when drive through backs up.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hot Dog, Cheeseburger, Tots, Fries
Most of the stalls are out of order.
Atmosphere: 1
Food: 3
Service: 3
Every other Sonic in other states opens at 6am this one at 10am?
Disappointing
The place isn't perfect, but if you're patient you can get some of the best burgers and dogs, fries and drink portions I've had in a long time! I recommend a Smash Burger.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Coney Dog, Burger, Tots, Fries
They just need better workers. They get overwhelmed when they get busy instead of being better employees and doing their jobs correctly.
Atmosphere: 1
Service: 1
For one.. it seemed like the whole staff was teenagers with no “supervision”. I waited for almost 20 minutes.. with no response but a muffed sound. When we finally tried to order it sounded like the drive thru team member had the mic in their mouth. Then waited another good 15+ minutes for the food. When I got home and started to eat… the burger patties were so small, shriveled and burnt. This over all was the worst service I have received from Sonic. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
We waited a while to get service, the speakers are broken. But the young man working today did his best to keep things flowing. We got a wrong drink. Without us acknowledging it he realized it and fixed it right away. All of our food was correct, warm and good. I think the facility needs a little love. That would help everyone.
Atmosphere: 4
Food: 5
Service: 5
Bro. Waited in line for 30 min order wasn’t taken. Drove to window and dude couldn’t care less that their headset wasn’t working. They know it wasn’t working but don’t care. Took 50 min for two drinks. Will not be back. Do better Sonic. We also cleared out the 8 cars waiting for their order to be taken. You’re welcome
Atmosphere: 1
Food: 1
Service: 1
Worst service ever from any fast food place I've ever been I highly recommend NOT ever coming here.
Atmosphere: 1
Food: 1
Service: 1
Couldn't use restrooms, ordering was difficult, order taker was terrible
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Burger, Fries
I've tried going here several times and without fail the service is horrible. Consistently several order screens are down, workers walking out carrying food with saggy pants, and abhorrent wait times. Every single time I go I usually have to wait bare minimum 10 minutes just to speak to someone. Waiting in the drive thru is a great way to waste any spare time you have because you can be in there for upwards of 40 minutes on busy days. Food is find and what I expect from fast food, if not better, but that just doesn't make up for the wait times and poor service. I'm constantly watching people come in try to order and just leave without getting anything. I would say at least half of the people that try to go through the drive thru leave before reaching the first window and a third before reaching the speaker. It's plain awful. If you want to get anything I really do suggest you order ahead, any other way is a waste of time and money.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Took more then an hr to get 2 cheese burger meals and drink don't waste ur time
Atmosphere: 1
Food: 1
Service: 1
To be honest this was a pretty rough experience, but there were a couple staff members who were working really hard given the circumstances and very professional despite a lot of really angry customers. The one who gave us the shakes, felt bad for her because she was working so hard with no help and getting a lot of complaints from customers. Not sure what was going on but nothing seemed to be working. Our two ice creams were really good but not worth the wait.
Atmosphere: 1
Food: 1
Service: 2
This location is awful. Service is absolutely terrible they don’t even acknowledge you when you pull up at the drive thru.
Atmosphere: 1
Food: 1
Service: 1
I pulled in a stall to order. All the stalls were broke except two. Pushed the button and nobody ever answered. Tried to go in the store and the doors were locked. I had a mobile order that I never was able to get. This is the worst store I have ever been to and will not return after this happening on multiple occasions.
Disappointed today. The location looks run down. Slow service and unprofessional service.
Parking: Easy to get blocked in when drive through backs up.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hot Dog, Cheeseburger, Tots, Fries
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