Subway
5335 Merle Hay Rd Suite 1, Johnston
(515) 276-5111
Recent Reviews
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Andy shows exceptional customer service and was really respectful and kind. He deserves a raise for sure he's amazing. Great experience.
Atmosphere: 5
Food: 5
Service: 5
This Subway is always clean and all the staff here is so nice. You can tell that they really care. I have a subway closer to me but I drive a little father to go to this one. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Cookies
Best subway I’ve had in years. Great staff, great sandwich
Atmosphere: 5
Food: 5
Service: 5
employees were so kind! love this location!
Atmosphere: 5
Food: 5
Service: 5
This is by far the best Subway in the Des Moines metro. I often leave Subways disappointed I went in the first place, wishing I could have just made my sandwich myself as they're sloppily thrown together and zero customer service accompanies them, but not here. Every staff member I have encountered has been so friendly, always greeting me right when I walk in. In particular, the gentleman that has glasses is the absolute best. I always prefer him to make my sandwich because he does such a good job!! The place is always so clean as well, which isn't common for most Subways. The customer service and atmosphere has left me feeling so happy and satisfied on multiple occasions, I thought it time to leave a positive review. Great job!!
Atmosphere: 5
Food: 5
Service: 5
Alex was so welcoming and eagerly wanted each customer to have the best experience. The restaurant is so clean, I thought it was a new building. My protein bowl was the best I've had at any Subway!! We will be stopping here again!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Greeted with a friendly welcome as we entered. Staff was very polite and made our sandwiches with care. Food was fresh and delicious. Great experience. I'll be back again when I'm in that area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Chocolate Chip Cookie, Cookies
Absolutely spotless and clean, with some incredibly friendly and nice staff! Good conversation, great attitude and smiles, and one staff member even held the door open for us!
Atmosphere: 5
Food: 5
Service: 5
I was having a boring day running errands till I decided to stop here. I didn't catch his name, but he was the only person working that I could see and was wearing glasses. He is the nicest person ever, very polite, and funny. He had a smile on his face the whole time I was there. He made my day!
Atmosphere: 5
Food: 5
Service: 5
Friendly management, always a sparkling clean lobby. Even the jackass in the back is pretty decent! I love going here every week!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Restaurantji Recommends
Always so friendly and very attentive!
Atmosphere: 5
Food: 5
Service: 5
Employees were super friendly, quick and easy to get a sandwich.
Atmosphere: 5
Food: 5
Service: 5
This is the best Subway I have ever been to as of today. Great people here every time.
Parking: Parking out the wazoo.
Wheelchair accessibility: There are no stairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I work nearby and I always look forward to coming to this Subway location. The sandwich is always fresh! the bread, the meats, the veggies. Everything is always delicious and the owners are always friendly. Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian 6 Inch Regular Sub
Staff is amazing, food is fresh and delicious and store is very clean.
Atmosphere: 5
Food: 5
Service: 5
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