McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
1406 S Lincoln St, Knoxville
(641) 828-8444

About McDonald's

McDonald's provides affordable food with generally good service, though some staff members may be slow or fail to apologize for mistakes like wrong orders or extra items. Despite these issues, there are standout employees such as Nancy and Bill who go above and beyond to assist customers. The food quality can vary; sometimes it is great, but other times disappointing, making visits a hit or miss experience. The Sweet Tea remains consistently good, which keeps some customers, especially from the south, returning. Customers have noted that drive-through service is usually quick and friendly, and staff members often recognize regular visitors. The restaurant has a range of experiences, from friendly, helpful employees to occasional errors or miscommunications, emphasizing the importance of proper training on cross contamination and allergy awareness. With a 3½ star rating, McDonald's remains a convenient choice for budget-friendly meals, despite some inconsistencies in service and food quality.

Customers' Favorites

McDonald's Reviews

2.4
219 ratings
Restaurantji Rating
5
17%
4
11%
3
13%
2
6%
1
53%
Food
2.8
Atmosphere
2.8
Service
2.7

Share your opinion about McDonald's

Restaurantji Rating

I go about once a week. lately have gone more because have to leave for a realtor to show house. So I have several surveys that I've done. I go through drive through and park next door and watch traffic. Today 10/21/25 at 2:19 (Is what receipt says) I got my 2 sandwiches and I get a strawberry shake no whip. I've told the survey several times the malts are kind of soupy but today took a drink and a weird taste and I looked and the cup had about 1/4 choc in bottom, I hope it was...read full review

This is probably the worst place I worked at. Management is bad they don't even know who works and who dosent half the time. They yell at you for the smallest and stupidest things. When I was in the back on grill I would do it how I was told and others would mess around. Granted I wasn't no angel but at least I tried to do the job right. 😒

I got fed up one night with other employees and Management so I put my 2 weeks in.(note- i didnt call or show today)
...read full review

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Hours

Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 12AM
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