The day staff are great and give great service, but the night staff are younger kids who are unpleasant and stingy with the toppings etc. Got basically two large vanilla blizzards because they , barely put any cookie dough into it...
Atmosphere: 4
Food: 2
Gayle Goeschel
The food it is definitely very enjoyable. They always have excellent variety of food and ice cream.Parking: They have plenty of parking that is so easy to get in and out of, even if it is real busy.Kid-friendliness: They have excellent food and ice cream choices for kids.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Strip Basket
Stephani Leppert
I use the drive thru when I visit and its always good food and great service.Great place to get amazing cheese balls!The best in town for certain!
Atmosphere: 5
Food: 5
Service: 5
Nicole Merfeld
Extremely polite kids working. Took awhile for our food but it was delicious and the place was so clean!!!!
Took forever to get through drive through then they put lids on our blizzards instead of tipping them. Worst experience there ever.
Food: 5
Service: 1
Ginger Bennett
Kids working here are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Doug Loper
Love the Choco Strawberry
Food: 4
Service: 4
Venus E Haut
Very difficult to get customer service that is actually great service here unfortunately as I've had several occasions where I've been given the wrong change back (less than should have received back, then get attitude from employees when trying to get correct change back after they mess it up unfortunately), also we receive incorrect orders 6 out of 10× or at least something isn't correct with our order however it is not even worth our time to try to get the orders corrected anymore with how often it happens & how much hassle it is to try to get it fixed when they screw up so we rarely go to this establishment now unfortunately!
Atmosphere: 4
Food: 4
Service: 3
Jason Faulkner
Had the chicken strip basket, fine as fast food goes. Added cheeseballs to my order again fine for fastfood. Nothing to really brag about.
Not a bad place to stop. Kids love ice cream. It’s your typical dq
Atmosphere: 4
Food: 5
Service: 5
Briley Miller
It’s hit or miss. Some days I get really great costumer service and other days I said thank you and they respond with ok. The blizzards are also hit or miss. Some days they are amazing some days they are not.
Atmosphere: 4
Food: 4
Service: 2
Jade Heinrich
So when I first arrived it was pretty good but then outta no where teen employees started staring at me and my mom and laughing and talking to eachother while looking over at eachoth3r then back at eachother like literally making fun of us to eachother (we are both plus size women and we had an a 7 year old with autism with us who only wanted toast and icecream)
Atmosphere: 2
Food: 4
Service: 3
Tim Reynolds
Took the JV baseball team there to celebrate a double win, a little cramped parking lot for the school bus.Parking: Very tight for a school bus.
Atmosphere: 3
Food: 3
Service: 3
Joanne Wuster
The employees who work here always seem they’re in a bad mood. One kid who works there can’t open his mouth to speak nor say anything. The food is great but I feel the service can be a lot better and be more friendly. Isn’t that what customer service is all about?! Has anyone else experience this at the Maquoketa location?
Fast service. Good soft serve.
Atmosphere: 5
Food: 5
Service: 5
The day staff are great and give great service, but the night staff are younger kids who are unpleasant and stingy with the toppings etc. Got basically two large vanilla blizzards because they , barely put any cookie dough into it...
Atmosphere: 4
Food: 2
The food it is definitely very enjoyable. They always have excellent variety of food and ice cream.Parking: They have plenty of parking that is so easy to get in and out of, even if it is real busy.Kid-friendliness: They have excellent food and ice cream choices for kids.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Strip Basket
I use the drive thru when I visit and its always good food and great service.Great place to get amazing cheese balls!The best in town for certain!
Atmosphere: 5
Food: 5
Service: 5
Extremely polite kids working. Took awhile for our food but it was delicious and the place was so clean!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Cheese Curds
Took forever to get through drive through then they put lids on our blizzards instead of tipping them. Worst experience there ever.
Food: 5
Service: 1
Kids working here are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Love the Choco Strawberry
Food: 4
Service: 4
Very difficult to get customer service that is actually great service here unfortunately as I've had several occasions where I've been given the wrong change back (less than should have received back, then get attitude from employees when trying to get correct change back after they mess it up unfortunately), also we receive incorrect orders 6 out of 10× or at least something isn't correct with our order however it is not even worth our time to try to get the orders corrected anymore with how often it happens & how much hassle it is to try to get it fixed when they screw up so we rarely go to this establishment now unfortunately!
Atmosphere: 4
Food: 4
Service: 3
Had the chicken strip basket, fine as fast food goes. Added cheeseballs to my order again fine for fastfood. Nothing to really brag about.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Not a bad place to stop. Kids love ice cream. It’s your typical dq
Atmosphere: 4
Food: 5
Service: 5
It’s hit or miss. Some days I get really great costumer service and other days I said thank you and they respond with ok. The blizzards are also hit or miss. Some days they are amazing some days they are not.
Atmosphere: 4
Food: 4
Service: 2
So when I first arrived it was pretty good but then outta no where teen employees started staring at me and my mom and laughing and talking to eachother while looking over at eachoth3r then back at eachother like literally making fun of us to eachother (we are both plus size women and we had an a 7 year old with autism with us who only wanted toast and icecream)
Atmosphere: 2
Food: 4
Service: 3
Took the JV baseball team there to celebrate a double win, a little cramped parking lot for the school bus.Parking: Very tight for a school bus.
Atmosphere: 3
Food: 3
Service: 3
The employees who work here always seem they’re in a bad mood. One kid who works there can’t open his mouth to speak nor say anything. The food is great but I feel the service can be a lot better and be more friendly. Isn’t that what customer service is all about?! Has anyone else experience this at the Maquoketa location?