McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3402 S Center St, Marshalltown
(641) 752-6902
About McDonald's
Customers' Favorites
McDonald's Reviews
I just wanted to say that I am DoorDash and currently just picked up from McDonald’s. I had a very great experience. I had a gentleman pulled the door open for me and then I had a very positive chat with one of the employees and my DoorDash was ready when I got there so I just wanna say that I really appreciate McDonald’s and the fact that they are ready And the positive atmosphere the day provide for Customer
Absolutely terrible service. Only three staff working all drive up lanes open and inside. Waited for 1 hour and 5 minutes for our order, no manager on duty to issue refunds so either we walked away out our money or wait for cold food, order not filled correctly and didn’t get one drink because no one knew how to make it but let us order it.
they want 15 an hr and never get the cheese on the fish or the fish on the bun or the sauce on the top. It's like have to build your own Pisses you off
Its Everytime
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's on Lincoln Way in Ames is known for its great customer service, even during busy hours. The restaurant offers a variety of lunch items, and on occasion, they provide extra food at no additional cost to keep customers satisfied. However, some customers have expressed concerns about the condition of the men's room, drink station, and order ready screen. Despite these issues, the employees remain friendly and hardworking, suggesting that the problems may be management or ownership-related.
The restaurant has received mixed reviews, with some customers praising the staff for their service and others expressing disappointment due to missing orders and short responses from the workers. However, a recent DoorDash customer had a very positive experience, with a friendly employee and a ready order.
While some customers have reported issues with the quality and completeness of their orders, such as a half-full fry container, missing condiment packets, and a Big Mac that tasted like fish tartar sauce, the restaurant continues to aim for good food and service. Overall, McDonald's on Lincoln Way in Ames strives to provide a positive experience for its customers, but there is room for improvement in certain areas.