This place sucks at accuracy man. Happy Meals get socks instead of kids toys? Don't waste your money on extra cheese because they always forget. And they're opening another McDonalds in Marshalltown are you kidding me? Shut this place down!
Atmosphere: 1
Food: 1
Service: 1
Danielle Johnson
Ordered on the kiosk to dine in. Waited 35 minutes for our food. When we finally got it our 2 large fries were half full. One of them was soggy and unsalted. Wouldn’t be so upset about waiting so long if the food was hot, fresh, and my fries were salty and full.
Atmosphere: 1
Food: 1
Service: 1
Jadyn A
Staff were incredibly weird. Manager was screaming to his staff after my boyfriend gave me a few forehead kisses…. “whistlin and dixin out here” “why the hell we whistlin and dixing around out here” multiple times. We were filling our sodas not understanding exactly this man was saying with a thick accent and weird slang was, as he continued yelling it in the empty restaurant to his staff?? Very inappropriate and concerning? Fries were cold and gross but we booked it out of there.
Atmosphere: 1
Food: 1
Service: 1
Kim Benskin
We were just ar the McDonald's in Marshalltown IA. In the drv thru... treated very rudely by the manager. What an attitude! We were skipped over ×2 and had absolutely no patience with hard of hearing seniors. He refused then to take our order!!!
Atmosphere: 1
Service: 1
Javier Ramirez
Ordered breakfast burritos and asked for salsa. Got a friendly “yep!” at the speaker, so I had high hopes.
Got home, opened the bag… no salsa anywhere. The burritos were perfectly fine, but they’re just not the same without that little kick.
It’s a small thing, but it does make a difference in the morning. Would’ve been a solid meal with the salsa I asked for. Hope next time it makes it into the bag! 🌯😊
Atmosphere: 3
Food: 4
Service: 2
Lahib Adin
Dirty and food is really bad
Atmosphere: 1
Food: 1
Service: 1
Stephanie Kunz
Nice customer service and good food
Atmosphere: 5
Food: 5
Service: 5
Dani Lea
I just wanted to say that I am DoorDash and currently just picked up from McDonald’s. I had a very great experience. I had a gentleman pulled the door open for me and then I had a very positive chat with one of the employees and my DoorDash was ready when I got there so I just wanna say that I really appreciate McDonald’s and the fact that they are ready And the positive atmosphere the day provide for Customer
Todd church
Horrible service! And cold food after a 20 minute wait for 3 value meals. Will never go here again. And when I told the lady cashier about the cold fries, she mumbled something and angrily grabbed them and treated me like I was the problem. Never again.
Caleb Burgh
Absolute slowest “fast food” experience I’ve ever had. Waited for 25+ minutes for some burritos and a sandwich, and there were maybe 4-5 other customers max. Food itself was great, but nothing from McDonalds is worth waiting almost a half hour for.
I got my order with no sauce or serviettes. My fries was all over the packet absolutely the worst service ever received.
Atmosphere: 1
Food: 1
Service: 1
Abraham Lopez
They just need more employees, because it takes for ever to get you served.
yani
I believe everyone in marshalltown knows how bad McDonald's is and has gotten. They are not consistent about the quality of the food to just plain terrible. They don't put sauces of napkins even when you ask for them. Pricing is garbage for the food you sell. Not good at all.
Food: 1
Service: 1
Mark Haskell
Double drive thru a joke. While sitting in 2nd drive thru. Orders kept coming up from first drive thru. We never did get anyone to respond on speaker. Left without ordering.
Shellina Herink
I recommend checking your order before leaving the window. They accommodated us as I did drive through.. combo fry container came half full and happy meal was without the condiment packets we asked. Big Mac taste was like fish tartar sauce and bread (I think the hamburgers are made much thinner than my last McDonald’s drive through experience). Oh any did you know happy meals only come with two small slices of apples now?
This place sucks at accuracy man. Happy Meals get socks instead of kids toys? Don't waste your money on extra cheese because they always forget. And they're opening another McDonalds in Marshalltown are you kidding me? Shut this place down!
Atmosphere: 1
Food: 1
Service: 1
Ordered on the kiosk to dine in. Waited 35 minutes for our food. When we finally got it our 2 large fries were half full. One of them was soggy and unsalted. Wouldn’t be so upset about waiting so long if the food was hot, fresh, and my fries were salty and full.
Atmosphere: 1
Food: 1
Service: 1
Staff were incredibly weird. Manager was screaming to his staff after my boyfriend gave me a few forehead kisses…. “whistlin and dixin out here” “why the hell we whistlin and dixing around out here” multiple times. We were filling our sodas not understanding exactly this man was saying with a thick accent and weird slang was, as he continued yelling it in the empty restaurant to his staff?? Very inappropriate and concerning? Fries were cold and gross but we booked it out of there.
Atmosphere: 1
Food: 1
Service: 1
We were just ar the McDonald's in Marshalltown IA. In the drv thru... treated very rudely by the manager. What an attitude! We were skipped over ×2 and had absolutely no patience with hard of hearing seniors. He refused then to take our order!!!
Atmosphere: 1
Service: 1
Ordered breakfast burritos and asked for salsa. Got a friendly “yep!” at the speaker, so I had high hopes.
Got home, opened the bag… no salsa anywhere. The burritos were perfectly fine, but they’re just not the same without that little kick.
It’s a small thing, but it does make a difference in the morning. Would’ve been a solid meal with the salsa I asked for. Hope next time it makes it into the bag! 🌯😊
Atmosphere: 3
Food: 4
Service: 2
Dirty and food is really bad
Atmosphere: 1
Food: 1
Service: 1
Nice customer service and good food
Atmosphere: 5
Food: 5
Service: 5
I just wanted to say that I am DoorDash and currently just picked up from McDonald’s. I had a very great experience. I had a gentleman pulled the door open for me and then I had a very positive chat with one of the employees and my DoorDash was ready when I got there so I just wanna say that I really appreciate McDonald’s and the fact that they are ready And the positive atmosphere the day provide for Customer
Horrible service! And cold food after a 20 minute wait for 3 value meals. Will never go here again. And when I told the lady cashier about the cold fries, she mumbled something and angrily grabbed them and treated me like I was the problem. Never again.
Absolute slowest “fast food” experience I’ve ever had. Waited for 25+ minutes for some burritos and a sandwich, and there were maybe 4-5 other customers max. Food itself was great, but nothing from McDonalds is worth waiting almost a half hour for.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I got my order with no sauce or serviettes. My fries was all over the packet absolutely the worst service ever received.
Atmosphere: 1
Food: 1
Service: 1
They just need more employees, because it takes for ever to get you served.
I believe everyone in marshalltown knows how bad McDonald's is and has gotten. They are not consistent about the quality of the food to just plain terrible. They don't put sauces of napkins even when you ask for them. Pricing is garbage for the food you sell. Not good at all.
Food: 1
Service: 1
Double drive thru a joke. While sitting in 2nd drive thru. Orders kept coming up from first drive thru. We never did get anyone to respond on speaker. Left without ordering.
I recommend checking your order before leaving the window. They accommodated us as I did drive through.. combo fry container came half full and happy meal was without the condiment packets we asked. Big Mac taste was like fish tartar sauce and bread (I think the hamburgers are made much thinner than my last McDonald’s drive through experience). Oh any did you know happy meals only come with two small slices of apples now?
Atmosphere: 3
Food: 2
Service: 2
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