The young man who waited on us was very nice...food was very good
Juli Keese
Great variety of food. Very fresh & yummy.
Mikaela Akins
The service was terrible, this was our very first time at Pizza Ranch, due to the experience we had today it will be our last. We ordered the buffet experience, a cheese pizza, and an order of teriyaki/sweet chili wings. After waiting almost 45 minutes we watched 3 other tables receive their pizzas, eat and leave,we inquired about the food. We were told the kitchen never received the order and that our intended pizza was put out to the buffet. My husband was informed by Amy that the wings were not included with the price, even though they were listed on the receipt. She said he would need to pay an additional fee, she became very flustered and got loud. She started yelling for the manager, then when he got there she started yelling at him and berating him for our missing order. The manager apologized and promised to rectify the situation. We waited another 30 minutes and finally received the wings, they were not seasoned or sauced. We sent them back and waited another 10 minutes for sauce, still no pizza. Finally frustrated my husband went to inquire and received the pizza, it was dry and extremely disappointed we left. We will not be returning, the service was terrible and the hostile work environment and lack of professionalism between the employee Amy and the manager was extremely off putting.
werterther
Unfortunately, the Marshalltown Pizza Ranch has taken a nose dive. The buffalo chicken pizza was heavily over sauced. The new way of making it that corporate seems to be advertising is not the way to go. The dessert pizza has been burnt the past couple times, and one of those times it took 20 minutes for them to bring a new one out which consequently was also burnt. Mashed potatoes and mac n cheese were also empty throughout the duration of previous visits.
Maria Perez
Loved everything about this restaurant
Butch Brown
The macaroni is sour
Atmosphere: 5
Food: 4
Service: 3
Amy Bradley
I probably won't eat here again, if I am being honest. The service was ok, but I could see where it would be helpful for people to know, for example, how to enroll people in their loyalty program. And the employees should be offering it to new customers. And the food was subpar. Let's start from the crust. There was no flavor and the texture was strange. Kind of like a crispy sponge. The toppings worked well together, but they were extremely sparse, especially the chicken. Picture provided. The dessert pizza was on the same crust, so I have nothing new to say about that. The menu said there was a choice of sauce for the dessert pizza and the guy who took my order said he didn't know anything about that. I ordered 1/2 blueberry and 1/2 apple. The blueberry was definitely the better half, but only mediocre in flavor. The apple half tasted like an apple pie from McDonald's that came from the bottom of my grandma's purse. It had a weird, perfumy taste to it. I would recommend going elsewhere for pizza.
Atmosphere: 3
Food: 2
Service: 3
John Gothan
I’d give less if I could. Manager was walking around doing nothing while girl was stressing herself trying to clear plates by herself. And there was a little kid like 3 years old I guess running in and out of kitchen
Atmosphere: 1
Food: 1
Service: 1
Mariana Fonseca
Change your hours online since you claim you close at 8 pm and not 9 pm instead of locking your doors in front of my little brother & dad.
Buffet was out of dark meat chicken. A group of 8 ordered 3 buffet-your-way pizzas and told there is now a limit of two. One of our pizzas that came out was the wrong one.
Atmosphere: 3
Food: 2
Service: 1
Shirley Shepard
I wish they had buffet all day like some other Pizza
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Buffet Your Way
Sheila Betzer
Always great food & service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken, Breadsticks, Chef Salad
everything was great
The young man who waited on us was very nice...food was very good
Great variety of food. Very fresh & yummy.
The service was terrible, this was our very first time at Pizza Ranch, due to the experience we had today it will be our last. We ordered the buffet experience, a cheese pizza, and an order of teriyaki/sweet chili wings. After waiting almost 45 minutes we watched 3 other tables receive their pizzas, eat and leave,we inquired about the food. We were told the kitchen never received the order and that our intended pizza was put out to the buffet. My husband was informed by Amy that the wings were not included with the price, even though they were listed on the receipt. She said he would need to pay an additional fee, she became very flustered and got loud. She started yelling for the manager, then when he got there she started yelling at him and berating him for our missing order. The manager apologized and promised to rectify the situation. We waited another 30 minutes and finally received the wings, they were not seasoned or sauced. We sent them back and waited another 10 minutes for sauce, still no pizza. Finally frustrated my husband went to inquire and received the pizza, it was dry and extremely disappointed we left. We will not be returning, the service was terrible and the hostile work environment and lack of professionalism between the employee Amy and the manager was extremely off putting.
Unfortunately, the Marshalltown Pizza Ranch has taken a nose dive. The buffalo chicken pizza was heavily over sauced. The new way of making it that corporate seems to be advertising is not the way to go. The dessert pizza has been burnt the past couple times, and one of those times it took 20 minutes for them to bring a new one out which consequently was also burnt. Mashed potatoes and mac n cheese were also empty throughout the duration of previous visits.
Loved everything about this restaurant
The macaroni is sour
Atmosphere: 5
Food: 4
Service: 3
I probably won't eat here again, if I am being honest. The service was ok, but I could see where it would be helpful for people to know, for example, how to enroll people in their loyalty program. And the employees should be offering it to new customers. And the food was subpar. Let's start from the crust. There was no flavor and the texture was strange. Kind of like a crispy sponge. The toppings worked well together, but they were extremely sparse, especially the chicken. Picture provided. The dessert pizza was on the same crust, so I have nothing new to say about that. The menu said there was a choice of sauce for the dessert pizza and the guy who took my order said he didn't know anything about that. I ordered 1/2 blueberry and 1/2 apple. The blueberry was definitely the better half, but only mediocre in flavor. The apple half tasted like an apple pie from McDonald's that came from the bottom of my grandma's purse. It had a weird, perfumy taste to it. I would recommend going elsewhere for pizza.
Atmosphere: 3
Food: 2
Service: 3
I’d give less if I could. Manager was walking around doing nothing while girl was stressing herself trying to clear plates by herself. And there was a little kid like 3 years old I guess running in and out of kitchen
Atmosphere: 1
Food: 1
Service: 1
Change your hours online since you claim you close at 8 pm and not 9 pm instead of locking your doors in front of my little brother & dad.
Service: 1
Restaurantji Recommends
The chicken was great today. Pizza and cactus bread was lukewarm today.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Buffet Your Way, Nothing Like Our Famous Cactus Bread for Dessert
Friendly attentive employees. Great, fresh food
Parking: Plenty of room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Loaded Cheesy Ranch Stix, Buffalo Chicken
Buffet was out of dark meat chicken. A group of 8 ordered 3 buffet-your-way pizzas and told there is now a limit of two. One of our pizzas that came out was the wrong one.
Atmosphere: 3
Food: 2
Service: 1
I wish they had buffet all day like some other Pizza
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Buffet Your Way
Always great food & service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken, Breadsticks, Chef Salad
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