Buffalo Wild Wings

4175 4th St SW, Mason City
(641) 421-9464

Recent Reviews

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Darren Buls

Half the wings were either cold or so overcooked that they were inedible, paid 4.99 for 5 spoons of mac and cheese, terrible food, won't be back to this place again

Atmosphere: 5

Food: 1

Service: 3

Midnight_ Dream

They just sent my fiancé to the ER tonight. He has a severe allergy. We made it known to the waitress who said that she would inform the kitchen staff. I'm not sure if she did or not but he ended up getting a sauce that contained the ingredient he's allergic to. They tried to tell us it was the correct sauce he ordered. When they gave us another, this time it being the correct one, there was a VERY distinct difference in the smell and taste. They also tried to tell us that the sauce they handed us before didn't contain this ingredient. When looked up online, it very clearly states that ingredient is in it. Though we already knew this seeing as it's a pretty basic base for this type of sauce. We understand that many restaurants can't always accommodate allergies. But rather than committing false promises of being able to take care of the allergy and at least owning up to the mistake instead of trying to deny it, maybe next time simply explain that you can't accommodate. That would've been better cause then we could've safely found a different place to go instead of risking his health. It just angers me that we now have a hospital bill, and a safety issue and no one took accountability for it. We didn't even get an apology or an offer for any assistance. Instead when we asked for our waitress to take the first sauce back to try and see if anyone could tell us what it was we never got an answer and no manager even came out. Overall, this was a horrible and terrifying experience. Do better. Before you get someone killed.

Atmosphere: 1

Food: 1

Service: 1

Pastor Pastor

What a great spot for Lunch! And a Cold Beer!

Atmosphere: 5

Food: 5

Service: 5

Tyler Dawson

Disgusting

Atmosphere: 3

Food: 1

Service: 1

Roloff The Reenactor

I've taken a 3 year hiatus from this BW3 and have found a huge decline in customer service. I walked in and the hostess had his phone plugged into a charger sitting down and greeting me as I walked past him. Servers just hanging out not noticing any customers. I only come here anymore because of the professionalism and work ethic of Meagan, the very down to earth and old school bartender. She treats you like you are important and noticed. If she leaves I will as well. Not a threat but just letting you know how important she is to this establishment.

Atmosphere: 2

Food: 5

Service: 5

Chloe Hovenga

Hated how they gave us three ranches and only asked for one charged us for three

Atmosphere: 1

Food: 1

Service: 1

Adam Thompson

Had the traditional wings during the AYCE promotion and was extremely disappointed. Wings were small and extremely over cooked (super dry). Can't believe the cooks dont take better pride in thier cooking. The servers barley paid attention to us. Will not be returning to this location. DO BETTER BWW

Atmosphere: 3

Food: 1

Service: 1

Michael Shaw

The server was terrible. I sat and waited 10 minutes for drinks. Then no straws. Received appetizers with no plates nor silverware.
Ended up walking out....

Service: 1

Richard Pestinger

We did carryout.

Atmosphere: 5

Food: 5

Service: 5

Jolene Eischen

Service was slow. Food was ok. It was late. So maybe a bad time to eat. Expensive. Just not as good as usual.

Atmosphere: 3

Food: 3

Service: 2

Juliza A

came in for take out and dari was so pleasant to work with! she greeted me and made sure i had everything i needed. her mannerisms were on point too. thank you dari!!

Service: 5

josh mathis

Stops accepting tables at 1130.

Atmosphere: 1

Food: 1

Service: 1

Ben Morelock

Well, stopped for all you can eat wings.. Food was not very good. Wings felt like they were refroze a few times. Sauce inconsistent.

Atmosphere: 4

Food: 2

Service: 1

Matt White

I ordered through Door Dash. The food arrived in a timely manner and was the quality I expected from Buffalo Wild Wings. But the order did not have silverware, napkins, etc.

Atmosphere: 5

Food: 4

Service: 1

Tammy Larson

Awful experience! Had to ask a waiter to stop and take our order, went and got our own beverages, walked out after 30 min when we still had not gotten our food. It was not busy at all and several other tables were also having issues. One diner told us “ good luck” as he was leaving! Never again!

Atmosphere: 1

Food: 1

Service: 1

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