Subway
402 Indianhead Dr, Mason City
(641) 421-0413
Recent Reviews
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Chinese lady very rude..I will never go back there again
Atmosphere: 1
Food: 1
Service: 1
Some kid named Thomis that works there was amazing. friendly. I would def recommend it. Taking my whole family there tomorrow.
Atmosphere: 5
Food: 5
Service: 5
Very clean, quick service and food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Rude employees..
Atmosphere: 1
Service: 1
The food was good. The service was friendly and attentive.
Atmosphere: 3
Food: 3
Service: 4
How do you seriously always confuse black pepper with black olives?
Food: 1
Service: 1
We just stopped in to grab some supper and we were greeted by the rudest employee. It started with ‘what do you want’ in a barely auditable tone, followed by minimal questions regarding what we were trying to order. Then was completely ignored through the rest of our ordering process. I tried to end the experience in a positive tone in case they were having a rough night by saying ‘Thank you and have a great night’ but was met with being ignored and finger nails being picked instead. Normally I do not have issue but I can not believe the poor customer service and down right disrespect.
Atmosphere: 4
Food: 4
Service: 1
I don't know what it is about people in Mason City, but goodnight! Get happy!
Atmosphere: 3
Food: 2
Service: 2
The Subway in mason city is on Indian Head drive was a horrible experience the girl working there acting like she hated her job and was making our sandwich sloppy throwing stuff around being very rude and did not cut our subs in half or give us a bag to carry them out she seemed like she was having a fight with another employee but still that's no reason to take it out on your customers very unprofessional
Atmosphere: 1
Food: 5
Service: 1
This subway looks newer with both the interior and exterior. This subway does have the newer logo. The service here is very fast. The Staff here are friendly. I got a footlong with pepperoni, both shredded and sliced cheese, and a line on Mayo. I hope this location continues to keep the good work up.-Shy_Gun670
Food: 5
Service: 5
Restaurantji Recommends
This subway looks newer with both the interior and exterior. This subway does have the newer logo. The service here is very fast. The Staff here are friendly. I got a footlong with pepperoni, both shredded and sliced cheese, and a line on Mayo. I hope this location continues to keep the good work up.-Shy_Gun670
Food: 5
Service: 5
Always under staffed and very
Atmosphere: 4
Food: 4
Service: 1
Love the sandwiches my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Club, Sunchips Garden Salsa, Turkey Breast Salad
Employee argued kids meal don't come with applesauce or drink with menu behind them saying otherwise. Between rude staff and messed up orders, it's likely best to avoid this location.
Atmosphere: 3
Food: 3
Service: 1
Horrible service do not ever place in online order. Because if something is messed up, they will sit there and argue with you and try not to refund your money.
Atmosphere: 1
Food: 1
Service: 1
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