Taco Bell
795 4th St SW, Mason City
(641) 424-9403
Recent Reviews
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Ai overlord + shrinkflation.... killed this bell. Never going again
They have the stupid automated ai drive thru box and it’s genuinely such a pain. I just want to pick up my online order and it’s like PULLING TEETH
Atmosphere: 5
Food: 5
Service: 5
My order was correct. Food was hot. People were nice.
Atmosphere: 5
Food: 5
Service: 5
I just have to say that Krystal the GM is amazing and super sweet!! She helped us with our order, it came out fresh and hot. It didn’t even take that long to get our order, this was by far the best experience I’ve had.
Atmosphere: 5
Food: 5
Service: 5
First of all let me say fast food places are not the same anymore, I came to Taco Bell order my food it took 25 minutes just for 4 taco and a pizza not to mention paid to make those taco supreme just not to get supreme , and my Chalupa’s were hard like a rock.
Hit or miss whether they have the Baja midnight or not. They always forget to put it on their delivery truck.
Took forever to get my food through the drive thru and got the wrong order
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cheesy Gordita Crunch
We were missing half of our order, which included a burrito and 2 quesadillas. Instead of calling us and saying they weren't available, they just sent out only half of the order. When we called, they said truck hadn't come yet, which doesn't change the fact that we were still charged for an incomplete order. We were refunded through Door Dash, but this is poor customer service. If the items are unavailable, they need to be temporarily taken off of the app.
Food: 1
Service: 1
employees were distracted. food was half assed. didn’t even have forks… all the soda has no syrup. ordered a grilled cheese burrito and the cheese wasn’t even melted…
Atmosphere: 4
Food: 2
Service: 2
Horrible just Horrible it took forever to order our food then when we did they asked our name so waited about 30 minutes for them to call out wrong name so grand daughter went up to ask heaviest manager if that was order 45 and she was extremely rude the food was cold and pop was flat.
Restaurantji Recommends
Horrible attitude by gal taking our order. She needs a new line of work. Rolling her eyes when I greeted her then repeated myself. Really rude. Her drawer had no change... The gal counting the drawer was also short with us.
I send good wishes to the cook in the back. Stay clear public.
Atmosphere: 1
Food: 4
Service: 1
Horrible attitude by gal taking our order. She needs a new line of work. Rolling her eyes when I greeted her then repeated myself. Really rude. Her drawer had no change... The gal counting the drawer was also short with us.
I send good wishes to the cook in the back. Stay clear public.
Atmosphere: 1
Food: 4
Service: 1
Asked for no tomatoes. Got tomatoes. I ordered the crispy cinnamon things, didn't get those either. Didn't get a reciept so I am not getting my food. Rude person at the counter.
Atmosphere: 1
Food: 1
Service: 1
It took them to finish my order online pick up one and half minutes
Atmosphere: 5
Food: 5
Service: 5
Taco and crunches where cold and the window order taker was rude
Atmosphere: 3
Food: 2
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