Wendy's
1017 S Federal Ave, Mason City
(641) 423-8037
Recent Reviews
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You have very good burgers and a good place to eat but the fish sandwiches are terrible you think you would be able to pick out a better fish sandwich for us thank you
Terrible service to the point of being refused to even let me order for no reason. Many issues with this location including personally and as a door dasher. Wendy's food has also gone downhill in recent years.
Atmosphere: 2
Food: 3
Service: 1
I had the Chicken Lettuce Wrap and was very satisfied. The lettuce was fresh and crisp, and there was a lot of chicken.
The restaurant is very clean from the dining room to the back kitchen. The restroom felt like a sauna, and I like that very much.
It has wrap around parking lot, which includes two (2) disabled parking spots.
I love the decor, especially the "W" on the island table. There is a variety of seats from benches, islands, tables for 2 or 4 or more, round or square-shaped to a cozy soft chair beside a fireplace screen.
The staff is great - some being friendlier than the rest.
Parking: 2 disabled parking spots
Tonight I ordered a chicken blt sandwich big bag, the meal included a drink which I got, a sandwich which was not made correctly, and as the side I did the 4 piece nugget which I didn’t receive. Normally I don’t do reviews, but tonight I decided to do a review since I didn’t receive the nuggets I ordered, and when I ordered the sandwich I asked for no tomato, when I opened the wrapper for the sandwich there was no tomato, but there was a slice of onion which isn’t supposed to be on the sandwich, and there was supposed to be mayo on the sandwich and instead I got what looked like ketchup and mustard on there. I was very disappointed that I was missing part of my order, and that my sandwich had stuff on it that wasn’t supposed to be there.
Food: 2
Service: 3
This place is not good.how am I dining in and my burger is cold not to mention I ordered a cinna bon and it's hard and cold yuckkkkk.front counter lady rudeee
Atmosphere: 1
Food: 1
Service: 1
Forgot Frosty through Doordash, and it would cost me nearly 10$ with fees to have it delivered, it's ridiculous.
A large chili has shrunk so small, needed 2 larges to get enough to eat. Ordered and paid on line, yet at pickup had NOT started my order. Wendy is too expensive for the amount of product served. Fried up half pound of hamburger and dumped Wendy chili into fry pan, I did have enough to eat. No ounce size on container. Hesitate food order again. No cracker or spoon for a frosty in the sack.
Parking: Backing out from parking is dangerous as traffic flow to drive up is close behind. Hate that parking lot
Atmosphere: 1
Food: 3
Service: 2
Longest wait
Atmosphere: 1
Food: 1
Service: 1
Love sharing a Biggie Bag with my Grandson.
Parking: Plenty of parking
Kid-friendliness: Well they have kids meals, so I would say they are kid friendly.
Wheelchair accessibility: Handicap spots available
Atmosphere: 5
Food: 5
Service: 5
Food is as expected. But I went inside for 4 meals to take home. That means 4 drinks. How the he'll are they out of cup holders. Poor girl working the front was mortified as I was annoyed. That manager isn't doing the crew ANY favors letting them run out of supplies like that. Managers need to do better there.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Classic Chocolate Frosty
Restaurantji Recommends
I totally screwed up my mobile order first it got marked carry out instead of drive thru and instead of making me come in they let me stay in drive through then one of my granddaughters wanted sprite and it stayed milk and I didn't realize it and they changed it for me.
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst customer service I have ever experienced. The drive thru employee had an awful attitude and was getting my order wrong. It was ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Great breakfast croissant,will definitely be back
Atmosphere: 5
Food: 4
Service: 4
We had great service today ?. Thanks, Wendy's❤️
Atmosphere: 5
Food: 5
Service: 5
Although went here and got food a couple times the food was good until I got raw chicken twice and this is why I don't eat here that much. I love the frosties though.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Grilled Chicken Sandwich
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