I ordered 2 ham melts and a drink Emily watts was sacking my order when it was complete she throw my sack down on counter by drive thru this isn't the first time we had issues with Emily doing things to our food
Atmosphere: 1
Service: 1
Aleigha Glidewell
Pulled up to the drive-thru and wasn’t totally sure about the service after the first greeting, but things quickly turned around in the best way. Andria Gaham (hope I’m spelling that right) really brought the human side to the fast-food experience — we bonded over the freezing cold weather. She went above and beyond and surprised us with some freebies for the rough first impression, which wasn’t necessary but was incredibly kind. Great recovery and excellent customer service.
As for the food, the roast beef BBQ sandwiches had good flavor, though the centers were still cold. The mac and cheese was great. Overall, it was an okay fast-food experience with good customer service, but the cooking could use some improvement.
Atmosphere: 4
Food: 3
Service: 5
Kelly H
Two classic & Jamocha. Clean restrooms. I RANG THE HELL OUTTA THE BELL!!!9
Atmosphere: 5
Food: 5
Service: 5
Chris Lenning
Good Food, clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Alexander Meier
Was surprised that the regular milk shake was only $1.59; food was fast, hot, and didn't disappoint.
Andria took our order and she was so helpful and kind!! Thank you as it made our night after a long day of traveling!! 🙌🏻
Atmosphere: 5
Food: 5
Service: 5
Linda Hennessy
Online order to skip the wait
Atmosphere: 5
Food: 5
Service: 5
Ryan Collins
We ordered a #2 double with a drink and after waiting 15minutes in the drive thru the guy hands us an incomplete meal. We ask for our curly fries part of our meal and he says oh i didnt know you wanted a meal? Yeah thats why i said #2 not a roast beef. So hes like for waiting so long ill give it to you, but then gives us crinkle fries. Cmon arbys thats insulting. To top it off, the shake we ordered was the wrong flavor and completely melted by the time we got it.
Atmosphere: 3
Food: 3
Recommended dishes: Curly Fries
Nick
Omg I love the buffalo chicken sandwich it's a 10 out of 10 but I always poop myself at crunch the next day ps don't miss the log like me
Atmosphere: 5
Food: 5
Service: 5
John Ross
Wonderful place. The poeple in there look like there having a good time. Thank you
They no longer have a turkey sandwich so I ordered roast beef instead. The food and service were good, the tables were clean, and the restroom was fairly clean.
Atmosphere: 3
Food: 4
Service: 4
Steven Thulin
We stopped by on our way home from Omaha and the staff was so kind. The food was good and the tables were clean. It was the perfect stop to get a quick bite along our way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
andrea wolterman
Not bad. Food was really good. Would go there again soon. Thanks guys. Nickname woody
Atmosphere: 5
Food: 5
Service: 4
Prickles Hoggington
Story time. I went there kinda late on a weekday, throug the drive-thru. It was crazy hot, and when I got to the windows to pay, the employee said it would be at least 5 minutes because they had to fry some chicken for my slider. She apologized and offered to give me a cup of water while I waited since it was hot.
I commend them for letting their employees do kind things like this. The cup and water probably cost them $0.05, but the gesture and kindness made a world of difference. McDonald's used to be my go-to in Mo Valley, but now it is Arby's. I wish I had caught her name, but she was really nice and I hope she continues spreading kindness and providing amazing customer service.
I ordered 2 ham melts and a drink Emily watts was sacking my order when it was complete she throw my sack down on counter by drive thru this isn't the first time we had issues with Emily doing things to our food
Atmosphere: 1
Service: 1
Pulled up to the drive-thru and wasn’t totally sure about the service after the first greeting, but things quickly turned around in the best way. Andria Gaham (hope I’m spelling that right) really brought the human side to the fast-food experience — we bonded over the freezing cold weather. She went above and beyond and surprised us with some freebies for the rough first impression, which wasn’t necessary but was incredibly kind. Great recovery and excellent customer service.
As for the food, the roast beef BBQ sandwiches had good flavor, though the centers were still cold. The mac and cheese was great. Overall, it was an okay fast-food experience with good customer service, but the cooking could use some improvement.
Atmosphere: 4
Food: 3
Service: 5
Two classic & Jamocha. Clean restrooms. I RANG THE HELL OUTTA THE BELL!!!9
Atmosphere: 5
Food: 5
Service: 5
Good Food, clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Was surprised that the regular milk shake was only $1.59; food was fast, hot, and didn't disappoint.
Recommended dishes: Curly Fries, Double Roast Beef
Andria took our order and she was so helpful and kind!! Thank you as it made our night after a long day of traveling!! 🙌🏻
Atmosphere: 5
Food: 5
Service: 5
Online order to skip the wait
Atmosphere: 5
Food: 5
Service: 5
We ordered a #2 double with a drink and after waiting 15minutes in the drive thru the guy hands us an incomplete meal. We ask for our curly fries part of our meal and he says oh i didnt know you wanted a meal? Yeah thats why i said #2 not a roast beef. So hes like for waiting so long ill give it to you, but then gives us crinkle fries. Cmon arbys thats insulting. To top it off, the shake we ordered was the wrong flavor and completely melted by the time we got it.
Atmosphere: 3
Food: 3
Recommended dishes: Curly Fries
Omg I love the buffalo chicken sandwich it's a 10 out of 10 but I always poop myself at crunch the next day ps don't miss the log like me
Atmosphere: 5
Food: 5
Service: 5
Wonderful place. The poeple in there look like there having a good time. Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They no longer have a turkey sandwich so I ordered roast beef instead. The food and service were good, the tables were clean, and the restroom was fairly clean.
Atmosphere: 3
Food: 4
Service: 4
We stopped by on our way home from Omaha and the staff was so kind. The food was good and the tables were clean. It was the perfect stop to get a quick bite along our way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Not bad. Food was really good. Would go there again soon. Thanks guys.
Nickname woody
Atmosphere: 5
Food: 5
Service: 4
Story time. I went there kinda late on a weekday, throug the drive-thru. It was crazy hot, and when I got to the windows to pay, the employee said it would be at least 5 minutes because they had to fry some chicken for my slider. She apologized and offered to give me a cup of water while I waited since it was hot.
I commend them for letting their employees do kind things like this. The cup and water probably cost them $0.05, but the gesture and kindness made a world of difference. McDonald's used to be my go-to in Mo Valley, but now it is Arby's. I wish I had caught her name, but she was really nice and I hope she continues spreading kindness and providing amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
They have good service and fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
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