Friends don't buy friends donuts or coffee at Dunkin' donuts, they don't make donuts fresh in whouse probably frozen and warmed up and put icing on them by the way they taste, coffee hit or miss and service is very average, they're microwave sandwiches are just that.
Isabella Barrera
I like Dunkin coffee but this location makes me never want Dunkin coffee compared to the hospitality I see in competitors stores. Some of the staff, specifically the Middle Aged two employees, are just so rude. Depending on what is ordered will treat you different and act like you are wasting their time. They are also very rude when you ask simple questions. So immature compared to other places.
Frank Brunetti
100% recommend finding somewhere else to get your Dunkin fix. New location in coralville opened up and they are actually competent. Prior to that location opening I had no choice but to use this one and they are completely incompetent. 10 times out of 10 visits my order is wrong. Forced to go to that location this am 03/09/2025 and naturally, order is missing items. The employee looked at me like I was lost when I stayed at the window to check thru my order, and was less than polite when I told her that she was missing items. I will not go back to this location. The other one actually has competent employees. This location should probably be closed if they cannot find anybody to work that can read and count.
Scott Coyle
The lobby is always closed
Amy Johnson
Always have the best experience when I through the drive through to get my coffee!
James Bristol
Two times in a row that got donuts from this location and they are stale. And they say that they don't make their donuts. I guess someone else makes them for them and brings them to them. Guess I won't be getting any more from them.
Shawna Kannel
There were four employees in the building and were not offered any help trying to figure out the mobile kiosk to order. Specifically a lady with blue hair was talking to a friend our entire duration of the visit and on her phone and not preparing our food resulting in a longer wait time.
On other occasions the same male with glasses is always working and does his absolute best. I’m very appreciative.
Atmosphere: 3
Food: 3
Service: 2
kaileigh mckenna
Staff is always kind and my drink is always delish at this location!
Atmosphere: 5
Food: 5
Service: 5
Nancy Balmer
I don't know who has been making our Office's order this past week, but BRAVO! Both times my drink has been FULL, delicious, and fast! THANK YOU!
Dipen Shrestha
I had ordered pickup order from home. After reaching, I had to wait for more than 20 min for a donut and a croissant.
Nice fun little place. Obviously the food wasn’t the greatest but it’s was a nice place to stop and eat breakfast. Lots and f caffeinated drinks really helped me wake up too.
Atmosphere: 5
Food: 3
Service: 5
Gerry Dotson
Short staffed but friendly. Just my coffee is maybe correct 1 out of 5. Biggest issue
Service: 3
Thomas Rohner
Employee working was rude. With so many choices why bother going to a place who have staff with poor attitude
Service: 1
N G
typical dunkin donuts stores. The new staff is good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts, Bacon Egg and Cheese
Katti Dubinsky
These amazing humans saved me from making cookies and brownies today. Thank you for the quick work folks you are ALL appreciated.
Friends don't buy friends donuts or coffee at Dunkin' donuts, they don't make donuts fresh in whouse probably frozen and warmed up and put icing on them by the way they taste, coffee hit or miss and service is very average, they're microwave sandwiches are just that.
I like Dunkin coffee but this location makes me never want Dunkin coffee compared to the hospitality I see in competitors stores. Some of the staff, specifically the Middle Aged two employees, are just so rude. Depending on what is ordered will treat you different and act like you are wasting their time. They are also very rude when you ask simple questions. So immature compared to other places.
100% recommend finding somewhere else to get your Dunkin fix. New location in coralville opened up and they are actually competent. Prior to that location opening I had no choice but to use this one and they are completely incompetent. 10 times out of 10 visits my order is wrong. Forced to go to that location this am 03/09/2025 and naturally, order is missing items. The employee looked at me like I was lost when I stayed at the window to check thru my order, and was less than polite when I told her that she was missing items. I will not go back to this location. The other one actually has competent employees. This location should probably be closed if they cannot find anybody to work that can read and count.
The lobby is always closed
Always have the best experience when I through the drive through to get my coffee!
Two times in a row that got donuts from this location and they are stale. And they say that they don't make their donuts. I guess someone else makes them for them and brings them to them. Guess I won't be getting any more from them.
There were four employees in the building and were not offered any help trying to figure out the mobile kiosk to order. Specifically a lady with blue hair was talking to a friend our entire duration of the visit and on her phone and not preparing our food resulting in a longer wait time.
On other occasions the same male with glasses is always working and does his absolute best. I’m very appreciative.
Atmosphere: 3
Food: 3
Service: 2
Staff is always kind and my drink is always delish at this location!
Atmosphere: 5
Food: 5
Service: 5
I don't know who has been making our Office's order this past week, but BRAVO! Both times my drink has been FULL, delicious, and fast! THANK YOU!
I had ordered pickup order from home. After reaching, I had to wait for more than 20 min for a donut and a croissant.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice fun little place. Obviously the food wasn’t the greatest but it’s was a nice place to stop and eat breakfast. Lots and f caffeinated drinks really helped me wake up too.
Atmosphere: 5
Food: 3
Service: 5
Short staffed but friendly. Just my coffee is maybe correct 1 out of 5. Biggest issue
Service: 3
Employee working was rude. With so many choices why bother going to a place who have staff with poor attitude
Service: 1
typical dunkin donuts stores. The new staff is good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts, Bacon Egg and Cheese
These amazing humans saved me from making cookies and brownies today. Thank you for the quick work folks you are ALL appreciated.
Atmosphere: 5
Food: 5
Service: 5
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