Website and the schedule on their drive thru window state that this location opens up at 4am on Sunday morning. On 03/09/2025 I placed a mobile order at about 615 am so I could pick up and the restaurant was still not open. So now had to go to the other location, which means I now have two charges being pulled from my bank account. Absolutely ridiculous. Would like a corporate call to discuss this situation.
Atmosphere: 1
Food: 1
Service: 1
Scott Coyle
This place at night often looks like this, you can tell how things are going to be based on how it looks when you enter. The morning staff has it way more appropriate. They clear off the screen without having bagged the food. They are not even trying. These employees on this shift and this day must originally be from the McDonald's by Coralridge and if so that was a huge mistake. The food should have been done at 7:37, instead they took an additional 5 minutes. Then acted all high and mighty when they finally did back the items, wanted me to verify the number. Which had the food not been sitting there for over 7 minutes I wouldn't had a problem. You can't fix who's over in charge of the shift they need to be replaced. The attitude from the front end staff is ridiculous. I'll be calling the GM, the DM and corporate in the morning. On a simple order of two large fries and two McDoubles. They forgot one large fry and the other was dumped in the bag.
Atmosphere: 1
Food: 1
Service: 1
Greg Meng
This place has improved it's service pretty dramatically the past year. Good job!
Atmosphere: 3
Food: 3
Service: 4
S Grunke (Frank)
I ordered 2 McChickens no lettuce. I got 2 McChickens but lettuce and pickles were on it. Not sure how to say this but I will not be returning to this location. I expect ppl to listen and put my order in right.
Atmosphere: 5
Food: 2
Service: 5
PHILLIP KILCREASE
I was disappointed first by the long wait in the drive-thru, though there were only 2 vehicles ahead of me. After pulling over to wait for my food to be bought to me, I was given a just over half full box of fries and a warm quarter pounder. Even though my expectations weren't much higher for my local McDonald's, why do I have to drive 2 miles away to get good food and service from another McDonald's?
Food: 2
Service: 3
Recommended dishes: Quarter Pounder Hamburger
Jennifer Flammang
This was the worst experience. Do not get you can charge almost $30 for two meals. Waited 20 minutes for a take out order. We were still waiting on a big mac and one of the employee takes a big mac for her lunch and sits down and then says we need another big mac as we have been sitting there the only ones in there.Then hear her complain the buns hard so when I get mine the bun was hard as well so we gad to go back in to switch it out. My husband got two McRibs where the buns were hard as well. So had to go back to McDonalds now it has been 35 minutes. Also as my husband went to take his McRibs back someone was in trying to get tea out of the dispenser and the employee says waitI know how to get it out and takes a cup and dips it in the sweet tea dispenser and pours it in the guys cup. No way would this fly with any regulations they have to abide by for the health department. Then the employee giving my husband the refund was eating at the same time. The bathrooms also had no toilet paper and it was 10:30 in the morning. The pop also in the lobby was all flat and had no carbonation. So we had to ask from pop where they fill the drive through drinks. THIS PLACE SHOULD BE SHUT DOWN.
Atmosphere: 1
Food: 1
Service: 1
Lonnie Borseth
Service was very poor
Atmosphere: 5
Food: 5
Service: 1
Maria Mendez
very dirty, cold food, bad service, they prefer to talk than work
Atmosphere: 1
Food: 1
Service: 1
Ashley U
Closed during off hours. Waited at the drive thru window for a working employee to tell me they were closed.
Atmosphere: 1
Food: 1
Service: 1
Brad Storck
Solidly the most useless McDonald's on the planet.
If you want to wait 30 mins for a crappy sandwich go to this McDonald’s. Otherwise steer clear. They’ve been terrible for years and haven’t gotten better. I’ll never go back at this point.
Atmosphere: 1
Food: 1
Service: 1
TeAhnna Eicher
Gave me a sandwich with bacon when I requested no bacon. Then got mad when I wanted a refund and not a remake. Manager was rude and disrespectful. I wanted my coffee and hasbrown, but she refused and told me she refunded all my order and demanded I gave the other items back, even after I explained I wanted them. She told me no, because I would not let them remake the order. I asked her to refund just the sandwich and she said no.
Atmosphere: 1
Food: 1
Service: 1
sarahi Rayo
This person always serves us whenever we come here. I don't know if it's our bad luck. she is terrible, terrible, I can barely hear her and she speaks so slowly that it drives me crazy. She serves you as if you were asking for free food.
Atmosphere: 1
Food: 3
Service: 1
Sean Fish
Idiots can't even make the limited editions items, they just hand out regular ass big macs instead of the limited edition items you order
Atmosphere: 1
Food: 1
Service: 1
Mason Koller
Got to the speaker to order my food at 10:10, at 10:12 he said he would be right with me. By 10:30 I hadn’t heard anything and another guy drove around from the front and said the lights inside were off and they were closed. That guy also had an online order that he paid for and didn’t receive. Terrible service. Really bummed about this experience!!
Website and the schedule on their drive thru window state that this location opens up at 4am on Sunday morning. On 03/09/2025 I placed a mobile order at about 615 am so I could pick up and the restaurant was still not open. So now had to go to the other location, which means I now have two charges being pulled from my bank account. Absolutely ridiculous. Would like a corporate call to discuss this situation.
Atmosphere: 1
Food: 1
Service: 1
This place at night often looks like this, you can tell how things are going to be based on how it looks when you enter. The morning staff has it way more appropriate. They clear off the screen without having bagged the food. They are not even trying. These employees on this shift and this day must originally be from the McDonald's by Coralridge and if so that was a huge mistake. The food should have been done at 7:37, instead they took an additional 5 minutes. Then acted all high and mighty when they finally did back the items, wanted me to verify the number. Which had the food not been sitting there for over 7 minutes I wouldn't had a problem. You can't fix who's over in charge of the shift they need to be replaced. The attitude from the front end staff is ridiculous. I'll be calling the GM, the DM and corporate in the morning. On a simple order of two large fries and two McDoubles. They forgot one large fry and the other was dumped in the bag.
Atmosphere: 1
Food: 1
Service: 1
This place has improved it's service pretty dramatically the past year. Good job!
Atmosphere: 3
Food: 3
Service: 4
I ordered 2 McChickens no lettuce. I got 2 McChickens but lettuce and pickles were on it. Not sure how to say this but I will not be returning to this location. I expect ppl to listen and put my order in right.
Atmosphere: 5
Food: 2
Service: 5
I was disappointed first by the long wait in the drive-thru, though there were only 2 vehicles ahead of me. After pulling over to wait for my food to be bought to me, I was given a just over half full box of fries and a warm quarter pounder. Even though my expectations weren't much higher for my local McDonald's, why do I have to drive 2 miles away to get good food and service from another McDonald's?
Food: 2
Service: 3
Recommended dishes: Quarter Pounder Hamburger
This was the worst experience. Do not get you can charge almost $30 for two meals. Waited 20 minutes for a take out order. We were still waiting on a big mac and one of the employee takes a big mac for her lunch and sits down and then says we need another big mac as we have been sitting there the only ones in there.Then hear her complain the buns hard so when I get mine the bun was hard as well so we gad to go back in to switch it out. My husband got two McRibs where the buns were hard as well. So had to go back to McDonalds now it has been 35 minutes. Also as my husband went to take his McRibs back someone was in trying to get tea out of the dispenser and the employee says waitI know how to get it out and takes a cup and dips it in the sweet tea dispenser and pours it in the guys cup. No way would this fly with any regulations they have to abide by for the health department. Then the employee giving my husband the refund was eating at the same time. The bathrooms also had no toilet paper and it was 10:30 in the morning. The pop also in the lobby was all flat and had no carbonation. So we had to ask from pop where they fill the drive through drinks. THIS PLACE SHOULD BE SHUT DOWN.
Atmosphere: 1
Food: 1
Service: 1
Service was very poor
Atmosphere: 5
Food: 5
Service: 1
very dirty, cold food, bad service, they prefer to talk than work
Atmosphere: 1
Food: 1
Service: 1
Closed during off hours. Waited at the drive thru window for a working employee to tell me they were closed.
Atmosphere: 1
Food: 1
Service: 1
Solidly the most useless McDonald's on the planet.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you want to wait 30 mins for a crappy sandwich go to this McDonald’s. Otherwise steer clear. They’ve been terrible for years and haven’t gotten better. I’ll never go back at this point.
Atmosphere: 1
Food: 1
Service: 1
Gave me a sandwich with bacon when I requested no bacon. Then got mad when I wanted a refund and not a remake. Manager was rude and disrespectful. I wanted my coffee and hasbrown, but she refused and told me she refunded all my order and demanded I gave the other items back, even after I explained I wanted them. She told me no, because I would not let them remake the order. I asked her to refund just the sandwich and she said no.
Atmosphere: 1
Food: 1
Service: 1
This person always serves us whenever we come here. I don't know if it's our bad luck. she is terrible, terrible, I can barely hear her and she speaks so slowly that it drives me crazy. She serves you as if you were asking for free food.
Atmosphere: 1
Food: 3
Service: 1
Idiots can't even make the limited editions items, they just hand out regular ass big macs instead of the limited edition items you order
Atmosphere: 1
Food: 1
Service: 1
Got to the speaker to order my food at 10:10, at 10:12 he said he would be right with me. By 10:30 I hadn’t heard anything and another guy drove around from the front and said the lights inside were off and they were closed. That guy also had an online order that he paid for and didn’t receive. Terrible service. Really bummed about this experience!!
Atmosphere: 1
Food: 1
Service: 1
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