This is the best Jimmy Johns I have ever been to! Our lunch order today was perfect, fresh, and absolutely delicious!! Norwalk is my new Jimmy Johns go to!!!!!
Atmosphere: 5
Food: 5
Service: 5
Paul
Drive-thru is fast. The food is good, not great. Sometimes, they skimpy with the meat.
Atmosphere: 3
Food: 4
Service: 3
Paul Madison
Drive-thru is fast. The food is good, not great. Sometimes, they skimpy with the meat.
Atmosphere: 3
Food: 4
Service: 3
Alex Cox
Ordered lunch and got 2 sandwiches it took 45+ minutes to be delivered. Thanks to the slowness I did not get to eat lunch during my designated lunch break. If you need quick delivery don't go here
Denny Ponx
Stopped for lunch. Very good food.
Atmosphere: 5
Food: 5
Service: 5
Michelle Evans
I frequent jimmy johns .I've been to several in des Moines but the location in Norwalk iowa is hands down has the nicest employees every time and their sandwiches are the
Atmosphere: 5
Food: 5
Service: 5
Zana Tripp
dude. i have gone here multiple times and i have gotten a slim jim with ham, cheese, lettuce, tomato, and mayo and what not but JOSH takes in my order for a slim jim and all i get is just ham and cheese? and he says that the way it is but i guess i have been getting it “wrong” this whole time. it’s only josh that does it. i don’t get it
Atmosphere: 4
Food: 3
Service: 3
Cheryl Simpson
I’ve purchased several items on the menu since this location opened in Norwalk and the folks here have consistently done a wonderful job, in my experience. Both food (fresh, neatly prepared/packaged) and service (timely, courteous) have been fantastic each visit. The manager should be proud of this team and the products and service provided. Thank you everyone!
Atmosphere: 5
Food: 5
Service: 5
Kelli Brooker
Excellent sandwiches.
Food: 5
Jasmine Galvan
Manager couldn’t take a 100$ billPlus messed my sandwich up the night before!!! Turkey Tom asked no tomatoes and got cheese and onion on it instead like whattt???? I go in and asked who worked and for a manager and they all looked at me like I was wrong!!! Dude lit couldn’t explain to me or offer me a discount nothin!!!! Prolly should do drugs if you can’t functions bud plus no hair nets on facial hair or long greasy pony tails yuckkkkkk
Omg I was just in jimmy best service ever they made my sandwich perfect fast and it tasted so amazing and that manager guy with the pony tail is the most nicest guy ever and I love his pony tail I love that everybody is hygienic, clean and safe love this jimmy johns and they work so well as a team you can just see it and every time I have gone here they are Always so nice and do everything so well thanks for suggesting me to such a perfect jimmy johns @jasmine Galvan.
Atmosphere: 5
Food: 5
Service: 5
Angelino Auts
Put in a door dash order at 8:40pm and they didn’t even have the decency to cancel the order before closing and it’s 9:32 and they still haven’t cancelled it or refunded
Atmosphere: 1
Food: 1
Service: 1
Jillian Hammond
Very very slow. Waited 30 minutes in line of 3 people. I waited forever for my order. Didn’t ask what chips we wanted. Overcharged us 19 dollars for a sandwich and drink and chips.
Atmosphere: 3
Food: 5
Service: 1
Jennifer Grandquist
Freaky fast and always consistent! Love the unwiches.
Atmosphere: 5
Food: 5
Service: 5
Stephen Chamberland
Worst customer service I have ever experienced. They delivered to the wrong house. Ok no big deal. An hour later we called they rushed the sandwiches out. Everything was wrong. We called to have them remade and the manager on duty was disrespectful, rude and combative. After waiting nearly 2 hours we had sandwiches that had next to no meat, missing ingredients and a manager who would not make anything right. Your making sandwiches not saving lives, whether your busy or not. Making excuses and telling off a customer because you made a mistake and refused to make it right is out of this world. The delivery driver was great. Apologetic and made sure we knew how sorry he was. You should look to have him train your manager on customer service.
This is the best Jimmy Johns I have ever been to! Our lunch order today was perfect, fresh, and absolutely delicious!! Norwalk is my new Jimmy Johns go to!!!!!
Atmosphere: 5
Food: 5
Service: 5
Drive-thru is fast. The food is good, not great. Sometimes, they skimpy with the meat.
Atmosphere: 3
Food: 4
Service: 3
Drive-thru is fast. The food is good, not great. Sometimes, they skimpy with the meat.
Atmosphere: 3
Food: 4
Service: 3
Ordered lunch and got 2 sandwiches it took 45+ minutes to be delivered. Thanks to the slowness I did not get to eat lunch during my designated lunch break. If you need quick delivery don't go here
Stopped for lunch. Very good food.
Atmosphere: 5
Food: 5
Service: 5
I frequent jimmy johns .I've been to several in des Moines but the location in Norwalk iowa is hands down has the nicest employees every time and their sandwiches are the
Atmosphere: 5
Food: 5
Service: 5
dude. i have gone here multiple times and i have gotten a slim jim with ham, cheese, lettuce, tomato, and mayo and what not but JOSH takes in my order for a slim jim and all i get is just ham and cheese? and he says that the way it is but i guess i have been getting it “wrong” this whole time. it’s only josh that does it. i don’t get it
Atmosphere: 4
Food: 3
Service: 3
I’ve purchased several items on the menu since this location opened in Norwalk and the folks here have consistently done a wonderful job, in my experience. Both food (fresh, neatly prepared/packaged) and service (timely, courteous) have been fantastic each visit. The manager should be proud of this team and the products and service provided. Thank you everyone!
Atmosphere: 5
Food: 5
Service: 5
Excellent sandwiches.
Food: 5
Manager couldn’t take a 100$ billPlus messed my sandwich up the night before!!! Turkey Tom asked no tomatoes and got cheese and onion on it instead like whattt???? I go in and asked who worked and for a manager and they all looked at me like I was wrong!!! Dude lit couldn’t explain to me or offer me a discount nothin!!!! Prolly should do drugs if you can’t functions bud plus no hair nets on facial hair or long greasy pony tails yuckkkkkk
Service: 1
Restaurantji Recommends
Omg I was just in jimmy best service ever they made my sandwich perfect fast and it tasted so amazing and that manager guy with the pony tail is the most nicest guy ever and I love his pony tail I love that everybody is hygienic, clean and safe love this jimmy johns and they work so well as a team you can just see it and every time I have gone here they are Always so nice and do everything so well thanks for suggesting me to such a perfect jimmy johns @jasmine Galvan.
Atmosphere: 5
Food: 5
Service: 5
Put in a door dash order at 8:40pm and they didn’t even have the decency to cancel the order before closing and it’s 9:32 and they still haven’t cancelled it or refunded
Atmosphere: 1
Food: 1
Service: 1
Very very slow. Waited 30 minutes in line of 3 people. I waited forever for my order. Didn’t ask what chips we wanted. Overcharged us 19 dollars for a sandwich and drink and chips.
Atmosphere: 3
Food: 5
Service: 1
Freaky fast and always consistent! Love the unwiches.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service I have ever experienced. They delivered to the wrong house. Ok no big deal. An hour later we called they rushed the sandwiches out. Everything was wrong. We called to have them remade and the manager on duty was disrespectful, rude and combative. After waiting nearly 2 hours we had sandwiches that had next to no meat, missing ingredients and a manager who would not make anything right. Your making sandwiches not saving lives, whether your busy or not. Making excuses and telling off a customer because you made a mistake and refused to make it right is out of this world. The delivery driver was great. Apologetic and made sure we knew how sorry he was. You should look to have him train your manager on customer service.
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