West Lake Bar & Grill
777 Casino Dr, Osceola
(641) 342-9511
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Dried out cheap cheap frozen hamburger patties and hotdogs on the buffet and that's the main items on the buffet on Friday's the only other meat option is chicken and almost everything else is deep fried. I can't understand why they cant at least make fresh patties. The food here is really bad
Atmosphere: 3
Food: 1
Service: 3
Food was just warm not hot couldn’t get a server to get me anything to drink when I went to get more food they took everything off of my table while I was gone very bad place
Atmosphere: 2
Food: 2
Service: 1
Their buffet used to be good when it was a buffet but now they are using Chafing dishes and calling it a buffet. The chef is over paid for the food he is putting out. He is so lazy that everything he is so called cooking is prepared or warm in a bag. I was once an omelet cooker and if he is a chef he should know that you put the cheese in the middle of the omelet before you fold it. Put as soon as he puts the raw egg in he puts the cheese right in on the raw egg That is definitely not the right way to make an omelette so I don’t know where he went to culinary art school at but they didn’t teach him that they’re so I’m guessing he has no training I could Go on just don’t waste your time going there
Atmosphere: 1
Food: 1
Service: 1
The place looks great and it likely the best "date" restaurant in town. The service is friendly but thr refills are quite slow. THe food just doesn't match the sheik decor as it is not great. The overall theme seems to be overcooking everything from salmon to steak to lobster.
Atmosphere: 5
Food: 2
Service: 3
Been 7 or 8 yrs since last time I ate here. The food use to be great large buffet.Last night thought it be the same. Apparently a few yrs ago the remodeled and close the buffet part in.You can still get buffer but its all in warmers. I figured give it try again. Let's just say I will never do the buffet ever again. The Catfish was chewy pork loin was dry and all of the food was just above room temperature/luke warm.I wish I would have went with the bucket of crab legs.Would not recommend the buffet.
Atmosphere: 3
Food: 1
Service: 4
My husband and I had been so curious about this casino and what there restaurant has to offer. We came here to celebrate our anniversary expecting for a good food and ambiance but I guess expectations vs reality always suck. The restaurant looks kinda fancy but the food was terrible. Food selection was printed on a piece of paper which was very disappointing because there was nothing really to choose from (a diner could’ve had more selection than this place). Flies are everywhere, food servers looks disgusting. I don’t recommend anybody to spend there money here. If there is a 0 I would rate this place a 0. Will never go back to this place again.
Atmosphere: 1
Food: 1
Service: 1
Quiet for a casino but nice. I would really like it if it didn't smell of cigarettes.
Atmosphere: 4
Food: 4
Service: 4
I would have given a 0 star but that isn't available. The waitress sucked. While she wasn't the worst, she came close. I have had better ones. My hubby & I ordered 2 pepsi drinks & 2 cheese burgers. I guess that wasn't a simple order to take. It took 20+ minutes for drinks to get brought to my table. Then another 45 minutes for the burgers. I would understand if they were busy, but they had 4 other 2 people tables for 4 pm at a casino. Once food arrived... that's all it really was, food to eat. The bread has this weird twang to it (it's not sour dough) & had no flavor. The patties were just like eating at McDonald's. The sodas had no carbination. The fries were great though! Not worth $30 what so ever. I most likely won't ever come back. I did leave the waitress a nice tip as I am not a hateful "Karen" lol. On a plus side, I spent $100 in the casino & won it + $65 back - that paid for the food. It wasn't a complete waste of time. I see why it's a 1 star though.
Wheelchair accessibility: I am in a wheel chair. It has lots of room.
service was terrible, food was terrible. you figure for the pricing and the atmosphere it would've been a lot better. but couldn't even finish my food it was just terrible and had to wait almost an hour just to even get drinks. would not come to this again.
Atmosphere: 5
Food: 1
Service: 1
I stopped in for dinner on Friday it was busy but the food was hot and fresh and the server was helpful with suggestions. I will definitely be back.
Restaurantji Recommends
Breakfast buffet limited, not hot, not flavorful or good. Coffee was not good. Service was slow and we were one of three tables. Bacon was barely cooked. We’ve had cheap hotel complimentary continental breakfasts that were way better instead we were charged $13 a piece.
We were seated in a high traffic area next to the kitchen entrance which was not pleasant for sight or conversation. The prime rib was juicy and delicious. The sides were mediocre and the service was reasonable. It's a decent place to dine while staying in the hotel.
Security guard is on a power trip! Watch out for him if you've been drinking a few he's mean! Overpriced for janky hotel rooms that smell like cigarettes.Charged me $280 for a regular king bed room.
The single room was pretty nice.
Always friendly hotel check-in and love the lower level rooms. Great place to and stay and have fun!
Loading...