West Lake Bar & Grill

777 Casino Dr, Osceola
(641) 342-9511

Recent Reviews

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Coral Marquez

We're staying at the hotel for the Hinderland 2025 festival this weekend and stopped by for dinner. Our server, Kimberly, was super friendly and attentative! We were sat within a minute of getting to the restaurant and the food came out less than 10 minutes after ordering. The food was delicious with juicy chicken and beef and perfectly cooked fries and bacon. I am definitely looking forward to eating here this weekend!

Atmosphere: 5

Food: 5

Service: 5

Jeff Cordes

Great little casino bar. Food was good service was good. Sabrina was great.

Atmosphere: 5

Food: 5

Service: 5

Ryan Eugene

Meal was very good. Solid beer selection. Service was very nice and welcoming.

Atmosphere: 4

Food: 4

Service: 4

Amber Lynn

This place has been awful since we got here. We were completely ignored when we walked in. The hostess was extremely short with us. The ser er was OK and the bartender was okay. But I. Not impressed with the experience at all.

Atmosphere: 5

Food: 1

Service: 1

Brandon Darnold

Breakfast buffet. 65 dollars for 2 adults 3 kids.
Same exact stuff we get at holiday inn when we stay there.
Go somewhere else and spend the money
Village inn doesnt even cost that much and 100% better food.
This is literally cheap hotel food and they charge you double.
Dinner buffet wasnt terrible. Wasnt the best either.
But both servers were amazing.

Atmosphere: 3

Food: 1

Service: 4

vicki hannan

Dot, Judy, Abby, and Misty are super sweet, helpful and always happy to help!

Atmosphere: 5

Food: 5

Service: 5

Michael Scott

Food is GOD AWFUL, from Texas driving to Wisconsin and stopped for a bite, all and I mean all of the food isn't even hot it's as if they let it sit out for hours! Genuinely suprised they are still open .

Atmosphere: 2

Food: 1

Service: 2

Sara Medina

Dried out cheap cheap frozen hamburger patties and hotdogs on the buffet and that's the main items on the buffet on Friday's the only other meat option is chicken and almost everything else is deep fried. I can't understand why they cant at least make fresh patties. The food here is really bad

Atmosphere: 3

Food: 1

Service: 3

Thomas Davis

Food was just warm not hot couldn’t get a server to get me anything to drink when I went to get more food they took everything off of my table while I was gone very bad place

Atmosphere: 2

Food: 2

Service: 1

Josh

Their buffet used to be good when it was a buffet but now they are using Chafing dishes and calling it a buffet. The chef is over paid for the food he is putting out. He is so lazy that everything he is so called cooking is prepared or warm in a bag. I was once an omelet cooker and if he is a chef he should know that you put the cheese in the middle of the omelet before you fold it. Put as soon as he puts the raw egg in he puts the cheese right in on the raw egg That is definitely not the right way to make an omelette so I don’t know where he went to culinary art school at but they didn’t teach him that they’re so I’m guessing he has no training I could Go on just don’t waste your time going there

Atmosphere: 1

Food: 1

Service: 1

JP Allen

The place looks great and it likely the best "date" restaurant in town. The service is friendly but thr refills are quite slow. THe food just doesn't match the sheik decor as it is not great. The overall theme seems to be overcooking everything from salmon to steak to lobster.

Atmosphere: 5

Food: 2

Service: 3

PJ Veenstra

Been 7 or 8 yrs since last time I ate here. The food use to be great large buffet.Last night thought it be the same. Apparently a few yrs ago the remodeled and close the buffet part in.You can still get buffer but its all in warmers. I figured give it try again. Let's just say I will never do the buffet ever again. The Catfish was chewy pork loin was dry and all of the food was just above room temperature/luke warm.I wish I would have went with the bucket of crab legs.Would not recommend the buffet.

Atmosphere: 3

Food: 1

Service: 4

Cloie Ann Johnson

My husband and I had been so curious about this casino and what there restaurant has to offer. We came here to celebrate our anniversary expecting for a good food and ambiance but I guess expectations vs reality always suck. The restaurant looks kinda fancy but the food was terrible. Food selection was printed on a piece of paper which was very disappointing because there was nothing really to choose from (a diner could’ve had more selection than this place). Flies are everywhere, food servers looks disgusting. I don’t recommend anybody to spend there money here. If there is a 0 I would rate this place a 0. Will never go back to this place again.

Atmosphere: 1

Food: 1

Service: 1

Dan Gray

Quiet for a casino but nice. I would really like it if it didn't smell of cigarettes.

Atmosphere: 4

Food: 4

Service: 4

N B-S

I would have given a 0 star but that isn't available. The waitress sucked. While she wasn't the worst, she came close. I have had better ones. My hubby & I ordered 2 pepsi drinks & 2 cheese burgers. I guess that wasn't a simple order to take. It took 20+ minutes for drinks to get brought to my table. Then another 45 minutes for the burgers. I would understand if they were busy, but they had 4 other 2 people tables for 4 pm at a casino. Once food arrived... that's all it really was, food to eat. The bread has this weird twang to it (it's not sour dough) & had no flavor. The patties were just like eating at McDonald's. The sodas had no carbination. The fries were great though! Not worth $30 what so ever. I most likely won't ever come back. I did leave the waitress a nice tip as I am not a hateful "Karen" lol. On a plus side, I spent $100 in the casino & won it + $65 back - that paid for the food. It wasn't a complete waste of time. I see why it's a 1 star though.

Wheelchair accessibility: I am in a wheel chair. It has lots of room.

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