Didn't think the reviews were true but whoever the employee is with the chin beard and dark brown hair, actually needs replaced by someone more respectful. Take your business elsewhere.
Service: 1
Cynthia Bjornson
Menu was broken ,place was run down.
Atmosphere: 1
Food: 3
Service: 3
cassie hopkins
Ottumwa Burger King has an amazing staff that always goes above and beyond for all the customers! The head manager is the most kind person you could ever meet!
Atmosphere: 5
Food: 5
Service: 5
Jesse Trey
Hadn't come back for over a month then I finally decided to start coming again to give them another chance. I Don't know what inadequacies in this shift leads personal life he must have to feel like he needs to actively provoke people by chasing them down just to try to talk down to them with cute remarks, but it's unappreciated and highly unfit behavior for someone who's supposed to set an example for customer service.I take it most people just ignore it, however it just shows how little this particular shift lead actually cares when it comes to their interactions with customers. Like it's really sad when you weren't even a part of taking my order to feel the need to chase after me, and attempt belittling a guy as he's headed to his car and then lock the door and hide away. Didn't even eat what i ordered for concern with it being tampered with. Especially after he'd been warned and corrected by another manager last time. It's called respect for your customers and it's clearly not a value this branch holds in high esteem, but I suggest something be changed. Starting with him.
Service: 1
Ryder Scott
Brayden was chill. Get this man a raise ong ong bro.
Atmosphere: 5
Food: 5
Service: 5
Skylar Gladson
Good food but not on the cheap side.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Original Chicken Sandwich, Frys and Onion Rings, Bacon \u0026 Cheese Whopper, Frisco Burger Deluxe Hamburger
Jaime Barraza
M good place clean and comfortable 👌
Atmosphere: 4
Food: 4
Service: 4
Patti Clark
I ordered a Texas Whopper that was supposed to have 2 burgers, cheese, lettuce, onion, pickle, jalapeño slices, bar-b-q sauce and mayo. The sandwich I got was 1cold burnt patties, no jalapeño, no Bbq sauce, tomatoes were chopped instead of sliced, and cold fries. The other 2 sandwiches were also cold and burnt with cold fries. I sure won’t be going back. I wouldn’t even give this place any stars if I didn’t have to.
Atmosphere: 1
Food: 1
Service: 1
Alex Brown
Well, won't be spending anymore money here since it's too hard to say no problem or take your time or even ok when someone asks if they can have just a minute to look at the menu, and instead just stays silent. Also too hard to put cheese on a sandwich 3 times in a row. Not sure why businesses put a rude person in charge of taking orders.
Atmosphere: 4
Food: 3
Service: 1
Jacob Robertson
Long drive thru wait and the grease used for the potatoes hasn't been changed in some time. The potato rounds were inedible. Customer service was atrocious. Very rude.
When I order food online, it means I want to skip the line. When I went to pick up my food after a 5 minute drive. I'm told they don't start the order till you get there, so that means that everyone in front of you gets waited on before my online order. That isn't the point of online ordering. NOT impressed!!!
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Hamburger
sniperwolf075
Very clean restaurant, was greated quickly and promptly, got good hot food very fast with no complaints!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Sausage Egg and Cheese Biscuit
hailey bates
It is what you'd expect from a bk, the playground needs updated tho for sure
Kid-friendliness: The playground says it is for children up to 11 but I assure you an 11 year old would more than likely be bored? my 5 year old gets bored there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
christian channell
Good service, good food. Got screamed at by a random grown man in the bathroom. Pretty good other then that
Didn't think the reviews were true but whoever the employee is with the chin beard and dark brown hair, actually needs replaced by someone more respectful. Take your business elsewhere.
Service: 1
Menu was broken ,place was run down.
Atmosphere: 1
Food: 3
Service: 3
Ottumwa Burger King has an amazing staff that always goes above and beyond for all the customers! The head manager is the most kind person you could ever meet!
Atmosphere: 5
Food: 5
Service: 5
Hadn't come back for over a month then I finally decided to start coming again to give them another chance. I Don't know what inadequacies in this shift leads personal life he must have to feel like he needs to actively provoke people by chasing them down just to try to talk down to them with cute remarks, but it's unappreciated and highly unfit behavior for someone who's supposed to set an example for customer service.I take it most people just ignore it, however it just shows how little this particular shift lead actually cares when it comes to their interactions with customers. Like it's really sad when you weren't even a part of taking my order to feel the need to chase after me, and attempt belittling a guy as he's headed to his car and then lock the door and hide away. Didn't even eat what i ordered for concern with it being tampered with. Especially after he'd been warned and corrected by another manager last time. It's called respect for your customers and it's clearly not a value this branch holds in high esteem, but I suggest something be changed. Starting with him.
Service: 1
Brayden was chill. Get this man a raise ong ong bro.
Atmosphere: 5
Food: 5
Service: 5
Good food but not on the cheap side.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Original Chicken Sandwich, Frys and Onion Rings, Bacon \u0026 Cheese Whopper, Frisco Burger Deluxe Hamburger
M good place clean and comfortable 👌
Atmosphere: 4
Food: 4
Service: 4
I ordered a Texas Whopper that was supposed to have 2 burgers, cheese, lettuce, onion, pickle, jalapeño slices, bar-b-q sauce and mayo. The sandwich I got was 1cold burnt patties, no jalapeño, no Bbq sauce, tomatoes were chopped instead of sliced, and cold fries. The other 2 sandwiches were also cold and burnt with cold fries. I sure won’t be going back. I wouldn’t even give this place any stars if I didn’t have to.
Atmosphere: 1
Food: 1
Service: 1
Well, won't be spending anymore money here since it's too hard to say no problem or take your time or even ok when someone asks if they can have just a minute to look at the menu, and instead just stays silent. Also too hard to put cheese on a sandwich 3 times in a row. Not sure why businesses put a rude person in charge of taking orders.
Atmosphere: 4
Food: 3
Service: 1
Long drive thru wait and the grease used for the potatoes hasn't been changed in some time. The potato rounds were inedible. Customer service was atrocious. Very rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When I order food online, it means I want to skip the line. When I went to pick up my food after a 5 minute drive. I'm told they don't start the order till you get there, so that means that everyone in front of you gets waited on before my online order. That isn't the point of online ordering. NOT impressed!!!
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Hamburger
Very clean restaurant, was greated quickly and promptly, got good hot food very fast with no complaints!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Sausage Egg and Cheese Biscuit
It is what you'd expect from a bk, the playground needs updated tho for sure
Kid-friendliness: The playground says it is for children up to 11 but I assure you an 11 year old would more than likely be bored? my 5 year old gets bored there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
Good service, good food. Got screamed at by a random grown man in the bathroom. Pretty good other then that
Atmosphere: 1
Food: 5
Service: 5
Kid-friendliness: Has a cute play area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon & Cheese Whopper Sandwich, French Fries, Whopper Patty
Loading...