Courtside Bar & Grill
2511 N Court St, Ottumwa
(641) 226-5002
Recent Reviews
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My husband, who worked for PFG, was given Maria Clark's phone number for personal reasons by Kelly, the sales representative for this business. I think it's not very professional. Although I'm sure the food is delicious, I would never do business with this establishment ever after this tactless and juvenile behavior.
Best burgers I have ever eaten!
I eat here often, I have never had a bad meal. Staff are friendly and the service is top notch.
Every time myself and co workers go here, they are NEVER fully staffed. They claim they ARE FULLY STAFFED. But aren’t. Food is always good. Cook during the day is pretty slow. Need some more cooks
Great food and service
Great food. Stopped by after a Tuesday night ballgame. Everyone left very satisfied with their meal.
Constructive criticism for an establishment that has great food, but they are sorely lacking in customer service from staff…
I am new to the area and I used to be a co-owner at a bar and grill like this.
I have a couple of unsolicited pieces of advice …
When you tell a person a to go order will be ready in 20 minutes, and then you show up and it’s another 20 minutes…
PLEASE give the customer the option of water or a soft drink or some tea while they wait?!.
It doesn’t cost you anything to make sure that they are a returning customer, with just a little bit of effort?!.
Also, don’t tie the 2 Go bag; especially when the meal has taken so long?!.
The customer wants to check and make sure that it’s accurate and then they can tie their own bag…
It promotes empowerment to the customer, and then if there’s ever a mistake, and they get ALL THE WAY home and have to untie the bag…you could’ve prevented that, by allowing the bag to be open at the bar, and you could say, “please check and make sure everything is right”?!.
*The girl you had behind the counter that came on shift late; I called in my meal at 6:15. I got to the bar at 6:40. I did not leave the bar until just after 7 PM.
Do better…
Or…
The place across the street will put you out of business?!.
I love your food, but your staff needs some leadership!
Atmosphere: 3
Food: 4
Service: 1
Great time Everytime!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Mozzarella Sticks
Everything is great especially Kala
Atmosphere: 5
Service: 5
Slowest service ever. Very loud
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Service was awful! My friend and I were ID’d which we have no problem with. Was questioned about them possibly being fake. Bartender was frustrated with us because she couldn’t prove they were fake. Served us 1 drink and refused to look in our direction the rest of the night (we were sitting at the bar). Watched them served under aged individuals without ID’ing them. Very disappointed
Service: 1
Nice environment. The owner?
Atmosphere: 5
Food: 5
Service: 5
Great food and great staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwestern Burger
I loved it
Atmosphere: 5
Food: 5
Service: 5
The food is good and I think that it deserves a 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
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