The food here is usually good, however on MULTIPLE occasions I have ordered on the app for a specific time and it’s taken 30 min AFTER the time to receive my food. I also gave an ASAP web order 30 minutes before picking up and it still wasn’t done and had to wait. This store really needs to work on their app service. The walk in service sometimes has a shorter wait time but not guaranteed . Be prepared to wait 30 minutes regardless of how you order.
Edit from my most recent order - paid extra for an additional meat and it was not included, cheese was on it instead. I live 30+ minutes away. Glad I am not lactose intolerant…. Please do better
Atmosphere: 2
Food: 4
Service: 1
Natalie Bohrn
How many times does it take to make a #5 with ONLY LETTUCE? The last time I was here it took 3 different sandwiches to get the right one. This time I get handed a pick up order, then brought my order to look in the bag and there’s an entire ranch open and all over everything. He comes back to the window and said “what did we mess up this time?” I said “there’s a ranch open and all over everything.” He said to his coworkers “guys what are we even doing?!” Proceeds to shut the window walk away and was laughing about it. He adds cookies in the bag for the “inconvenience” then to open my sandwich to it to be wrong and me having to go back AGAIN. Go back in to get the sandwich remade and the guy just try’s to offer more cookies. I’m sorry but even after trying to give me free cookies, how does that change anything? I worked at jimmy John’s for many years and it is not hard to make a sandwich THE CORRECT WAY THE FIRST TIME! Seems like everyone there needs to be retrained on how to make a sandwich PROPERLY.
Atmosphere: 2
Food: 1
Service: 1
David “Judgeman”
Sat in the drive through for 30 minutes with 1 other customer. For 2 sandwiches.
Atmosphere: 1
Food: 3
Service: 1
Adam Bowling
Went through the drive through tonight, got home and realized my order was wrong, called back to the store and told Chris what happened, he had someone drive me a new sandwich across town for the mistake. They didnt have to do that but he did, great service.
Atmosphere: 5
Food: 5
Service: 5
Shawn
I'm sorry I did a review and some how it was wrong these guys were good maybe not as organized as the one in Kirksville but still very good sorry about the goof up
Atmosphere: 3
Food: 4
Service: 4
stomp442 slayer
It’s ok
Spider Animations
Oh my god I would marry this place if it was human I love you so much jimmy johns. All their ingredients are fresh as fuq and everyone needs to go here ATLEAST ONCE
Parking: It’s fine, I don’t drive??
Atmosphere: 5
Food: 5
Service: 5
Dan Quinn
Only got partial order. Paid for potato salad and it wasn’t in the bag.
Atmosphere: 2
Food: 4
Service: 2
Jared Screechfield
Good service, workers joked with me as I was ordering, food was made fast and was right.
Atmosphere: 5
Food: 5
Service: 5
Carol Sexton-White
I always get their #2 with cheese as an Unwich. It's like a hand-held salad! Delicious!
Ordering and receiving sandwich was easy and fast. Unfortunately I am not a fan of the bread and it was overall a bland sandwich, no flavor, no spices, couldn't even taste the avocado. If you like plain sandwiches this place is for you!
Alexander Steines
3rd time in a row - Turkey Tom ordered without tomatoes and mayonnaise....every time we get home (30 min drive) my wife discovers her Turkey Tom has mayonnaise. Ruins it unfortunately. Triple confirm orders if out of the ordinary.
Kelsi Keith-Rusch
I was extremely impressed with the customer service I received today. The lady taking my order went above and beyond to get my order delivered. I highly recommend.
The food here is usually good, however on MULTIPLE occasions I have ordered on the app for a specific time and it’s taken 30 min AFTER the time to receive my food. I also gave an ASAP web order 30 minutes before picking up and it still wasn’t done and had to wait. This store really needs to work on their app service. The walk in service sometimes has a shorter wait time but not guaranteed . Be prepared to wait 30 minutes regardless of how you order.
Edit from my most recent order - paid extra for an additional meat and it was not included, cheese was on it instead. I live 30+ minutes away. Glad I am not lactose intolerant…. Please do better
Atmosphere: 2
Food: 4
Service: 1
How many times does it take to make a #5 with ONLY LETTUCE? The last time I was here it took 3 different sandwiches to get the right one. This time I get handed a pick up order, then brought my order to look in the bag and there’s an entire ranch open and all over everything. He comes back to the window and said “what did we mess up this time?” I said “there’s a ranch open and all over everything.” He said to his coworkers “guys what are we even doing?!” Proceeds to shut the window walk away and was laughing about it. He adds cookies in the bag for the “inconvenience” then to open my sandwich to it to be wrong and me having to go back AGAIN. Go back in to get the sandwich remade and the guy just try’s to offer more cookies. I’m sorry but even after trying to give me free cookies, how does that change anything? I worked at jimmy John’s for many years and it is not hard to make a sandwich THE CORRECT WAY THE FIRST TIME! Seems like everyone there needs to be retrained on how to make a sandwich PROPERLY.
Atmosphere: 2
Food: 1
Service: 1
Sat in the drive through for 30 minutes with 1 other customer. For 2 sandwiches.
Atmosphere: 1
Food: 3
Service: 1
Went through the drive through tonight, got home and realized my order was wrong, called back to the store and told Chris what happened, he had someone drive me a new sandwich across town for the mistake. They didnt have to do that but he did, great service.
Atmosphere: 5
Food: 5
Service: 5
I'm sorry I did a review and some how it was wrong these guys were good maybe not as organized as the one in Kirksville but still very good sorry about the goof up
Atmosphere: 3
Food: 4
Service: 4
It’s ok
Oh my god I would marry this place if it was human I love you so much jimmy johns. All their ingredients are fresh as fuq and everyone needs to go here ATLEAST ONCE
Parking: It’s fine, I don’t drive??
Atmosphere: 5
Food: 5
Service: 5
Only got partial order. Paid for potato salad and it wasn’t in the bag.
Atmosphere: 2
Food: 4
Service: 2
Good service, workers joked with me as I was ordering, food was made fast and was right.
Atmosphere: 5
Food: 5
Service: 5
I always get their #2 with cheese as an Unwich. It's like a hand-held salad! Delicious!
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Ordering and receiving sandwich was easy and fast. Unfortunately I am not a fan of the bread and it was overall a bland sandwich, no flavor, no spices, couldn't even taste the avocado. If you like plain sandwiches this place is for you!
3rd time in a row - Turkey Tom ordered without tomatoes and mayonnaise....every time we get home (30 min drive) my wife discovers her Turkey Tom has mayonnaise. Ruins it unfortunately. Triple confirm orders if out of the ordinary.
I was extremely impressed with the customer service I received today. The lady taking my order went above and beyond to get my order delivered. I highly recommend.
Barely hella bitchin
Always have great service with this location
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