Jimmy John's

1137 N Quincy Ave, Ottumwa
(641) 683-4000

Recent Reviews

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Sadie

Horrible mushy sandwich’s. Way too expensive. My husband and I ordered the chicken bacon ranch sandwich in hopes it was as good as subway. It was a complete let down. I gaged every bite I took. The chicken and bacon were both fake meat products and the onions were extremely stout and strong the sauce was rotten tasting. The bread was bland. I choked down five bites and couldnt eat anymore. And for two sandwiches it was $24. The girl who rang our order up was so nice but the girl making out food stopped mid sandwich making and blew her nose and never washed her hands. Walking in the door it smelt amazing and had me hopeful it would taste as good as it smelt. Very dissatisfied and will never eat at another Jimmy John’s.

Atmosphere: 4

Service: 1

Dexter Spurgeon

Food was awesome service excellent

Liz Simonsen

This Jimmy John’s location lives up to the freaky fast slogan! Food is always fresh and promptly delivered. Robert, the delivery driver, is fantastic. Very friendly and quick.

Atmosphere: 5

Food: 5

Service: 5

Marco Mendez

I wasn't rude or inpatient, just got a vibe of hate. They gave me the old lettuce

Atmosphere: 1

Food: 1

Service: 1

Tonya willits

Good food but showed up late an wrong food was given to me

Food: 2

Service: 2

Chelsey Carlberg

The food here is usually good, however on MULTIPLE occasions I have ordered on the app for a specific time and it’s taken 30 min AFTER the time to receive my food. I also gave an ASAP web order 30 minutes before picking up and it still wasn’t done and had to wait. This store really needs to work on their app service. The walk in service sometimes has a shorter wait time but not guaranteed . Be prepared to wait 30 minutes regardless of how you order.

Edit from my most recent order - paid extra for an additional meat and it was not included, cheese was on it instead. I live 30+ minutes away. Glad I am not lactose intolerant…. Please do better

Atmosphere: 2

Food: 4

Service: 1

Natalie Bohrn

How many times does it take to make a #5 with ONLY LETTUCE? The last time I was here it took 3 different sandwiches to get the right one. This time I get handed a pick up order, then brought my order to look in the bag and there’s an entire ranch open and all over everything. He comes back to the window and said “what did we mess up this time?” I said “there’s a ranch open and all over everything.” He said to his coworkers “guys what are we even doing?!” Proceeds to shut the window walk away and was laughing about it. He adds cookies in the bag for the “inconvenience” then to open my sandwich to it to be wrong and me having to go back AGAIN. Go back in to get the sandwich remade and the guy just try’s to offer more cookies. I’m sorry but even after trying to give me free cookies, how does that change anything? I worked at jimmy John’s for many years and it is not hard to make a sandwich THE CORRECT WAY THE FIRST TIME! Seems like everyone there needs to be retrained on how to make a sandwich PROPERLY.

Atmosphere: 2

Food: 1

Service: 1

David “Judgeman”

Sat in the drive through for 30 minutes with 1 other customer. For 2 sandwiches.

Atmosphere: 1

Food: 3

Service: 1

Adam Bowling

Went through the drive through tonight, got home and realized my order was wrong, called back to the store and told Chris what happened, he had someone drive me a new sandwich across town for the mistake. They didnt have to do that but he did, great service.

Atmosphere: 5

Food: 5

Service: 5

Shawn

I'm sorry I did a review and some how it was wrong these guys were good maybe not as organized as the one in Kirksville but still very good sorry about the goof up

Atmosphere: 3

Food: 4

Service: 4

stomp442 slayer

It’s ok

Spider Animations

Oh my god I would marry this place if it was human I love you so much jimmy johns. All their ingredients are fresh as fuq and everyone needs to go here ATLEAST ONCE

Parking: It’s fine, I don’t drive??

Atmosphere: 5

Food: 5

Service: 5

Dan Quinn

Only got partial order. Paid for potato salad and it wasn’t in the bag.

Atmosphere: 2

Food: 4

Service: 2

Jared Screechfield

Good service, workers joked with me as I was ordering, food was made fast and was right.

Atmosphere: 5

Food: 5

Service: 5

Carol Sexton-White

I always get their #2 with cheese as an Unwich. It's like a hand-held salad! Delicious!

Atmosphere: 3

Food: 5

Service: 4

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