McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
222 Richmond Ave, Ottumwa
(641) 682-4116
About McDonald's
Customers' Favorites
McDonald's Reviews
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General manager lets me use phone,
Few weeks later says "Were not allowed to do that."
Every worker there is a lazy liar. Worst service ever.
the last two times I have been there they were extremely slow, had to ask about my order. Then the order wasnt correct. Fast food should not take 20 minutes, then not get what you ordered. They were not busy so that is no excuse
I would rate them a 1 the sandwiches I got there today where the worst I have ever got at any McDonald's and I won't be back.
Ratings
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's generally provides accurate orders and has friendly workers, although there can be delays during peak hours. Some customers have experienced long wait times, particularly between 11pm and 1am, which they find frustrating. Recent reviews indicate that during late night and early morning hours, the staff is friendly and helpful, sometimes even accommodating walk-up orders at the drive-thru. However, there are also reports of incorrect orders, with one customer noting a frustrating experience after a long wait at the window. Some feedback highlights the need for more workers during late night hours, as customers feel that the service is slow and they often wait too long just to place an order. Despite these issues, many appreciate the food being hot and fresh, especially enjoying items like the Steak Bagels. Overall, while McDonald's strives to provide a good experience, improvements in speed and order accuracy are needed for the late-night crowd.