Taco Bell
923 N Quincy Ave, Ottumwa
(641) 682-9230
Recent Reviews
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It's okay, the food was what you'd expect at a taco bell, not bad. It was made correctly. The staff was friendly, and helpful when the kiosk didn't display the seasoned fries. Every table in the lobby was dirty, so that was not ideal. Overall not a bad experience.
Atmosphere: 3
Food: 3
Service: 5
i order online and went to pick up the food and the food they gave us was all wrong so we have to take it back and it took like a hour
Atmosphere: 1
Food: 1
Ordered through app and drinks were wrong size, didn’t get the right amount of sauces asked for. This place needs help.
Food: 3
Service: 1
No sauce and didn’t give us our drink.
Food: 1
Service: 1
Took 35 minutes to get our order placed and food received thru the window. Only got 2 layers of a 5 layer burrito. Cashiers obviously not taught how to count back change the correct way. They just hand it to you and close window
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Double Stacked Taco
This placed used to be a gold standard for basic fast food in my opinion. Their application for preorder was simple and effective making it a convenient last minute option for overly decent food at a fair price when life got busy (until it wasn't). Our last 2 or 3 orders have been filled with the wrong food, mislabeled food and cold food sadly. When I ordered the last time a worker rushed to the window saying they almost forgot something in my order...in this bag not only was it the wrong item but it was cold while the food in the main bag I received was nice and hot. I filed a complaint with on the app and heard nothing. Tonight the food was mislabeled leading to people getting the wrong food from what was marked on the boxes🤦♂️I deleted the app...no more guessing if I'm gonna get what I paid for and having to quality check their labeling abilities.
Food: 3
Service: 1
I dislike the fact that they make you use their kiosk instead of actually taking your orders. It's so separated. The dining area is so closed in it makes you a little closterfobic. Very few windows. 🤦♀️👎
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Quesadilla, Ground Beef Burrito, Double Stacked Taco
I normally come after work almost every night because it’s one of the few places open. tonight when I came through, Jeremy, the drive thru worker, was very kind and accommodating
Atmosphere: 5
Food: 5
Service: 5
Be very careful ordering food from here. I found hair in my food SEVERAL times.
Atmosphere: 4
Food: 3
Service: 3
This is one of the best taco bells I've ever been at so we had a small complication with our order and we contacted them and they handled it immediately and we're very nice and fast about it and the food was perfect I highly recommend this place they have a great team they have their they should all get raises honestly and the place was very clean and well kept up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Chipotle Sauce
Restaurantji Recommends
Last recent two trips missing food from order. Will give business to others at this point.
Atmosphere: 3
Food: 3
Service: 1
All self ordering and check out, very helpful staff with our first attempt in ordering.
Atmosphere: 5
Food: 5
Service: 5
I only got a Pepsi, but it was delicious, lol 😆
Service: 5
Recommended dishes: Nachos, Quesadilla, Crunchy Taco
Taco Bell has consistently been one of my go-to fast food spots, and every visit is a satisfying experience. Their menu offers a wide variety of delicious options, from the classic crunchy tacos to their more innovative creations like the Crunchwrap Supreme and the Beef Quesarito. One of the things I love most about Taco Bell is the bold, zesty flavors that are always present in every bite. The tacos are always crisp, and the fillings—whether it’s seasoned beef, chicken, or the veggie options—are packed with flavor. The toppings, like fresh lettuce, creamy sour cream, and zesty salsa, add the perfect finishing touches to each dish.
What truly sets Taco Bell apart, though, is their convenience and customization. The ability to modify ingredients or add extra toppings makes it easy to create a meal that’s tailored to my taste. The prices are affordable, making it a great option for a quick and satisfying meal, whether you’re dining in or on the go. The staff is usually friendly and efficient, and I’ve never had an issue with my order. Taco Bell continues to be a reliable choice for anyone craving bold and flavorful Mexican-inspired fast food.
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
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