Called ahead and place order went in the sandwiches were both wrong I called back and was told I could have them remade when I called to have them remade the manager said she had no clue what I was talking about and no body told her to pull up the cameras and see and she couldn’t do it now because it has been two weeks not one person mentioned I had a certain time to come back to get a messed up order corrected
megg
They do not take coupons at this location
Jeff Vandersluis
Called for an online order. I was there when my order was due. The store was very busy. This why I order online, the order had not been started when my pick-up time had passed. I ordered a sandwich a salad 4 cookies and a bag of chips. I watched person made my order. The sandwich was made wrong, I ordered club with bacon. I received a club that had no bacon also black olives were added, when not asked for, the salad was ordered with extra lettuce and only one handful with no additional lettuce as ordered. The order was handed to me with the sandwich in the bag and the other items set on the shelf. I asked him for a larger bag and I was told they didn't have any, I asked him if they were out of bags. He stated that they never had larger bags. I had received these bags in the past. I go to this store and although deals or coupons at the store are not accepted i go there to support local business. I walked two blocks juggling my order. I will drive a longer distant to another store who does accepted coupons and honors deals. I am not asking for anything accept good service. I know there will no action taken on this matter, I just want to help customers in our community about experience.
Rylee Starnes
Went in there to order subs as we do when we receive coupons. Every time our customer service is excellent. Usually it’s just one young guy but tonight there was two young people, guy and girl. Finished making our subs and then proceeds to tell us that they don’t take coupons as she held our coupons in her hand like girl I’ve used these multiple times and why would you market coupons for subway if y’all don’t take coupons. 🤦🏽♀️ absolutely disappointed as my little girl sits at the table screaming but mommy I’m hungry. Will not be coming back. You lost our business.
Atmosphere: 2
Food: 2
Service: 1
Gabby A.V
I ordered online for pickup, and my sandwich was perfect – no complaints there! However, I was really disappointed by the condition of the soda machine. It was extremely dirty, and I’m pretty sure there was mold on it. The push button, which should be white, was brown with grime. Instead of standing around in the back, the employees should take some time to thoroughly clean this machine. Cleanliness is important, especially in food service, and I hope they address this soon.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Oven Roasted Turkey
Daniel Swanson
I had a tasty footlong. Oh so good.
Atmosphere: 4
Food: 5
Service: 5
Hayden Scherer
They made my sandwich wrong and by the time it got here it was freezing cold
Atmosphere: 1
Food: 1
Service: 1
Nolan Hamilton’s
Wanted a new sub, Zach insisted I tried the new spicy nacho chicken. Was amazing! Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Sarah
I go to this subway all the time and usually my food is good. There’s this lady there named SHELLY that is an awful person. She’s always so rude, I love the guys that work there they are usually nice and fast! but man Shelly should not be working there. She literally told me I needed to know what I was ordering before I came in.. like what?? Why have a menu if people can’t look at it. Cooperate needs to get rid of her before they lose a lot of customers. I looked at other reviews and I see other reviews about her. Clearly she shouldn’t be there.
This older lady there was so dang rude no personality at all at least towards me. Never going back
Atmosphere: 3
Food: 4
Service: 1
Michelle Latcham
03/15 ordered 2 sandwich's. One being a Blt. Ordered extra bacon, my husband cuts in realized no bacon at all. Told by employees could have a new sandwich h, The manager Shelly tells us the camera showed. Bacon. On it what a joke??? Someone' else had a Blt extra bacon I guess, thanks for nothing pleasant hill subway!!! Manager very rude which was the worst of it all !!!!!!!! Altoona Subway all the way!!!!!!!
❤️ Love the Veggie Delight 😊
Called ahead and place order went in the sandwiches were both wrong I called back and was told I could have them remade when I called to have them remade the manager said she had no clue what I was talking about and no body told her to pull up the cameras and see and she couldn’t do it now because it has been two weeks not one person mentioned I had a certain time to come back to get a messed up order corrected
They do not take coupons at this location
Called for an online order. I was there when my order was due. The store was very busy. This why I order online, the order had not been started when my pick-up time had passed. I ordered a sandwich a salad 4 cookies and a bag of chips. I watched person made my order. The sandwich was made wrong, I ordered club with bacon. I received a club that had no bacon also black olives were added, when not asked for, the salad was ordered with extra lettuce and only one handful with no additional lettuce as ordered. The order was handed to me with the sandwich in the bag and the other items set on the shelf. I asked him for a larger bag and I was told they didn't have any, I asked him if they were out of bags. He stated that they never had larger bags. I had received these bags in the past. I go to this store and although deals or coupons at the store are not accepted i go there to support local business. I walked two blocks juggling my order. I will drive a longer distant to another store who does accepted coupons and honors deals. I am not asking for anything accept good service. I know there will no action taken on this matter, I just want to help customers in our community about experience.
Went in there to order subs as we do when we receive coupons. Every time our customer service is excellent. Usually it’s just one young guy but tonight there was two young people, guy and girl. Finished making our subs and then proceeds to tell us that they don’t take coupons as she held our coupons in her hand like girl I’ve used these multiple times and why would you market coupons for subway if y’all don’t take coupons. 🤦🏽♀️ absolutely disappointed as my little girl sits at the table screaming but mommy I’m hungry. Will not be coming back. You lost our business.
Atmosphere: 2
Food: 2
Service: 1
I ordered online for pickup, and my sandwich was perfect – no complaints there! However, I was really disappointed by the condition of the soda machine. It was extremely dirty, and I’m pretty sure there was mold on it. The push button, which should be white, was brown with grime. Instead of standing around in the back, the employees should take some time to thoroughly clean this machine. Cleanliness is important, especially in food service, and I hope they address this soon.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Oven Roasted Turkey
I had a tasty footlong. Oh so good.
Atmosphere: 4
Food: 5
Service: 5
They made my sandwich wrong and by the time it got here it was freezing cold
Atmosphere: 1
Food: 1
Service: 1
Wanted a new sub, Zach insisted I tried the new spicy nacho chicken. Was amazing!
Thanks again.
Atmosphere: 5
Food: 5
Service: 5
I go to this subway all the time and usually my food is good. There’s this lady there named SHELLY that is an awful person. She’s always so rude, I love the guys that work there they are usually nice and fast! but man Shelly should not be working there. She literally told me I needed to know what I was ordering before I came in.. like what?? Why have a menu if people can’t look at it. Cooperate needs to get rid of her before they lose a lot of customers. I looked at other reviews and I see other reviews about her. Clearly she shouldn’t be there.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
This older lady there was so dang rude no personality at all at least towards me. Never going back
Atmosphere: 3
Food: 4
Service: 1
03/15 ordered 2 sandwich's. One being a Blt. Ordered extra bacon, my husband cuts in realized no bacon at all. Told by employees could have a new sandwich h, The manager Shelly tells us the camera showed. Bacon. On it what a joke??? Someone' else had a Blt extra bacon I guess, thanks for nothing pleasant hill subway!!! Manager very rude which was the worst of it all !!!!!!!! Altoona Subway all the way!!!!!!!
The subway I bought was a good option.
Atmosphere: 5
Food: 5
Service: 4
The subway I bought was a good option.
Atmosphere: 5
Food: 5
Service: 4
Great sandwiches. Nice people as
Atmosphere: 5
Food: 5
Service: 5
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