Ordered through the drive and got a chicken sandwich with a bite out of the patty (left side in the picture). Beyond disgusting.
Atmosphere: 1
Food: 1
Service: 1
Donna Gauchat
The manager was very rude on the phone, and a worker has been sending pictures to a married man why on shift and the manager said there was nothing she can do about it but I don't understand how when is very inappropriate especially on shift. It should not matter if they're on break or not. They are making the brand look bad and her name is Tiffany van and if you know this person and I would not recommend going here for service and it would be wise if the owner called and talked to me
Atmosphere: 1
Food: 1
Service: 1
Shelly Smith
Have gotten hot food the last few times I've been there. Employees friendly.
Atmosphere: 3
Food: 4
Service: 4
Ken (Jersey)
Not really a fan but I was hungry
Jose Velazquez
Forgetting food, understandable. 3 pieces of hair in a burger? Definitely not. Get your crap figured out.
Atmosphere: 1
Food: 1
Service: 1
Aaron Crawford
If they get it right it's good.
Atmosphere: 3
Food: 4
Service: 2
R W
@3:50pm on 7/5/25. Best drive thru employee of all time!!! Give this lady a raise and make her BK international trainer.
Atmosphere: 3
Food: 5
Service: 5
Faith Alvarez
I received the best customer service and my food was quite delicious but I would definitely highly recommend checking your food before you leave though and other than that they definitely keep the restaurant cleaned and the parking lot picked up as well you can definitely tell they take pride in serving their customers
Atmosphere: 5
Food: 5
Service: 5
Hannah Carrroll
This place is absolutely on the bottom of my list to come to anymore. I come from Clarinda to get different food once in a while normally it’s just waiting time that would suck but today was absolutely a terrible visit. I came in with my kids today before we even got inside there was like half the staff outside with door wide open blow there vapes everywhere should have just left them. Came inside and all I hear is a guy in the back holler at the manager at that time are u gonna take that order I’m not I’m ready to go home. And then proceeded to complain the entire time making our order and then there was another gentleman that just stood up front talk to other customers and not helping. I definitely will put this to the bottom of my list to go to.. Burger King corporate definitely need to come in and do some clean out.
Atmosphere: 1
Food: 1
Service: 1
Roxie Boyce
Unusual quick service for this resturant. I was presently surprise
We waited for about 35 mins for our food. Pretty sure we saw the people behind us receive our food. After waiting my boyfriend went to go inside where a lady with major attitude problems proceeded to tell him it was his fault for driving away. Even though we had been sitting for over half an hour. For $16 worth of food. Then when we got our “food” it isn’t even ours. They supposedly are giving us a refund, but pretty positive it will be going to the wrong order. I would just go to McDonald’s if I were you. Or make dinner at home (however el portal slaps too) just don’t go here if you don’t want your time and money to be wasted.
Trabek
These guys/gals were busy didn’t get mad at each other food came out perfect not sloppy like most places deff will come back….. one thing is the bathroom needs a little cleaning but other then that 8/10 from me!!
Jan McAlpin (Jan Man)
The food we ordered was cooked fresh. The service was friendly. They brought the food to our table.
Atmosphere: 4
Food: 5
Service: 5
Karen McClarnon
Dirty tables rude workers
Atmosphere: 1
Food: 4
Service: 1
Bradley Wisdom
It was second visit there. Have no complaints about anything with the restaurant or staff.
Ordered through the drive and got a chicken sandwich with a bite out of the patty (left side in the picture). Beyond disgusting.
Atmosphere: 1
Food: 1
Service: 1
The manager was very rude on the phone, and a worker has been sending pictures to a married man why on shift and the manager said there was nothing she can do about it but I don't understand how when is very inappropriate especially on shift. It should not matter if they're on break or not. They are making the brand look bad and her name is Tiffany van and if you know this person and I would not recommend going here for service and it would be wise if the owner called and talked to me
Atmosphere: 1
Food: 1
Service: 1
Have gotten hot food the last few times I've been there. Employees friendly.
Atmosphere: 3
Food: 4
Service: 4
Not really a fan but I was hungry
Forgetting food, understandable. 3 pieces of hair in a burger? Definitely not. Get your crap figured out.
Atmosphere: 1
Food: 1
Service: 1
If they get it right it's good.
Atmosphere: 3
Food: 4
Service: 2
@3:50pm on 7/5/25. Best drive thru employee of all time!!! Give this lady a raise and make her BK international trainer.
Atmosphere: 3
Food: 5
Service: 5
I received the best customer service and my food was quite delicious but I would definitely highly recommend checking your food before you leave though and other than that they definitely keep the restaurant cleaned and the parking lot picked up as well you can definitely tell they take pride in serving their customers
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely on the bottom of my list to come to anymore. I come from Clarinda to get different food once in a while normally it’s just waiting time that would suck but today was absolutely a terrible visit. I came in with my kids today before we even got inside there was like half the staff outside with door wide open blow there vapes everywhere should have just left them. Came inside and all I hear is a guy in the back holler at the manager at that time are u gonna take that order I’m not I’m ready to go home. And then proceeded to complain the entire time making our order and then there was another gentleman that just stood up front talk to other customers and not helping. I definitely will put this to the bottom of my list to go to.. Burger King corporate definitely need to come in and do some clean out.
Atmosphere: 1
Food: 1
Service: 1
Unusual quick service for this resturant. I was presently surprise
Restaurantji Recommends
We waited for about 35 mins for our food. Pretty sure we saw the people behind us receive our food. After waiting my boyfriend went to go inside where a lady with major attitude problems proceeded to tell him it was his fault for driving away. Even though we had been sitting for over half an hour. For $16 worth of food. Then when we got our “food” it isn’t even ours. They supposedly are giving us a refund, but pretty positive it will be going to the wrong order. I would just go to McDonald’s if I were you. Or make dinner at home (however el portal slaps too) just don’t go here if you don’t want your time and money to be wasted.
These guys/gals were busy didn’t get mad at each other food came out perfect not sloppy like most places deff will come back….. one thing is the bathroom needs a little cleaning but other then that 8/10 from me!!
The food we ordered was cooked fresh. The service was friendly. They brought the food to our table.
Atmosphere: 4
Food: 5
Service: 5
Dirty tables rude workers
Atmosphere: 1
Food: 4
Service: 1
It was second visit there. Have no complaints about anything with the restaurant or staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper, Texas Double Whopper, Onion Rings
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