Thank God you had real ice tea. Got the internet six burger and fries special. Store water line cuts we were limited to certain drinks. Great people at the counter. Manager was very cool.
Atmosphere: 5
Food: 5
Service: 5
Deniesa Crook
The server was very rude at the drive through she would not listen to me about my order i was trying to order an she was very rude I ask for a manger an she said she was one i will never go back to that store if management is that bad an rude. All I wanted was get get my order right she was just ording what ever for me an then she did not want to help me an told me have a nice day. I hope u can fine better management there for other people because I will never go back to that store. I hope this matters to the main burger king.
Atmosphere: 1
Food: 2
Service: 1
Tracie
Food was hot, but if the damn sprite is out and you cant change it, communicate that! Or change it! I would of gladly known the sprite was out and chose something else instead of paying more for a drink I couldnt even drink!
Atmosphere: 1
Food: 5
Service: 1
Brittany Whited
We haven't even gotten our food yet and I'm already leaving this review. The ATTITUDE we have received from the staff is ridiculous. As we are ordering we were having an issue with our child changing thier mind on what they want to eat so I can understand how that could be frustrating on thier end, however it is not something we can really control. Another thing that we could not control was that we could not hear them ask us a question as a loud car drove past on the highway right nest to thier location as they were asking it so we asked them to repeat it. They apparently could not hear us as we answered. Then TWO employees simultaneously proceeded to YELL through the drive through speaker to ask us again a question we already answered. Then told us to pull forward with out asking if we were finished ordering or giving us a total. At the window the employee never once said a polite word and then proceeded to slam the window in our faces after asking us to pull forward. I can understand a bad night, however having worked in customer service fore almost 2 decades I can tell you that it is highly unprofessional to take it out on your customers.
Atmosphere: 1
Food: 3
Service: 1
Michael Johnson
Kind of dingy inside. Could use a makeover. Staff duper friendly to me tho.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Whopper Meal
Ellen Renken
Worst whopper Jr I've had!! Bun was sooo dry I could have choked on it!! And you barely can see the burger covered up with the rest! If I wouldn't have looked, Id think it was veggie burger only! That's the last time I buy from there! Must have been under heat lamp for an hour. Its time to do some about this! Satisfaction 👎👎👎👎
I go here quite often and have issues with my order every single time. I wont be going back. I waited for over 20 minutes for them to give me the wrong order. I had to drive back and they were rude when I went inside and said "i think i got someone elses order". After waiting again, I left and they didn't give me my whole order. I had to go back in again and the girl at the counter was even ruder the 2nd time. My whole experience from ordering till when I got my correct food was over 30 minutes and very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Ladis RodrÃguez
I recommend this place one of the best in
Atmosphere: 5
Food: 5
Service: 5
Charice Schrader
The food was absolutely terrible and was thrown away. The view was the only good part of this visit.
The franchise owner of this location may want to have a frank talk with his staff about customer service. I have consistently gotten treated VERY poorly at this location. Today it was the older African-American gentleman working the drive-thru window wearing a mask screaming at me go order at the pull-up menu DESPITE the giant lawn truck blocking the driveway access to the order window and that "wasn't his problem" and REFUSING to take my order, resulting in the loss of a sale and a VERY angry customer. I understand there is an order of operations, but when something is disrupting that you learn to accommodate. He started out with being insanely rude and barking at me to pull around and order. The DRIVEWAY WAS BLOCKED, DUDE. The last time the manager didn't have potato buns and I'm allergic to sesame seeds and she snapped "how is it my fault I don't have it?" Isn't part of your job as manager to order stock? I work 5 minutes away from this location and would have become a consistent customer. Two for two attempts to go through and have truly bad experiences with the staff means a profit loss for the owner. Bummer for them. McDonald's it is....
Atmosphere: 1
Food: 1
Service: 1
J Chmelka
Always get the order correct and very efficient. Other fast food places need to take lessons from this BK. They know how to get a line of cars taken care of very quickly and have happy customers.
Food: 5
Service: 5
Bonnie E
Everyone was friendly and the food was good. My sandwich wasn't made right which seems to be a problem Everytime there for some reason.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Chicken Nuggets
Thank God you had real ice tea. Got the internet six burger and fries special. Store water line cuts we were limited to certain drinks. Great people at the counter. Manager was very cool.
Atmosphere: 5
Food: 5
Service: 5
The server was very rude at the drive through she would not listen to me about my order i was trying to order an she was very rude I ask for a manger an she said she was one i will never go back to that store if management is that bad an rude. All I wanted was get get my order right she was just ording what ever for me an then she did not want to help me an told me have a nice day. I hope u can fine better management there for other people because I will never go back to that store. I hope this matters to the main burger king.
Atmosphere: 1
Food: 2
Service: 1
Food was hot, but if the damn sprite is out and you cant change it, communicate that! Or change it! I would of gladly known the sprite was out and chose something else instead of paying more for a drink I couldnt even drink!
Atmosphere: 1
Food: 5
Service: 1
We haven't even gotten our food yet and I'm already leaving this review. The ATTITUDE we have received from the staff is ridiculous. As we are ordering we were having an issue with our child changing thier mind on what they want to eat so I can understand how that could be frustrating on thier end, however it is not something we can really control. Another thing that we could not control was that we could not hear them ask us a question as a loud car drove past on the highway right nest to thier location as they were asking it so we asked them to repeat it. They apparently could not hear us as we answered. Then TWO employees simultaneously proceeded to YELL through the drive through speaker to ask us again a question we already answered. Then told us to pull forward with out asking if we were finished ordering or giving us a total. At the window the employee never once said a polite word and then proceeded to slam the window in our faces after asking us to pull forward. I can understand a bad night, however having worked in customer service fore almost 2 decades I can tell you that it is highly unprofessional to take it out on your customers.
Atmosphere: 1
Food: 3
Service: 1
Kind of dingy inside. Could use a makeover. Staff duper friendly to me tho.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Whopper Meal
Worst whopper Jr I've had!! Bun was sooo dry I could have choked on it!! And you barely can see the burger covered up with the rest! If
I wouldn't have looked, Id think it was veggie burger only! That's the last time I buy from there! Must have been under heat lamp for an hour. Its time to do some about this! Satisfaction 👎👎👎👎
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
I go here quite often and have issues with my order every single time. I wont be going back. I waited for over 20 minutes for them to give me the wrong order. I had to drive back and they were rude when I went inside and said "i think i got someone elses order". After waiting again, I left and they didn't give me my whole order. I had to go back in again and the girl at the counter was even ruder the 2nd time. My whole experience from ordering till when I got my correct food was over 30 minutes and very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
I recommend this place one of the best in
Atmosphere: 5
Food: 5
Service: 5
The food was absolutely terrible and was thrown away. The view was the only good part of this visit.
Atmosphere: 4
Food: 1
Service: 2
Hard to be hungry after an Eggnormous burrito ?
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I was not at burger king
Chicken sandwich was extremely soggy
Atmosphere: 3
Food: 1
Service: 3
The franchise owner of this location may want to have a frank talk with his staff about customer service. I have consistently gotten treated VERY poorly at this location. Today it was the older African-American gentleman working the drive-thru window wearing a mask screaming at me go order at the pull-up menu DESPITE the giant lawn truck blocking the driveway access to the order window and that "wasn't his problem" and REFUSING to take my order, resulting in the loss of a sale and a VERY angry customer. I understand there is an order of operations, but when something is disrupting that you learn to accommodate. He started out with being insanely rude and barking at me to pull around and order. The DRIVEWAY WAS BLOCKED, DUDE. The last time the manager didn't have potato buns and I'm allergic to sesame seeds and she snapped "how is it my fault I don't have it?" Isn't part of your job as manager to order stock? I work 5 minutes away from this location and would have become a consistent customer. Two for two attempts to go through and have truly bad experiences with the staff means a profit loss for the owner. Bummer for them. McDonald's it is....
Atmosphere: 1
Food: 1
Service: 1
Always get the order correct and very efficient. Other fast food places need to take lessons from this BK. They know how to get a line of cars taken care of very quickly and have happy customers.
Food: 5
Service: 5
Everyone was friendly and the food was good. My sandwich wasn't made right which seems to be a problem Everytime there for some reason.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Chicken Nuggets
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