Dairy Queen Grill & Chill

I ordered a door dash order and normally I don't have issues with DQ. Tonight, both my items were messed up, and there was nothing done about it. So now I have two items that are incorrect, and if I want the correct items, I have to repurchase them myself. Staff was friendly, but they only simply said "we won't let it happen again." Which is fine, but now what am I going to do with my incorrect food?

Atmosphere: 4

Food: 3

Service: 1

Most of the time my family goes here they mess up the ice cream. They tend to give us the wrong thing, add barely any or no toppings (basically just a cup of vanilla ice cream), barely fill the cup, etc. Sometimes they'll deny that they messed up.
I like that they'll let you have 2 toppings in a Blizzard though.

Holy cow, this last time I got a blizzard here, the last inch of the cup was a solid blobby mass of chocolate. I'm almost impressed. Gave me a good laugh, but wasn't particularly pleasant to eat 😂

Atmosphere: 4

Food: 2

Service: 3

I absolutely loved the Peppermint Hot Cocoa Blizzard!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: M&M Blizzard

Multiple weekends in a row, in the evening, there hasn't been chocolate ice cream available. They say the chocolate side of the machine is broken. You would think that since this is dairy queen, they would have chocolate ice cream available at all times.

I cannot believe i spent $20 on a box of dilly bars and a chilli cheese dog which were both lousy!

Atmosphere: 3

Food: 1

Service: 3

I get when you're a teenager your friends are going to come see you while you're working. Make sure they are being appropriate though! Not walking around cussing every other word loud to the point where it is making everyone eating uncomfortable. Also the kid was so concerned about his friends I had to repeat my order 3 times for him and he still didn't get it right. I questioned coming to this DQ and this just confirmed I won't be coming back.

Atmosphere: 1

Food: 3

Service: 1

A great place to stop for ice cream. I’ve been coming here since the old facility that sat on the site before being leveled and rebuilt about 17 years ago with a larger facility and a much more spacious drive thru. This one is adjacent to Morningside University where on-campus students from there can just walk here to grab a treat without the need for a car.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Today my coworker and I went to Dairy Queen on Morningside and a lady named Amber went about and beyond and was very nice.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Blizzard, Cheeseburger, French Fries

Ordered the peach cobbler blizzard - machines must have not been cleaned since there was chocolate specks in it.

Food and ice cream is fine. Come here if you wanna wait 20 minutes while teenagers flirt with each other instead of actually working

Atmosphere: 1

Food: 4

Service: 1

took 37 minutes and they forgot my straw

The butterfinger blizzard hit the sweet tooth like no other.

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Blizzard

The employee working the drive thru didn't ask if I wanted to make it a combo and I didn't realize that fries didn't come with the burgers. I called this location two times and nobody answered. I called the Hamilton store and they answered my questions and thanked me for calling.

Atmosphere: 3

Food: 5

Service: 3

Food was excellent the friendly staff

Atmosphere: 5

Food: 5

Service: 5

The manager had 15 to 20 teens working there and the service was poor.i waited 10 min with no one helping me.the crew was just acting like it was a game working there.all the tables were filthy and there was a lady standing there waiting for her order and she said she was waiting a long time. The manager acts like a Den Mother than a Manager.when I confronted her she insulted me and disrespected me in front of the crew.I then told the manager I did not want to eat there and I wanted a refund. As I was walking out the door one of the male workers told me to go to McDonald's.

Atmosphere: 1

Food: 1

Service: 1