Manager was very rude. Canceled my order to hand someone else my Grinch boxes. Stated I took too long. I ordered at 1129am and showed up at 1138am.
Service: 1
imelda garcia
McDonald's service on Floyd was horrible.
Atmosphere: 3
Food: 4
Service: 1
Monroe Hill
I work by this mc Donald’s and frequent it as well but it seems like #1, they always don’t have something I want. Ex. Ice cream, frappe, something sweet, always something. #2, they take forever to get to the intercom. I’ve sat at the drivethru multiple times for 10+ minutes and no one has said anything, tried to take my order, nothing. #3, when I say often, I mean OFTEN, their “system is down” supposedly. And they tell me it takes hours to boot up? Granted, I work nights. It’s usually 5 or so in the morning I’ll show up for some breakfast. But I think in this month alone, 11/2025, they’ve sent me away more than 10 times. As I’m typing this out I’ve been sitting at the drivethru for 15+ minutes and not a word from anyone working here. I think I’m just done with this place
Atmosphere: 1
Food: 3
Service: 1
Michael Leistman
Employers were rude as hell made me go to the drive-through instead of picking up my alert order at the counter. And they got the order wrong. And they took forever. They weren’t even busy.
Atmosphere: 1
Food: 3
Service: 1
Jujubackboo
Poor customer service,ignorant,and need better management who knows how to handle the demands of working in the field.
Tyler Townes
Cleanest, Most efficiently ran McDonald's I have been too in 9 years. The Hispanic Female Magager was running a tight ship and all the employees were communicating best experience in a McDonald's in 9 years more need to be ran this way.
Atmosphere: 5
Food: 5
Service: 5
mike robley
They are rude and lazy. I have more issues with this branch. Unfortunately it’s the closest one to me.
Kay T
Ordered a Filet-O-Fish, but they forgot it in my order, so I had to drive back to get it. When I opened the box, it only had half a slice of cheese. Really disappointed with the quality and attention to detail at this location.
Food: 1
Service: 1
RUSLAN MAMEDOV
Number one
Atmosphere: 1
Food: 1
Service: 1
B S
There is one lady there that really understands customer service. She’s a leader
Literally the worst place ever. It takes 30 minutes or more for two five dollar meals. There was barely anyone inside and they still take that much time? They also forget things all the time. One time I went in to get a McDouble because they forgot it and two workers said that I was lying in Spanish. I was not.
Atmosphere: 1
Food: 3
Service: 1
Mohammed G
Misael was a very helpful individual he helped me with taking my order at the first window he was funny and kind and even when I messed up my order he had no problem with it and decided to make a new one with no fuss or aggression 10/10
Atmosphere: 5
Food: 5
Service: 5
Wendy Monkelien-brown
Ordered a large fry they rang up a large SPRITE. They did not understand even at the window what was ordered, & after we paid them the extra money refused to give any ketchup packets & slammed the drive up window on us
Service: 1
Sarah Lilly
Weird how they don't serve breakfast till 3am...
Atmosphere: 5
Food: 5
Service: 5
Jade Magana
We wanted to order through drive through and there was just A bunch of girls laughing and being rude over the speaker ?? I asked who just helped us at the next window and a the little boy seemed scared and said he didn’t know the girls name. It’s just embarrassing.
Manager was very rude. Canceled my order to hand someone else my Grinch boxes. Stated I took too long. I ordered at 1129am and showed up at 1138am.
Service: 1
McDonald's service on Floyd was horrible.
Atmosphere: 3
Food: 4
Service: 1
I work by this mc Donald’s and frequent it as well but it seems like #1, they always don’t have something I want. Ex. Ice cream, frappe, something sweet, always something. #2, they take forever to get to the intercom. I’ve sat at the drivethru multiple times for 10+ minutes and no one has said anything, tried to take my order, nothing. #3, when I say often, I mean OFTEN, their “system is down” supposedly. And they tell me it takes hours to boot up? Granted, I work nights. It’s usually 5 or so in the morning I’ll show up for some breakfast. But I think in this month alone, 11/2025, they’ve sent me away more than 10 times. As I’m typing this out I’ve been sitting at the drivethru for 15+ minutes and not a word from anyone working here. I think I’m just done with this place
Atmosphere: 1
Food: 3
Service: 1
Employers were rude as hell made me go to the drive-through instead of picking up my alert order at the counter. And they got the order wrong. And they took forever. They weren’t even busy.
Atmosphere: 1
Food: 3
Service: 1
Poor customer service,ignorant,and need better management who knows how to handle the demands of working in the field.
Cleanest, Most efficiently ran McDonald's I have been too in 9 years. The Hispanic Female Magager was running a tight ship and all the employees were communicating best experience in a McDonald's in 9 years more need to be ran this way.
Atmosphere: 5
Food: 5
Service: 5
They are rude and lazy. I have more issues with this branch. Unfortunately it’s the closest one to me.
Ordered a Filet-O-Fish, but they forgot it in my order, so I had to drive back to get it. When I opened the box, it only had half a slice of cheese. Really disappointed with the quality and attention to detail at this location.
Food: 1
Service: 1
Number one
Atmosphere: 1
Food: 1
Service: 1
There is one lady there that really understands customer service. She’s a leader
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Literally the worst place ever. It takes 30 minutes or more for two five dollar meals. There was barely anyone inside and they still take that much time? They also forget things all the time. One time I went in to get a McDouble because they forgot it and two workers said that I was lying in Spanish. I was not.
Atmosphere: 1
Food: 3
Service: 1
Misael was a very helpful individual he helped me with taking my order at the first window he was funny and kind and even when I messed up my order he had no problem with it and decided to make a new one with no fuss or aggression 10/10
Atmosphere: 5
Food: 5
Service: 5
Ordered a large fry they rang up a large SPRITE. They did not understand even at the window what was ordered, & after we paid them the extra money refused to give any ketchup packets & slammed the drive up window on us
Service: 1
Weird how they don't serve breakfast till 3am...
Atmosphere: 5
Food: 5
Service: 5
We wanted to order through drive through and there was just A bunch of girls laughing and being rude over the speaker ?? I asked who just helped us at the next window and a the little boy seemed scared and said he didn’t know the girls name. It’s just embarrassing.
Atmosphere: 1
Service: 1
Loading...