Starbucks

They made my order wrong once and when I said this isn’t what I got the worker said yes it is and I even read the cup and it said the correct drink she rolled her eyes and gave me a new one and the coffee tased burned which is not normal when I go to other

Atmosphere: 3

Food: 3

Service: 1

The drinks were fine, but the service was PAINFULLY slow. I ordered ahead - it was supposed to be ready at 4:09 (via the app) and we didn’t get out of there until 4:23!

Service: 1

- You know, I genuinely wanted to like this Starbucks again. Convenience is often the reason why I chose to go back. However, I’m right back to why I left to begin with. The staff don’t listen and the wait is often ridiculously long. I understand understaffing and the time it takes to retrain new employees and all that jazz. But there are several times I’ve been pushed into the parking lot to wait for my items after I sat in the drive thru for over 12 minutes. I dislike that. So today, I am drinking a flavorless coffee due to the fact again, the person taking orders doesn’t listen. She seemed super careless. I get it girl, the food industry is not always the best, but I’ve been there done it. We have to try and make the best of what we choose. Scooters in singing hills is out of the way for me but it’s been worth it. Also their employees are always in such positive moods. Therefore, I’ll stick to that routine moving forward. 👍🏿

Atmosphere: 1

Food: 2

Service: 1

I really enjoyed my drink and food I got today through drive through. I especially appreciate my favorite barista Wal… something? I’m not sure but he has black hair and has a black apron. He was super sweet!

place was pretty good got my drink quickly made perfect time for me as well as I was running late but this guy who was waiting for his drinks/orders was causing ruckus over a simple drink this guy threw a huge tantrum over it keep in mind hes prob 40 years old and on his 2nd divorce
and one the workers dont remember his name but he had a middle part and black hair started with a W he handed my drink with a great attitude and fast prob one of the coolest workers I met

Atmosphere: 3

Food: 4

Service: 5

Why should I have to wait 20 minutes to get a cup of black coffee, when all these online orders are being made, and the drinks are just sitting on the counter. I’m the one who drove here, got out of my vehicle, waited in line *in person,* placed my order, all the while, a bunch of online orders are being made, and now sitting there getting cold on the counter. This is absolutely ridiculous. A small back cup of coffee should not take this long. Won’t be back.

Oh! And when I finally got my drink, I mentioned to Walter that this is a ridiculous wait for the simplest order they’ve gotten all day, and that I won’t be back, and Walter, happily/sarcastically said “Okay!” That person should be fired. I don’t go to Starbucks to be mocked by their employees. Unreal.

Atmosphere: 1

Service: 1

I had a mobile pickup order today and unfortunately, it took a little longer than normal but then my coffee was not made correctly and my "venti" cup was not full at all. You can tell these staff are working very hard and are very busy. The manager went out of her way to make things right though and was very kind & professional. 10/20/2024 at 1145am

Atmosphere: 3

Food: 4

Service: 3

Amazing staff

Atmosphere: 5

Food: 5

Service: 5

This is the BEST Starbucks staff out there! Tavia and Jace and both were incredibly sweet to my family and put a huge smile on my grandson’s face — he was talking about the nice man “red” all the way home. The most amazing hospitality, worth a stop here every day of the week! You’ll always be greeted with a smile in the window and your drink made right :)

Atmosphere: 5

Food: 5

Service: 5

Took about 15 minutes to get our food. My croissant was cold

Atmosphere: 2

Food: 2

Service: 1

Possibly one of the worst Starbucks bathrooms I’ve seen. Filthy floors and toilet could tell they haven’t been cleaned in a while. The dispensers were out of paper towels and toilet paper and the hand dryer was broken. Gas station bathrooms are cleaner. My food came out right away but My drinks didn’t come out for over 30 mins and the wait was very long. The staff was nice and I could tell they were doing their best to accommodate. Might recommend hiring a cleaning service as I don’t think the staff has time.

Atmosphere: 1

Food: 1

Service: 1

The wait wasn't long and the gentleman with the red hair was very kind and enthusiastic!

The store is dirty. The employees look & act like they are miserable here & the service is extremely slow. There is a man standing behind the espresso machine with a mean & angry stare on his face the whole time I’ve been here. The worst Starbucks I’ve been to. I genuinely feel sorry for the people working here.

adsolute abuse a male red hair when he charged me and looked at my face he did not extend the charging machine to me and he gave me what he wanted as tips

Made my drink wrong