By far best sugar cookies I've ever had and I love sugar cookies! Great small business that works hard to create fresh flavorful and customized treats (cookies, cakes and other sweet treats). Great options for holidays, special occasions, celebrations or just because. Might want to order ahead during busy season or for larger orders.
Mindee Knudson
Beautiful and delicious cakes, cookies, and treats. The customer service is topnotch.
Atmosphere: 5
Food: 5
Service: 5
Holly Cook
VERY RUDE customer service. The second I walked in the lady was extremely RUDE! AND the owner just lets her talk to the customers that way.. That woman should not work w/ the public. I ordered a cookie platter to ONLY have received 5 decorated cookies and the rest regular cookies and it cost $85. Word of mouth goes a long ways, and I will be sure to let people know my experience! I will NEVER order from here again! Waaaaay overly priced. SHAME ON YOU Sugar Shack. I have ordered decorated cookies in the past from Sugar Shack, received an ENTIRE tray, different sizes, all decorated and ONLY paid $65.. After reading the reviews, I should have read these before purchasing. I will NOT be back! There are a lot of independent bakers out here, I will gladly give my money to!! Your loss Sugar Shack, all because ONE employee! OH she also admitted that she is the one that took my order.. I said, why didn't you tell me I would ONLY be receiving 5 decorated cookies, she said, OH YOU WANT THE ENTIRE PLATTER DECORATED, THAT WOULD COST $400. I said, wooooow. Shame on you!! Place is a joke, save your money and shop with the independent bakers..
Service: 1
david edwards
A great place for a special cake and great cookies.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 8 Inch 2 Layer Cake, Cookie Bouquet
Mandy Miller
Sometimes it’s not about what we can spend. Sometimes it’s about the experience we have.I don’t know if it was because of what time I stopped in? But it was my first time ever coming to this place.I came in to order a cake for a birthday approx a week out. I was hastened at best. And I kept being told “we are short-staffed” and “seeing how much time it would take” and “seeing how much it would be”. But very rudely and very rushed.I’d rather have been told this a week ago when I called to ask how soon I would need to place my order. There was no mention of being short staffed. And then the price for a half sheet marble cake with whipped topping and a screen print was $75?!?I don’t think they wanted my business so $20 in cookies is all they got and will ever be getting.
Atmosphere: 2
Food: 4
Service: 2
Christina E.
Picked up a variety of goodies here while in town for the weekend. So far, the caramel bar has been my fav! Also picked up a couple of cookies which are definitely fresh. Check it out!
Jean Calhoun
Made arrangements delivered cookies. Very accommodating and cookies are very tasty!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Cala
Owner Claudia was extremely rude I asked for 2 roses to put on extra for my daughter's cake and she told me no we are down a baker. How is that my problem? she just didn't want to help me it was a power move. I would have to wait a week for 2 roses to be decorated and kept saying sorry. How about the 10 minutes it took to ask your decorators you could have made me 2 roses ?Which would have took 1 minute I have spent thousands of dollars on cakes and cookies over the years! This is what's wrong with people this day and age no passion for their art ? complete money hungry rude people. I hope millions of ppl read this review and take their business elsewhere she lost a customer for life.
Atmosphere: 1
Food: 1
Service: 1
Rhys McFarland
The cake was more than I expected! The reference photo I sent that I asked for it to look like didn't even look as good as this! I'm not sure but I think they went the extra mile and looked up what I wanted because they made it gold unlike the photo. The cake itself was delicious and my son devoured it!
They did a fabulous job on our wedding cake! I told them dominion and terraforming mars and make them look like board game boxes and they knocked it out of the park. 10/10.
Jodi Beller
I love their cookies and I always love having them on hand. So I don’t take writing this review lightly. Unfortunately I do not live in Sioux City, many times I have to depend on someone picking up the cookies and bringing them to me. Today I called and wanted to place an order, pay in advance and have someone pick them up for me. I was told it would cost .25 more per cookie. I said maybe you don’t understand I just want to pay and have someone pick up the cookies. No special order as a matter of fact you can just give him the cookies that you already have boxed up, the same ones you sell to me when I am able to come in. You see if I am in town and I go in to pick up cookies they ask me, can we give you the cookies we already have boxed, I always say absolutely. Today I was told, we are a cash and carry business that’s the reason for the .25 extra per cookie, if you order in advance we can set aside your cookies, I said but I am paying for the cookies before you even set them aside, and most retail businesses are cash and carry, I am not asking you to deliver the cookies. I don’t want anything special just the cookies you already have boxed and I will pay you in advance! It was a perplexing conversation to say the least. At the end she offered to waive the fee, I responded, no thanks it is the principle. I will have to find somewhere else to get my cookies. Sad to say the least.
Sara S.
This bakery is outstanding!!! There are soooo many options. From cookies to cakes, cinnamon rolls and freshly baked pies, cupcakes, cake balls, beautiful macaroons, several flavors of bars. I was so impressed. Everyone working was very kind, friendly and attentive. The building was tucked away but so bright and inviting once you came in! It was a 3 hour drive from my house but I may have to go back soon!
Darin Moran
It's expensive but the cookies, cakes, etc. are all fantastic!
Robert Mcclintock
Had them make two cakes for office Anniversary! The staff raved about both! Always do an amazing job!
hi going
Atmosphere: 5
Food: 5
Service: 5
By far best sugar cookies I've ever had and I love sugar cookies! Great small business that works hard to create fresh flavorful and customized treats (cookies, cakes and other sweet treats). Great options for holidays, special occasions, celebrations or just because. Might want to order ahead during busy season or for larger orders.
Beautiful and delicious cakes, cookies, and treats. The customer service is topnotch.
Atmosphere: 5
Food: 5
Service: 5
VERY RUDE customer service. The second I walked in the lady was extremely RUDE! AND the owner just lets her talk to the customers that way.. That woman should not work w/ the public. I ordered a cookie platter to ONLY have received 5 decorated cookies and the rest regular cookies and it cost $85. Word of mouth goes a long ways, and I will be sure to let people know my experience! I will NEVER order from here again! Waaaaay overly priced. SHAME ON YOU Sugar Shack. I have ordered decorated cookies in the past from Sugar Shack, received an ENTIRE tray, different sizes, all decorated and ONLY paid $65.. After reading the reviews, I should have read these before purchasing. I will NOT be back! There are a lot of independent bakers out here, I will gladly give my money to!! Your loss Sugar Shack, all because ONE employee! OH she also admitted that she is the one that took my order.. I said, why didn't you tell me I would ONLY be receiving 5 decorated cookies, she said, OH YOU WANT THE ENTIRE PLATTER DECORATED, THAT WOULD COST $400. I said, wooooow. Shame on you!! Place is a joke, save your money and shop with the independent bakers..
Service: 1
A great place for a special cake and great cookies.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 8 Inch 2 Layer Cake, Cookie Bouquet
Sometimes it’s not about what we can spend. Sometimes it’s about the experience we have.I don’t know if it was because of what time I stopped in? But it was my first time ever coming to this place.I came in to order a cake for a birthday approx a week out. I was hastened at best. And I kept being told “we are short-staffed” and “seeing how much time it would take” and “seeing how much it would be”. But very rudely and very rushed.I’d rather have been told this a week ago when I called to ask how soon I would need to place my order. There was no mention of being short staffed. And then the price for a half sheet marble cake with whipped topping and a screen print was $75?!?I don’t think they wanted my business so $20 in cookies is all they got and will ever be getting.
Atmosphere: 2
Food: 4
Service: 2
Picked up a variety of goodies here while in town for the weekend. So far, the caramel bar has been my fav! Also picked up a couple of cookies which are definitely fresh. Check it out!
Made arrangements delivered cookies. Very accommodating and cookies are very tasty!
Atmosphere: 5
Food: 5
Service: 5
Owner Claudia was extremely rude I asked for 2 roses to put on extra for my daughter's cake and she told me no we are down a baker. How is that my problem? she just didn't want to help me it was a power move. I would have to wait a week for 2 roses to be decorated and kept saying sorry. How about the 10 minutes it took to ask your decorators you could have made me 2 roses ?Which would have took 1 minute I have spent thousands of dollars on cakes and cookies over the years! This is what's wrong with people this day and age no passion for their art ? complete money hungry rude people. I hope millions of ppl read this review and take their business elsewhere she lost a customer for life.
Atmosphere: 1
Food: 1
Service: 1
The cake was more than I expected! The reference photo I sent that I asked for it to look like didn't even look as good as this! I'm not sure but I think they went the extra mile and looked up what I wanted because they made it gold unlike the photo. The cake itself was delicious and my son devoured it!
Restaurantji Recommends
They did a fabulous job on our wedding cake! I told them dominion and terraforming mars and make them look like board game boxes and they knocked it out of the park. 10/10.
I love their cookies and I always love having them on hand. So I don’t take writing this review lightly. Unfortunately I do not live in Sioux City, many times I have to depend on someone picking up the cookies and bringing them to me. Today I called and wanted to place an order, pay in advance and have someone pick them up for me. I was told it would cost .25 more per cookie. I said maybe you don’t understand I just want to pay and have someone pick up the cookies. No special order as a matter of fact you can just give him the cookies that you already have boxed up, the same ones you sell to me when I am able to come in. You see if I am in town and I go in to pick up cookies they ask me, can we give you the cookies we already have boxed, I always say absolutely. Today I was told, we are a cash and carry business that’s the reason for the .25 extra per cookie, if you order in advance we can set aside your cookies, I said but I am paying for the cookies before you even set them aside, and most retail businesses are cash and carry, I am not asking you to deliver the cookies. I don’t want anything special just the cookies you already have boxed and I will pay you in advance! It was a perplexing conversation to say the least. At the end she offered to waive the fee, I responded, no thanks it is the principle. I will have to find somewhere else to get my cookies. Sad to say the least.
This bakery is outstanding!!! There are soooo many options. From cookies to cakes, cinnamon rolls and freshly baked pies, cupcakes, cake balls, beautiful macaroons, several flavors of bars. I was so impressed. Everyone working was very kind, friendly and attentive. The building was tucked away but so bright and inviting once you came in! It was a 3 hour drive from my house but I may have to go back soon!
It's expensive but the cookies, cakes, etc. are all fantastic!
Had them make two cakes for office Anniversary! The staff raved about both! Always do an amazing job!